Ultimately, sales consultant, Stephanie Wolkis made my experience positive. Her experience and emphasis on customer service turned a stressful process into an enjoyable process. As a result, Ms. Wolkis made me comfortable enough to pull the trigger on a used Saab (not Lexus), even though I had a list of other cars I had planned to check out. Surprisingly Ms. Wolkis said she has been with Lexus only this year, but a prospective customer would not know that upon meeting her. Ms. Wolkis's genuine willingness to help was far more effective than past dealings I have had with allegedly more experienced sales people. This made my car decision much simpler and made my sales experience a 5 star experience.

To prospective customers looking for financing, I would simply recommend that you research warranty prices and know what you want to buy before walking into finance. There are a laundry list of up-sells (wax, clear coating, gap insurance, car warranty) and all of the legally limiting documents to sign. Derek Puckett was less than enjoyable to work with going through these requirements, but his brash demeanor may have been strategic as he is there to finalize sales and ensure that you sign away dealership liability.

There is a maintenance issue that I must follow-up on with the dealership, relating to the condition of the car at the time of purchase, but until the dealership fails to follow-through, I will not leave negative feedback on that. Overall, I have no major complaints, would do it again, and am particularly grateful to have had a customer-service focused Sales Consultant (Stephanie Wolkis).

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Stephanie was waiting for us and personally led us to Doug Minors office . He had helped us pick out our Lexus early in the week. All paper work was handled quickly but explained thoroughly. The pricing was extremely competitive. The car was delivered in a beautiful condition. It is a Lexus of course it had to be beautiful.

Then Andrew explained all the features of the car in detail. A week later we have not found it feature that was not included in the checklist.

We enjoyed our Stevinson Lexus experience and would recommend Stevinson to any one wanting a easy buying experience

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I have the highest regard for both the sales and service staff. They always seem to be professional and willing to go the extra mile to satisfy my car buying and repair needs

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Very knowledgeable and helpful sales associate. He listened to my needs/requests and found the car I wanted. He then walked me through the sales process and assisted in the delivery of the new vehicle. This was one of the easiest vehicle purchases I have ever made.

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Brent Turner and Ryan Watson got us the exact Lexus RX 350 that we wanted, brought it in from out of state, and wrapped up the entire deal in less than one week. We love our Lexus! This is the second one we've owned.

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Brent Turner made it very easy for us to purchase our new Lexus long distance. We live 75 miles from the dealership! We made arrangements to pick up the car on a Saturday, with my husband signing the papers while I had a total of 30 minutes to be given a tutorial about the car. Andrew Lovato was ready to guide me through the workings of the car and made everything clear and easy to understand. We were very pleased with our buying experience and love the car.

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I bought a 2013 Lexus RX 350 and I am soooooo happy with the car, the service and the attention that I was given. Thank you to all who assisted in this transaction. It was truly a pleasure and a great experience. Thank you!

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We visited Stevinson a few weeks prior to our purchase to look at a vehicle for my mother in law. We met with Erica and were impressed with her customer service. While we did not end up purchasing that vehicle, a few weeks later a car we had our eye on came up in the Stevinson lot. We called Erica and she was able to help us out. She helped us wrangle the car seats and kids for the test drive, worked with us on our trade, and was not bothered at all by our need to leave snd come back due to other things we had scheduled for the day. Erica was very efficient, and we would work with her again in a heart beat.

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We worked with Mike and Stevinson to complete a lease of a GS and RX in the last week. MIke was a pleasure do deal with in that he went above and beyond our expectations, whom we enjoyed dealing with. He was very knowledgeable about the vehicles and worked extremely hard to address our concerns and assist us in meeting our needs. We highly recommend working with the dealership and Mike.

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Best car buying experience ever... Sales team was very Knowledgeable...They even had a Dealer Delivery Specialist that want over the car for 1 Hour and setup all of the Navigation settings and Paired our phones with the Cars Bluetooth system. Just a Great Experience!!!!!!!!!!!!!!

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