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Hometown Toyota - Service Center

Ontario, OR

4.6
83 Reviews
Call Service Center (541) 889-3151

83 Reviews of Hometown Toyota - Service Center

Sort by
May 23, 2024

Efficient staff, nice comfortable waiting room clean with refreshments. Friendly staff. Always drive a Toyota. More

by meyer32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember
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May 23, 2024 -

Steve's Hometown Toyota responded

Thanks for the great feedback! We're glad you enjoyed our efficient service and comfortable waiting area at Steve's Hometown Toyota. Safe travels in your Toyota!

Helpful
May 22, 2024

I have a 2010 Prius and we are super happy with the aftermarket seat heaters. super nice to have heated seats. The only issue we had was a piece of the trim was not reinstalled and left under the seat. More

by sk6165
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Carson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Alain Alfanso
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Helpful
May 22, 2024

Vehicle was taken in early. Everything checked out. Technicians were courteous. Answered all questions I had. More

by ltuttles000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Les Foale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Pantoja
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 23, 2024 -

Steve's Hometown Toyota responded

We're glad to know your visit at Steve's Hometown Toyota went smoothly and all your questions were answered. Thanks for the positive feedback!

Helpful
May 21, 2024

My recent visit, I asked the representative to check my brake light cause it was out. Left the and told me that everything were okay. I even asked what went wrong with my brake light. I was told everything More

by gracearcilla14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don't know the name.
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Helpful
May 20, 2024

The service provided has been impeccable. Quick in and out and very friendly. I would recommend their services to anyone. More

by mabledsoe456
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devin
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May 20, 2024 -

Steve's Hometown Toyota responded

We're delighted to know you found our service at Steve's Hometown Toyota impeccable and efficient. Your recommendation means a lot to us, thank you!

Helpful
May 20, 2024

Service done was fine. Fifteen additional critical recommendations were not needed and seemed excessive. For example, an alignment was recommended. An alignment had be More

by KG7BAXTER
Service Time
Recommend Dealer
No
Employees Worked With
None specific
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Helpful
May 20, 2024

Very professional people, courteous, and kind Nice waiting area clean restrooms funny video going on at the same time More

by gordonmhodges
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Kelly was good to work with
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May 20, 2024 -

Steve's Hometown Toyota responded

We're glad to know you found our team at Steve's Hometown Toyota professional and courteous. Thanks for appreciating the clean facilities and entertainment, we strive to make your wait as comfortable as possible!

Helpful
May 18, 2024

We buy our vehicles from Steve's Hometown. We know service following will be great. More

by gordonkf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Do not know all names.
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May 20, 2024 -

Steve's Hometown Toyota responded

All of us at Steve's Hometown Toyota are happy to see this wonderful feedback! Thank you, Gordon!

Helpful
May 18, 2024

Appreciate their responsiveness to service requirements for my car. Friendly and efficient. My dealership of choice. More

by apcook1935
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No experience
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May 20, 2024 -

Steve's Hometown Toyota responded

We're glad to know that you appreciate our responsive and friendly service here at Steve's Hometown Toyota. Thanks for choosing us as your dealership of choice!

Helpful
May 18, 2024

Explained everything to our understanding accommodated our needs super customer service. Alwase a pleasure to do buisness here. More

by duckbringeer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Les Foale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Pantoja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 20, 2024 -

Steve's Hometown Toyota responded

We're glad to know that our team at Steve's Hometown Toyota was able to provide you with a great experience! We always strive for top-notch customer service. Thanks for your kind words and we look forward to serving you again in the future!

Helpful
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