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Hometown Toyota - Service Center

Ontario, OR

4.6
85 Reviews
Call Service Center (541) 889-3151

85 Reviews of Hometown Toyota - Service Center

Sort by
May 18, 2024

Appreciate their responsiveness to service requirements for my car. Friendly and efficient. My dealership of choice. More

by apcook1935
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No experience
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May 20, 2024 -

Steve's Hometown Toyota responded

We're glad to know that you appreciate our responsive and friendly service here at Steve's Hometown Toyota. Thanks for choosing us as your dealership of choice!

Helpful
May 18, 2024

Explained everything to our understanding accommodated our needs super customer service. Alwase a pleasure to do buisness here. More

by duckbringeer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Les Foale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Pantoja
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 20, 2024 -

Steve's Hometown Toyota responded

We're glad to know that our team at Steve's Hometown Toyota was able to provide you with a great experience! We always strive for top-notch customer service. Thanks for your kind words and we look forward to serving you again in the future!

Helpful
May 18, 2024

Courteous, thorough and honest. I bought two Tacomas and my next purchase will be with you. More

by ROBERTOBAHRUTH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Bevers
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May 20, 2024 -

Steve's Hometown Toyota responded

We are glad to hear that our team has provided excellent purchasing support. Thank you for choosing Steve's Hometown Toyota for your purchase needs. See you next time!

Helpful
May 14, 2024

Known problems were corrected and additional issues were identified and promptly corrected. All costs were were explained along the way. More

by bjonasso
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Quirova
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May 14, 2024 -

Steve's Hometown Toyota responded

We're glad to know that our team at Steve's Hometown Toyota was able to promptly correct all issues and keep you informed about the costs. Thanks for sharing your positive experience!

Helpful
May 13, 2024

I got an appointment for the next day and our car was fixed in less than 48 hours. Great service ! More

by mark.a.HARDIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Des in service Depot.
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May 13, 2024 -

Steve's Hometown Toyota responded

Mark, we are happy to hear your service experience was quick and five-star worthy! Thanks for choosing Steve's Hometown Toyota.

Helpful
May 13, 2024

Kevin Castillo who is my Service Advisor did a very good job taking care of me and my Tacoma. I had the Tacoma's 30,000 mile service done & Kevin explained everything the Service Tech would be doing. More

by matt10103
Recommend Dealer
Yes
Employees Worked With
Kevin Castillo
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May 14, 2024 -

Steve's Hometown Toyota responded

We're glad to know that Kevin was able to provide you with detailed service for your Tacoma at Steve's Hometown Toyota. Thanks for trusting us with your vehicle, and we look forward to assisting you in the future!

Helpful
May 11, 2024

The service consultants/representatives are always most courteous and usually on top of things. I do have one gripe: When I take my car for a wash, the windshield all too frequently has bug remaims still o More

by chevy4me0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alain Alfanso
4.0
This rating includes all reviews, with more weight given to recent reviews.
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May 13, 2024 -

Steve's Hometown Toyota responded

We appreciate your feedback and we're glad to know our team at Steve's Hometown Toyota has been courteous. We'll take note of the car wash issue you've mentioned, as we strive for perfection in all areas. Thanks for bringing this to our attention!

Helpful
May 09, 2024

Thank you! To all the staff for doing a great job and help me with my cat More

by Rose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Les Foale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Corey Holloway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Pantoja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alain Alfanso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gus Mata
5.0
This rating includes all reviews, with more weight given to recent reviews.
Freddy Moncada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : All the staff from services
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May 10, 2024 -

Steve's Hometown Toyota responded

Rose, thank you for this 5-star review of Steve's Hometown Toyota! We hope you have a lovely day!

Helpful
May 06, 2024

It was easy to get an appt and change at the last minute and the service was quick. We have bought two Toyotas from Corey since we moved here and he has been great. However the service person was a little More

by eightdess
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Corey Holloway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Helpful
May 03, 2024

everything was great thank you xxxxxx xxxxxxxxx xxxxxxxx xxxxxx xxxx xxxxx xx xx xx xx xx More

by mgbudbeatty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey Holloway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 03, 2024 -

Steve's Hometown Toyota responded

Thank you for working with us at Steve's Hometown Toyota! Safe travels, and we'll see you next time!

Helpful
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