Stevens 112 Ford

Another good service experience. Car completed 2 hours before needed. No isssues and everyone Super nice Car completed 2 hours before needed. No isssues and everyone Super nice More

This review is specific to our sales person. Ask for Bobby. Very personable and hung in looking for a car for us long after he really needed to. Great sales experience Ask for Bobby. Very personable and hung in looking for a car for us long after he really needed to. Great sales experience More

Very pleased with my purchase of a used Mercedes. Paid a little extra for not financing but overall it was a very good deal. Jessica, my sales person was a pleasure and Bill, the GM was very nice. Paid a little extra for not financing but overall it was a very good deal. Jessica, my sales person was a pleasure and Bill, the GM was very nice. More

Always a pleasure, from sales , finance, service and parts. Everyone is friendly and accommodating. Highly recommended parts. Everyone is friendly and accommodating. Highly recommended More

Dorothy Knight dorothydot. knight@gmail.com Mon, Aug 7, 8:00 AM (4 days ago) to dbenstock Stevens 112 Ford (they are not hanidap friendly) nor Honest Gener knight@gmail.com Mon, Aug 7, 8:00 AM (4 days ago) to dbenstock Stevens 112 Ford (they are not hanidap friendly) nor Honest General Manager of Stevens 112 Ford David Benstock dbenstock@stevens112.com 8/7/2023 To: David Benstock, for Mr Steven Gomes, A certified pre-owned (CPO) car is a used vehicle that's been thoroughly inspected and repaired as needed. One must stop and think how is it we bought a 2013 truck Est 40K my Handicap son spent in cost after saving years, When driving the truck home for the First Time 7/22 the tranny stops working after 30 miles, My son is handicapped on a ventilator when needed. We were looking for a reliable vehicle Where he does not have to pull over on southern state parkway that could result in Death To shut the truck off to be able to drive it where it will shift correctly. The cost of bringing the truck back and forth will be the second time now tonight the gas should be reimbursed By Stevens 112 Ford. 7/28 Dropped off for transmission replacement or parts, andrepair 8/3 Advised the truck repairs completed to pick up the truck 8/5 On the way home the same issue wrench light comes on truck sticks in 3rd gear After a jerk at 55 miles an hour with a (code of P0722) again stuck in 3r gear. I ask you How was the truck repaired ? The service departments answer (they did what they were advised to do by sales) So I need to call the sales dept to get my tranny correctly fixed?? My Son is paying a bank loan and Insurance for a truck he cannot drive. The extra cost in insurance to keep his old car on the road, due to the lack of reliability/ or technical knowledge Of the Stevens112 Ford Mechanics to fix the problem on James 2013 Ford Rapture. No way this Truck was fully inspected and tested as advertised, by Cars . Com 30 miles on the road bringing it home for the First Time The Wrench Light came on the truck at 50 miles per drop down to 3rd gear got hung up I am FURIOUS at who ever signed off that this truck was safe! my son could of been hurt this issue is dangerous can result in DEATH. Now this Kid works hard for his money being Handicap was hard to get a Job Now paying 2-car insurances so he has his old car to drive to work when Stevens ford should lending him a car, paying extra gas to drop the new truck off, and paying a bank loan for a truck he can’t drive Unacceptable and they did not give us the discount the was offered by cars . com!! 8/7 7:30am no answer at Stevens 112 Ford service dept left a message I am Dropping this dangerous vehicle off The should not be driven to CORRETLY REPARID to Ford truck Repair guidelines. The Gm David Benstock never got back to me so I sent another email He states call the service dept?? (Ya think this is the run around?) At this point we are requesting to bring to a Profession Transmission shop of Our Choice. Being this is the 2nd time driving the trucker since brought home and the tranny failed just cannot Get the truck home Thank You Dorothy Knight for my son James C Knight 516 724 0737 Dorothydot.knight@gmail.com More

Jessica was one of the best we ever had. 100 % to her. She is awesome. Came in on day off so we could have a 2nd look at vehicle and bought it. She picked it up a few days later and brought 100 % to her. She is awesome. Came in on day off so we could have a 2nd look at vehicle and bought it. She picked it up a few days later and brought it back to program 2nd key she got for us. She was so accessible every time we had a question. Unbelievable service she gave us. Great job Jess. More

Salesman and finance guy were just alright, not very welcoming, biggest issue was that they set you up with a payment plan called uptempo. It’s a program that auto debits your payments so who would say welcoming, biggest issue was that they set you up with a payment plan called uptempo. It’s a program that auto debits your payments so who would say that’s a bad idea? WHAT THEY DO NOT TELL YOU is that they charge 400 dollars a year for this service. What looks like a car payment coming out of your account is actually a payment for this service and then you’re behind on payments. Luckily i caught it before this happened but if they try to set you up with this do yourself a favor and just pay on your own More

Electric vehicles don’t use gas. At all. Tell that to the folks at Steven’s Ford. Charged me $50 for gas for an all electric F150. Shadiness reigns at this place. Financing is anothe At all. Tell that to the folks at Steven’s Ford. Charged me $50 for gas for an all electric F150. Shadiness reigns at this place. Financing is another story. They will shop you to the highest bidder - biggest origination fee and kickback, even if you’re pre approved through Ford. Bought 3 vehicles from this group - never again. More

so bad I have to hire a lawyer. ford 112 people are nasty to 50 yr customers sad. ford 112 people are nasty to 50 yr customers sad. More