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Steve Hahn Auto Group

Yakima, WA

4.5
610 Reviews

1730 S 1st St

Yakima, WA

98901

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610 Reviews of Steve Hahn Auto Group

June 27, 2023

Basic car sales. Nice facility. Made a deal that I was ok with but they definitely got the warm and fuzzy end of the deal. More

by wagnum
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Chelsey Lizotte, Craig Johnson, Dave Cook
Jun 28, 2023 -

Steve Hahn Auto Group responded

Thank you for the 3 stars and for your feedback. We are happy to hear that we were able to help you get into a car you liked! We would love to know how we could've earned the extra 2 stars from you!

June 27, 2023

All the staff are Friendly, courteous,helpful and knowledgeable. Always has a smile on their faces More

by Smlancaster3465
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Taylor Ramey, Trent Poage, Keara Willett, Brandon Winward
Jun 28, 2023 -

Steve Hahn Auto Group responded

We love to hear that you had an excellent and friendly experience when bringing your Jeep in to get serviced! Thank you so much for the 5 stars and for this awesome review!

Jun 28, 2023 -

Smlancaster3465 responded

You are most welcome

June 27, 2023

I’ve had very good help from Luis Wright with all the questions I’ve had since buying my car More

by RESTEVES49
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Josh Krueger, Craig Johnson, Luis Wright, Kevin Berger
Jun 28, 2023 -

Steve Hahn Auto Group responded

Thank you so much for the 5 stars and for this review! We love to hear that you had a great experience with Luis when purchasing your new Mercedes-Benz and that he was able to answer all the questions you had! It was a pleasure doing business with you!

June 27, 2023

It was very good. I did everything. I wanted them to do very quick. Everybody was very nice. More

by taylor.moskaloff
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Brandon Winward
Jun 28, 2023 -

Steve Hahn Auto Group responded

Thank you so much for the 5 stars and for this review! We love to hear that you had an excellent experience when bringing your Kia in to get serviced! It was a pleasure doing business with you!

June 27, 2023

The service department with service writer Trent was very good. They were able to get me in the next day and get my issue taken care of on my van. I’m very happy with the way the service department handled e More

by davidanderson457
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Taylor Ramey, Trent Poage, Keara Willett, Brandon Winward
Jun 28, 2023 -

Steve Hahn Auto Group responded

Thank you for the 4 stars and for your review! We love to hear that you had an excellent experience working with Trent when getting your Kia serviced and that he was able to fit you in and get your van taken care of in a timely manner! We would love to hear how we could've earned that extra star from you!

June 26, 2023

Beware buying a car here especially for the females out there, this is the most unprofessional dealership I’ve ever dealt with. First Luis (salesman) was impossible to get ahold of after I wire transferred More

by shawnaschie
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Luis Wright
Jun 28, 2023 -

Steve Hahn Auto Group responded

We really appreciate you leaving us this feedback. We are really sorry to hear about the frustrations that took place when purchasing your new Kia, licensing, and lack of communication on our end. My name is Josh, I am the general manager here and I will personally be looking into this issue with my sales team. Please give me a call at my direct line 509-248-4700 ext 1017 to see if there is anything I can do to remedy your situation and feel free to reach out to me with any more questions or concerns you may have.

June 26, 2023

Always friendly n immediately ordered the part that was needed. Even took care of shipping More

by Aplets
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Don't remember
Jun 28, 2023 -

Steve Hahn Auto Group responded

Thank you so much for the 5 stars and for this awesome review! We love to hear that you always have a great and friendly experience when bringing your Kia in for service or parts! It's always a pleasure doing business with you!

June 23, 2023

Tried to scam me, regarding my tires, then failed to replace my tire valve stem covers. They've lost me as a client. More

by outd8d
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Taylor Ramey, Trent Poage, Keara Willett, Brandon Winward
Jun 28, 2023 -

Steve Hahn Auto Group responded

We really appreciate you leaving us this feedback. We are really sorry to hear about the frustrations you experienced when getting your Kia serviced with us. My name is Jared, I am the manager of the service department and I will personally be looking into this issue with my advisors and techs . In the mean time, please give me a call at my direct line 509-834-7421 to further explain the issue at hand and to see if there is anything I can do to remedy your situation.

Jun 30, 2023 -

outd8d responded

Yes, you can deliver the four valve stem covers you took off my tires and didn't put back on. Bring them personally to my home.

June 21, 2023

I feel that some sale persons are there just to sell and get their commission of the day. Need more sales men to actually help you in general to buy your dream car. To advice you of what’s best for you and More

by Gris.avila6116
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Curtis Moore
Jun 21, 2023 -

Steve Hahn Auto Group responded

We really appreciate the 4 stars and this feedback. We are really sorry to hear about the frustrations you experienced with one of our salesmen. My name is Josh, I am the general manager here and I will personally be looking into this issue with our sales team to prevent similar frustrations with future customers and to see if there is anything I can do to remedy your situation. Feel free to reach out to me with any more questions or concerns you may have.

June 21, 2023

Decent a little lacking in cummincations! ! I had asked for a couple of things to be done for a cash payment that was never accomplished!! More

by dickclark1948Dick Clark
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Taylor Ramey, Trent Poage, Keara Willett, Brandon Winward
Jun 22, 2023 -

dickclark1948Dick Clark responded

yes I had asked for the drivers seat to have the seat material to be reattached to the frame works which was not accomplished and to try and find and install the left hand paddle shifter!! When i picked the car up I talked to the parts department and the found 6 in LA!! Time was not the promlem you guys had the car for almost 2 months!!

Jun 22, 2023 -

Steve Hahn Auto Group responded

We really appreciate you leaving us this feedback and the 4 stars. We are really sorry about the frustrations you felt when bringing your Kia in for service. My name is Jared, I am the manager of the service department here, please give me a call at my direct line, (509) 834-7421, to further explain the issue at hand and to see if there is anything I can do to remedy your situation.

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