Stone Mountain Nissan

The transaction started out very positive, but did not feel that we were the top priority as Patrick stepped away a few times to greet other customers. I felt like our process was rushed on the front sid feel that we were the top priority as Patrick stepped away a few times to greet other customers. I felt like our process was rushed on the front side, then a long delay, the car was not fully detailed as expected due to the lateness of the close. Came back the next day pointed out a few issues car was taken back again and cleaned up. Had a call to discuss the scratches on the black plastic molding of the vehicle was told to bring it in and it would be fixed. Brought it back over the detail crew said it was in the paint, Patrick said bring it back over and we will take care of it. Brought it back the day agreed to, sat for an 1 1/2 only to hear that all the cars look that way. Very frustrated at this point. I will say when we brought the car back for the fix on the window tenting, Patrick fully ignored my husband, which is unacceptable. If I had to do this over again I would not. Very sad, as the first car purchased there not from Patrick was great and the service team is fantastic. More

I recently had my 2022 Nissan Sentra serviced at Stone Mountain Nissan, and I couldn't be more satisfied with the experience. The service I received was exceptional, largely thanks to my service advisor J Mountain Nissan, and I couldn't be more satisfied with the experience. The service I received was exceptional, largely thanks to my service advisor John Nadeau, who consistently goes above and beyond to provide top-of-the-line customer service. From the moment I arrived, I was greeted with a friendly and professional attitude. My service advisor took the time to explain the service process thoroughly and answered all of my questions with patience and expertise. The attention to detail and care shown throughout my visit exceeded my expectations. The quality of the service itself was outstanding. The team at Stone Mountain Nissan worked efficiently to ensure my Sentra was serviced quickly and correctly. I left feeling confident that my vehicle was in excellent hands and well-maintained. I highly recommend Stone Mountain Nissan to anyone in need of vehicle service. Their dedication to customer satisfaction and high standards of service make them a standout choice. Thank you for providing such a positive and reassuring experience! More

Mr. Foster and his team were very professional. I received excellent customer service from both Mr. Facey and Mr. White during our purchasing process. If you want great customer service and a quality received excellent customer service from both Mr. Facey and Mr. White during our purchasing process. If you want great customer service and a quality vehicle check them out! More

Every time I go to Stone Mountain Nissan I receive great customer service! My service advisor, Heath Wages, is awesome! He listens to any concerns I may have and makes sure I understand whatever service I m customer service! My service advisor, Heath Wages, is awesome! He listens to any concerns I may have and makes sure I understand whatever service I may need. More

Mr. Foster and his team were very professional. I received excellent customer service from both Mr. Facey and Mr. White during our purchasing process. If you want great customer service and a quality received excellent customer service from both Mr. Facey and Mr. White during our purchasing process. If you want great customer service and a quality vehicle check them out! More

The service was good. However, I am bringing the vehicle back to check the wheel alignment However, I am bringing the vehicle back to check the wheel alignment More

Cortez was an amazing help with my car. Great team and Great Service. Helped my car a lot. Great team and Great Service. Helped my car a lot. More

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Very professional and prompt. They take ti.e to make sure all needs are met. They take ti.e to make sure all needs are met. More

KG is always the best. He calm demeanor, honesty and thorough explanations of the problems and solutions are very much appreciated. He calm demeanor, honesty and thorough explanations of the problems and solutions are very much appreciated. More