Stone Mountain Nissan - Service Center
Lilburn, GA
1,799 Reviews of Stone Mountain Nissan - Service Center
My daughter was in quick and out quick but when I pulled up for my vehicle's oil chang e I was kind of ignored. up for my vehicle's oil chang e I was kind of ignored. More
I pulled up to meet my daughter who also has a brand new 2023 Nissan and was getting an oil change. No one came to my vehicle in the first 5-10 minutes then someone finally asked me what I needed today. Tha 2023 Nissan and was getting an oil change. No one came to my vehicle in the first 5-10 minutes then someone finally asked me what I needed today. That same person told me to go and speak to one of the 2 service advisors that were in an office. They were on the phone with a customer so I got back in my vehicle. No one came over to ask me anything. I pulled out of the service areas and parked. No one ever came over. Not a good look for a valued customer. Hopefully this will ne corrected in the very near future. More
The service at Stone Mountain Nissan is always wonderful. K G Ellsworth takes excellent care of his customers and makes sure that all concerns about my Nissan are taken care of at each visit. K G Ellsworth takes excellent care of his customers and makes sure that all concerns about my Nissan are taken care of at each visit. More
Ms. Shonda’s customer service was AMAZING!!! She was very friendly. She told me the wait for my car to be serviced would be an hour and I was out of there in 40-45 minutes. I appreciate that. Because I had j friendly. She told me the wait for my car to be serviced would be an hour and I was out of there in 40-45 minutes. I appreciate that. Because I had just got off work and was tired. Thank you so much for being so kind and pleasant Ms. Shonda!!!!! More
Awesome and knowledgeable service manager. .. when I arrived, I was greeted and assisted immediately. My issue was diagnosed and the part needed to be ordered. .. when I arrived, I was greeted and assisted immediately. My issue was diagnosed and the part needed to be ordered. More
K.G. was very knowledgeable and.concerned in detail the service I need.ed for my car. . Hats off to him Thank you. Also the wait time wasn't bad. See you all soon. service I need.ed for my car. . Hats off to him Thank you. Also the wait time wasn't bad. See you all soon. More