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Steve's Hometown Toyota

Ontario, OR

4.5
165 Reviews
Why Buy From Hometown Toyota Our commitment to providing excellent customer service to our dedication to helping drivers get behind the wheel of a new vehicle or a quality pre-owned vehicle, drivers can look to the Hometown team with confidence. With so many dealerships in the Treasure Valley to choose from, we understand that the options might be a bit overwhelming. Fear not, Hometown goes above and beyond the average dealership to provide Weiser, Ontario, Fruitland, Nampa, McCall, Meridian, and Boise drivers with an efficient, enjoyable shopping experience. Whether you're from Oregon or Idaho and looking to find a New Toyota or you're looking to get your vehicle serviced, the Hometown Toyota team can help! At Hometown Toyota We're Here for You Every Step of the Way We aim to make your dealership experience as smooth as possible from the moment you set foot in our showroom to the moment when you drive off our lot in your dream car. Whether you're hunting for a new or used car, we can help you find the perfect fit and set you up to test drive the brand and model that best suit your needs. We can even guide you through the financing process to help you find an affordable loan or lease solution that works for your budget. Then, we'll still be here to lend a hand at our service center to help ensure that your purchase keeps running smoothly. Experience Unique Hometown Toyota Customer Service in Person - We're in Ontario Oregon Close to Fruitland, New Plymouth, Boise, Caldwell, Nampa, Meridian, and Boise. Make the trip from your home in Boise, Caldwell, Nampa, McCall, Meridian, or Vale to visit us in person at one of our Western Treasure Valley Dealership in Weiser and see for yourself how much more enjoyable shopping for, and owning, a vehicle can be with a professional dealership on your side. We're conveniently located, just a short drive away, we're waiting to answer all your questions, and we look forward to assisting you with all your vehicle transactions and services.
Contact Dealership

313 SE 13th St

Ontario, OR

97914

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Showing 165 reviews

March 03, 2022

We ordered vehicle with agreed cash price out the door. When time to pu vehicle salesman said he had bad news in that his sales manager said because of lack of inventory Toyota was requiring us to finance More

by Paulkuespert
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Allan
Mar 04, 2022 -

Steve's Hometown Toyota responded

Paul, I sincerely apologize for any miscommunication regarding your vehicle of interest. We strive to make the purchasing process go smoothly, and it is disappointing that we left the wrong impression. While the initial deal terms did change, we were able to offer you a better deal financially in the end. I'm sorry for any confusion and would be happy to speak with you about this directly, so please don't hesitate to get in touch. Best, Les Foale - Sales Manager - 866-772-4521

Mar 04, 2022 -

Paulkuespert responded

How did the original deal terms change? When pushed you sold me the car as agreed in writing with my deposit. Today’s conversation tried to shift responsibility to the salesman Alan,for your dealerships unethical conduct.

February 22, 2022

Teagan was great. Very knowledgeable and friendly. Enjoyed meeting him. Will bring my car there again. Sue Owen More

by suzanneowen74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Teagan
Feb 22, 2022 -

Steve's Hometown Toyota responded

Thank you for the great review, Sue! We appreciate your support and will be sure to pass on the kind words to Teagan. Safe travels! - The Steve's Hometown Toyota team

February 04, 2022

Very efficient and personable. We needed technical help and the got the job done in short amount of time. We were very pleased. More

by TLR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Shipley and Donald Clapperton
Feb 07, 2022 -

Steve's Hometown Toyota responded

It is awesome to see that the Steve's Hometown Toyota team took great care of your vehicle. We appreciate your kind words and will see you again down the line.

December 11, 2021

Always top-notch customer service. People are friendly, helpful and competent. Never a problem and I’ll always be a client. More

by jvgiardelli
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob
Dec 13, 2021 -

Steve's Hometown Toyota responded

Thank you for taking the time to review us! We strive to deliver a seamless service experience, and it is wonderful to hear that this was reflected in your time working with us. Drive safely, and we hope to see you back again at Steve's Hometown Toyota!

December 04, 2021

My son and I both purchased vehicles from Hometown Toyota in Ontario this last November 2021. We both enjoyed working with Alain, who worked patiently with us both through the process. He communicated with u More

by Deron
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alain
Dec 06, 2021 -

Steve's Hometown Toyota responded

Deron, thank you for the great review! We appreciate your business and are happy to hear that you and your son found the right vehicles working with Alain and the Steve's Hometown Toyota team. We are wishing you both safe travels and hope to see you back again down the road!

December 01, 2021

Nothing but the best , professional experience each time I bring my new car in. And always done in a timely manner! More

by elevatorgirl
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex, and Teagan
Dec 02, 2021 -

Steve's Hometown Toyota responded

We're happy to hear that our team was professional and wonderful to work with. Thanks for sharing these compliments with us here at Steve's Hometown Toyota.

November 27, 2021

Six days ago we made a deposit on a new car to be delivered soon. Today we are told that it is going to another buyer. I don't want to think that the sales force is incompetent, but six days! Bye bye More

by shannonreed177
Recommend Dealer
No
Employees Worked With
Mike and Lance
Nov 29, 2021 -

Steve's Hometown Toyota responded

Shannon - I am so sorry to hear that the vehicle you were interested in was sold. It sounds like there may have been a miscommunication during the process and I will discuss this feedback with my team. If you would like to speak further, please don't hesitate to call. Thanks, Les Foale - Sales Manager - 866-772-4521

November 25, 2021

Always so kind and helpful. I am always happy that is where I bought my vehicle. This is 4 now and I wouldn’t buy anywhere else for new Toyota More

by JOn Stockwell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake Phelps
Nov 29, 2021 -

Steve's Hometown Toyota responded

Thanks for taking the time to review Steve's Hometown Toyota. We're grateful to have earned your loyalty and we look forward to working with you next time!

November 12, 2021

My service appointment was excellent, friendly, quick, very reasonably priced and a professional kind employee. More

by duane.alberta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob
Nov 13, 2021 -

Steve's Hometown Toyota responded

Hi Duane- thanks for the great review of Steve's Hometown Toyota! We're pleased that our service team took wonderful care of you and that it was an efficient experience.

November 09, 2021

In my search for a Tacoma Limited during the past six months, I have contacted over one hundred dealers nationwide. Despite the global chip shortage, with patience potential buyers can ultimately find t More

by ppaluigi
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Steve Dominguez, David Litzenberger
Nov 13, 2021 -

Steve's Hometown Toyota responded

I am sorry to see your low rating as we always hope to provide our customers' with a five-star experience. While I am pleased we could get you the truck you were hoping for, even during these difficult times, I would like to understand what more we could have done to provide a better experience. Your feedback helps our team improve in the future, and I would like to speak with you further if you were willing. Please give me a call when you have a chance. Thank you, Les Foale - Sales Manager - 866-772-4521

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