Recently brought my 2002 Ford F150 to Stevens Ford for service. Even though I had a "service contract" with an outside agency (Don't Buy Superior Protection Plan through First Automotive Service Corp) , the service department at Stevens treated me like I bought my truck from them brand new! From the service manager, Harold, to the service rep, Manny, right to the service technician Paul, all remained professional, courteous, and helpful throughout the months long struggle for repair approval (which I didn't get). My advice, NEVER BUY A SERVICE CONTRACT WITH A USED VEHICLE, but do bring your vehicle to Stevens Ford for service!!! Stevens is Top Notch!!!