Stivers Ford Lincoln
Waukee, IA
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had a very good talk with Andrew over the phone about different things about the truck he is very helpful in every way couldnt ask for any better guy thank you different things about the truck he is very helpful in every way couldnt ask for any better guy thank you More
The buying experience was easy and the staff were nice. I purchased a vehicle 100% online just wish someone would have mentioned the bit of damage to the front of the vehicle. It was not noticeable in the I purchased a vehicle 100% online just wish someone would have mentioned the bit of damage to the front of the vehicle. It was not noticeable in the pictures. More
Bought several vehicles from them and always had a great experience. Will definitely recommend them to anyone looking for a new vehicle. experience. Will definitely recommend them to anyone looking for a new vehicle. More
I met with Tiffanee Hokel as a walk in about 4 months ago inquiring about a new vehicle. She was very helpful and non pressuring. My occupation is very busy and I had to put the car shopping aside from time inquiring about a new vehicle. She was very helpful and non pressuring. My occupation is very busy and I had to put the car shopping aside from time to time but she always stayed in touch and answered my many questions in a timely fashion and we ultimately found the right vehicle for me. I would rate my experience with Tiffanee at a 5. Thank You! Kane P. More
I would have given ZERO stars if that were an option. I didn't purchase my Ford from Stivers, but took it there due to a recall (23S33) on my 2019 Ford Fusion Energi. LONG story short, my car has been I didn't purchase my Ford from Stivers, but took it there due to a recall (23S33) on my 2019 Ford Fusion Energi. LONG story short, my car has been undriveable since June 13, 2023, when it left me stranded on the side of the interstate during rush hour traffic due to the recall. After fighting for TWO months with Stivers and Ford, they finally got me a rental vehicle. Now, after having the rental for over 2 months, Stivers tells me that Ford will only cover $40/day on the rental but the rental is actually $44/day and that I would be responsible for the extra $4/day, from when the rental started until the remainder of the rental. As of October 25, 2023 Ford still has NO idea how they are going to fix the recall so there is no end in sight for me needing this rental, and yet I'm expected to pay $4/day for who know how long until Ford figures it out?! I've called Ford directly multiple times and get the same run-around. They can't adjust the rental fee, I have to work with the dealer. It's a simple fix for Ford to just increase their daily alloted renal allowance to $44/day but do you think they would do that? Of course not! Do NOT buy a Ford and under any circumstance, do NOT buy from Stivers. More
Once again Kevin Kistling and Stiver provided a great experience. Everything from the test drive to the paper work was handled perfectly. experience. Everything from the test drive to the paper work was handled perfectly. More
We had a great experience! We purchased two Transit Cargo Vans from them and had them shipped to us. Will definitely use them again as needed and would send friends to them as We purchased two Transit Cargo Vans from them and had them shipped to us. Will definitely use them again as needed and would send friends to them as well. Great job Ryley!!! More
It was good, Josh in the used department was good to work with. We bought an expensive truck and put 12k down on it and still have a high payment, and we had to go through my personal bank. Stivers need to b with. We bought an expensive truck and put 12k down on it and still have a high payment, and we had to go through my personal bank. Stivers need to be partnered with more banks, Josh told us our bank could’ve parted ways with Stivers but our bank is with other dealers, Stivers was gonna give us a high interest and we got a lower interest through our bank. But overall it was good and Josh was good More