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Hometown Toyota - Service Center

Ontario, OR

4.6
52 Reviews
Call Service Center (541) 889-3151

52 Reviews of Hometown Toyota - Service Center

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April 26, 2024

Give me the runaround on things i felt did not work right. Didn't want to repair item's I felt should be under warranty. More

by Jack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Juan Pantoja
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Helpful
April 25, 2024

Very good service. Team keeps you informed and great at recommendation of options. I have been using Steve's Hometown Toyota for many years., More

by bborger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devin Schlup
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Apr 26, 2024 -

Steve's Hometown Toyota responded

We're delighted to know you've been satisfied with our service at Steve's Hometown Toyota for many years. Thanks for your continued support - safe travels until next time!

Helpful
April 24, 2024

They have always been Friendly and knowledgable whenever I bring my Rav 4 in for service More

by mouselady
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott in the service dept.
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Apr 24, 2024 -

Steve's Hometown Toyota responded

Thanks so much for trusting us with your RAV4 servicing needs! All of us at Steve's Hometown Toyota appreciate your business and review.

Helpful
April 24, 2024

Great customer service. Very professional dealership. Great selection of new and used cars. Good job, Tony. More

by owenjohn93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony
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Apr 24, 2024 -

Steve's Hometown Toyota responded

Owen, we're glad to know you had a great experience with Tony and our team at Steve's Hometown Toyota. We appreciate your feedback on our selection of cars as well!

Helpful
April 24, 2024

Very clean and professional dealer ship. Made it easy to get a car and get it worked on definitely recommend coming back to Steve's Home town Toyota More

by germ130027
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Les Foale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Corey Holloway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Pantoja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alain Alfanso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gus Mata
5.0
This rating includes all reviews, with more weight given to recent reviews.
Freddy Moncada
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 24, 2024 -

Steve's Hometown Toyota responded

We're glad to know you found our dealership clean and professional, and that we made the process easy for you. Thanks for recommending Steve's Hometown Toyota! We look forward to your next visit.

Helpful
April 24, 2024

You charged 165. 00 dollars for a diagnostic! To much! We told them it was the ac not working! Have full coverage on car, and it doesn’t pay for that! Wrong! Not happy More

by nina14tigersann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
None
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Helpful
April 23, 2024

The workers at the dealership were very friendly and handled the job satisfactorily. It was not a long wait. More

by swgramkow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t remember the name of the person who helped us
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Apr 24, 2024 -

Steve's Hometown Toyota responded

We're glad to know you had a positive experience at Steve's Hometown Toyota! Our team always aims for efficient and friendly service. Thanks for the review, we appreciate it!

Helpful
April 23, 2024

Mike did good him and his loan manager did a great job. I really love the service department there also thanks I love my new car More

by tkilpatrick93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Les Foale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Corey Holloway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Pantoja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alain Alfanso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gus Mata
5.0
This rating includes all reviews, with more weight given to recent reviews.
Freddy Moncada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 23, 2024 -

Steve's Hometown Toyota responded

We're so glad to know that Mike and our loan manager provided great service at Steve's Hometown Toyota. We appreciate your kind words about our service department as well! Enjoy the new car, and thanks for choosing us!

Helpful
April 23, 2024

They were okay, but they never discussed what other things my vehicle needed. I was disappointed More

by suelizs56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Carson
3.0
This rating includes all reviews, with more weight given to recent reviews.
Alain Alfanso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Helpful
March 14, 2024

My service advisor Scott is the best one yet! Thank you all for stellar service and great vehicle care. More

by MMC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott
Report | Print
Mar 14, 2024 -

Steve's Hometown Toyota responded

We're glad to know that Scott and the team provided you with stellar service at Steve's Hometown Toyota! We appreciate your feedback, thank you for choosing us for your vehicle care!

Helpful
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