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Stohlman Subaru of Sterling - Service Center
Sterling, VA
257 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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257 Reviews of Stohlman Subaru of Sterling - Service Center
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June 06, 2016
Easy and smooth. This is my second Subaru and Tom and his crew have always made it a pleasure to bring the car in for service. Not only are they nice people but honest This is my second Subaru and Tom and his crew have always made it a pleasure to bring the car in for service. Not only are they nice people but honest and straightforward. More
by Bosko
Employees Worked With
Tom Wimmer, Jay Valenzuela, Heather Thomas
Helpful June 04, 2016
2006 Tribeca Repair Tom, Jay and Heather provided excellent service during my recent 2006 Tribeca repair. The technician quickly identified and repair the issue to addres Tom, Jay and Heather provided excellent service during my recent 2006 Tribeca repair. The technician quickly identified and repair the issue to address an air conditioning issue. More
by PHS
Employees Worked With
Tom Wimmer, Jay Valenzuela, Heather Thomas
May 09, 2016
Service is always fantastic You cannot go wrong with Stohlman Sterling Subaru. I've been a loyal customer since 2005, and have never had any issues with customer care, vehicle re You cannot go wrong with Stohlman Sterling Subaru. I've been a loyal customer since 2005, and have never had any issues with customer care, vehicle repair or maintenance. And the convenient shuttle service make the area more accessible. More
by MDS
Employees Worked With
Tom Wimmer, Jay Valenzuela, Heather Thomas
May 08, 2016
Superb! The staff and the service are both superb, and they are the reason I own 2 Subarus. It is easy to schedule an appointment and they do everything possi The staff and the service are both superb, and they are the reason I own 2 Subarus. It is easy to schedule an appointment and they do everything possible to take care of all of your service needs in a way that fits your schedule and your budget. More
by HappySubaruOwner
Employees Worked With
Tom Wimmer, Jay Valenzuela, Heather Thomas
May 05, 2016
Excellent Customer Service! Thanks Heather for your excellent customer service! It's always comforting to see your smiling face when I drop off my vehicle. You are extremely help Thanks Heather for your excellent customer service! It's always comforting to see your smiling face when I drop off my vehicle. You are extremely helpful and very thorough. I am in awe of your knowledge and honesty. I will keep coming back for service. Love the new location!! Thanks Tom and Kenny for the ride to work!! More
by TLOWE
Employees Worked With
Kenny, Tom Wimmer, Heather Thomas
April 12, 2016
Great people and service I bought my BRZ from Stohlman when they were in Herndon and I've followed them to Sterling. My experience with them has always been great. The servi I bought my BRZ from Stohlman when they were in Herndon and I've followed them to Sterling. My experience with them has always been great. The service team is very friendly and professional, and the techs do great work. More
by David Tillery
Employees Worked With
Tom Wimmer, Heather Thomas
April 01, 2016
Excellent customer service The last couple of visits to the new location have been easy and the subaru team most effecient and helpful. Most recent visit - Loaner car was the The last couple of visits to the new location have been easy and the subaru team most effecient and helpful. Most recent visit - Loaner car was there within 5 minutes of my showing up and was a new vehicle. Earlier visit- staff were helpful, not too long of a service wait time and comfortable, surroundings. More
by sammy
Employees Worked With
Jay Valenzuela, Heather Thomas, Rick Hutchinson
March 23, 2016
Little Things Matter to Stohlman Too During a recent service, a small noise was detected that led to a decision to replace a part "before" it failed and stranded me on the side of the roa During a recent service, a small noise was detected that led to a decision to replace a part "before" it failed and stranded me on the side of the road somewhere. That decision to replace a part in advance of its failure is a hallmark of the personal concern for its customers that I have seen demonstrated by Stolhlman Subaru of Hendon and now Sterling. It is the reason my last two Subaru's have been purchased from them despite the fact that I drive many miles past the Tyson's Corner location to their location in (previously in Hendon) Sterling. They really do care about their customers. More
by KennyG
Employees Worked With
Tom Wimmer, Heather Thomas
March 18, 2016
Same Small Town Dealer Though Stohlman has moved this dealership from Herndon to Sterling;the small town flavor has not been lost in sales and service. I enjoy the friendly Though Stohlman has moved this dealership from Herndon to Sterling;the small town flavor has not been lost in sales and service. I enjoy the friendly personalized attention by Tommy and Heather. This dealership stands out, even from the parent company. More
by johnslist
Employees Worked With
Tom Wimmer, Heather Thomas
February 27, 2016
Service Excellence My wife bought a 2002 Outback from Stohlman's predecessor. the staff there under both ownerships has nurtured the Outback to the extent that it works My wife bought a 2002 Outback from Stohlman's predecessor. the staff there under both ownerships has nurtured the Outback to the extent that it works perfectly. toward the end of 2014 I bought an impreza from Mark Doyle who was an absolute pleasure to work with. I've enjoyed working with Tom Wimmer for years of maintenance service. He's always on the ball and full of good advice and helpful service. More
by Lynn
