Stohlman Subaru of Sterling - Service Center
Sterling, VA
261 Reviews of Stohlman Subaru of Sterling - Service Center
Best customer service! !! Quick and clean as well as friendly. They reminded me of the service my car needs. I have received the same service since beginning with the car p !! Quick and clean as well as friendly. They reminded me of the service my car needs. I have received the same service since beginning with the car purchase. More
My experience with the Stohlman Subaru service department was disappointing. I scheduled a visit to diagnose a broken windshield and mentioned needing a rental car due to safety concerns. Upon arrival, I was was disappointing. I scheduled a visit to diagnose a broken windshield and mentioned needing a rental car due to safety concerns. Upon arrival, I was informed of a $300 deposit requirement for the rental, which was unexpected as it wasn't previously communicated. Despite my vehicle purchase including rental privileges, they insisted on a credit card payment, which I didn't have. Improved communication regarding policies would prevent such inconveniences and address customer safety concerns more effectively. More
Great experience with Stohlman Subaru Sterling from the sales team up to the maintenance team. sales team up to the maintenance team. More
Stohlman Subaru of Sterling Service Department representatives have consistently demonstrated outstanding expertise and customer service. representatives have consistently demonstrated outstanding expertise and customer service. More
Everyone from the sales team, to the finance team, to the service team are all amazing! Great and fast customer service! Facility is nice and clean. service team are all amazing! Great and fast customer service! Facility is nice and clean. More
As usual, the experience with Stohlman Subaru regarding my recent service appointment was excellent! Not only did they perform my routine maintenance, but they took care of my state inspection. (So thankfu my recent service appointment was excellent! Not only did they perform my routine maintenance, but they took care of my state inspection. (So thankful they noticed this was needed.) I just wish I had known about Stohlman years ago. Instead, I ended up working with a half-dozen mediocre dealerships. I highly recommend this dealership! More
I have been using this dealership for over 10 years. Always professional, honest and willing to make sure I have been taken care of. Exemplary work on my car, I trust them enough I brought my daughte Always professional, honest and willing to make sure I have been taken care of. Exemplary work on my car, I trust them enough I brought my daughter to the dealership to buy her car. More
Always polite, excellent staff from making appointment to the reminders and change or rescheduling. I wait at dealership for my maintenance and car care. Was so surprised when they washed my vehicle before the reminders and change or rescheduling. I wait at dealership for my maintenance and car care. Was so surprised when they washed my vehicle before giving my keys. Greatly appreciate this dealership from when I first leased my Subaru and then bought it. Love my Subaru! More