Stone Mountain Nissan

appreciation! The day I received my car the customer service was excellent. We had a little hiccup but it has been resolved above and beyond my expectations. I am h The day I received my car the customer service was excellent. We had a little hiccup but it has been resolved above and beyond my expectations. I am happy to recommend them to anyone and am thoroughly appreciative of all Dennis has done to make me happy. More

Experience I'm Looking forward to trading in my car. The customer service was great and so was the advise. Ask for Jazzin Anderson! I will definitely recommend t I'm Looking forward to trading in my car. The customer service was great and so was the advise. Ask for Jazzin Anderson! I will definitely recommend this location More

I loveeee my new car!!!! Got a GREAT Deal on an 08' infiniti G37 Coupe. 5 star service!! Everyone is very friendly and helpful. My experience was spectacular. I highly recomme Got a GREAT Deal on an 08' infiniti G37 Coupe. 5 star service!! Everyone is very friendly and helpful. My experience was spectacular. I highly recommend Stone Mountain Nissan!!! My sales person Eugene Richardson was very professional, helpful, and made the experience of buying my new car easy and enjoyable. More

Awesome Customer Service! Professional team of people, family oriented and caring...I will definitely recommend to anyone fearful of the car purchasing experience. I went in a Professional team of people, family oriented and caring...I will definitely recommend to anyone fearful of the car purchasing experience. I went in a bit reluctant of what I would be offered, as the quote I received seemed too good to be true; my fears were calmed immediately by the internet sales manager Brad. He personally walked me through the process, easing my concerns along the way. He even had the car I had built online in the front parking area for my ease of review. I couldn't ask for a better car buying experience. More

Brakes don't fail me now! I PURCHASED My vehicle from this dealership. THe sales person i had was very Great but the problems I've been experiencing are almost unbelievable. I PURCHASED My vehicle from this dealership. THe sales person i had was very Great but the problems I've been experiencing are almost unbelievable. I have a 2016 altima and my frint and back breaks are Gone .The frist month I had the car my winsheld cracked .and it just made me wonder if i bought a defective vehicle. There's no compassion for Me. the problems were dignososed. BUt no relief or help on their part other than i can pay 289.99 for back brake pads....seems like under 30k miles wouldn't cause my brakes to be at 0% on the front and back...even if i jammed on brakes....so I'm wondering if the car has a defect or they left the factory brakes...either way i was very unsatisfied and left on my own with a brand new car that now needs brakes and possibly rotors....someone help a brotha out. But my service experience was and has not been good at all More

Service Department I brought my car in today for my routine service and received such excellent customer service. The entire staff was great and it was a pleasure speaki I brought my car in today for my routine service and received such excellent customer service. The entire staff was great and it was a pleasure speaking with Mr. Mike Reason. More

I had a great experience! I went to Stone Mountain Nissan after visiting another dealership which I had left in disgust. I told them what vehicle I wanted, what warranty i want I went to Stone Mountain Nissan after visiting another dealership which I had left in disgust. I told them what vehicle I wanted, what warranty i wanted, what I wanted to pay, and that I wanted 0% financing. They made everything happen just exactly as i asked, except the price... they actually came in 500 less than I was willing to pay. Brad and Tim are excellent guys who provided excellent service, and never pressured me to do something different from what I wanted. More

Where's the care? When I bought my car just over 5 years ago from Tim, the whole staff was amazing and made me feel a part of the family. I've had service done there ma When I bought my car just over 5 years ago from Tim, the whole staff was amazing and made me feel a part of the family. I've had service done there many times and have never had issues until now. I got my Rogue serviced just less than two months ago which included an outrageously priced brake job. Long story short, Mike, the service advisor, is an errogant xxx. He failed to follow my husbands instructions to call him about the car which resulted in my car being there for 2.5 days for routine maintenance and new brakes. The kicker is that he blamed it on me for not returning his calls when he was supposed call my husband since I was unavailable while at work. He also didn't quote me a price on the brakes, so it was a huge shock when we saw the bill. When we asked him about it, he started to turn the blame on me again. Almost immediately after getting my car back, my brakes started grinding when coming to a stop and it hasn't stopped (but it was doing this prior to the new brakes too). I called today to try to get a resolution, but again, Mike the errogant xxx, has no compassion or care for the inconvenience this is for me. He never once apologized that this was happening. I tried playing nice to allow him the opportunity to give me accommodations, but what was I thinking? I had to come right out and tell him I needed a loaner car while they fixed my brakes. He told me they couldn't do that for a whole bunch of reasons, but the first one being that they don't know if it's related to the service they just did. Well Einstein, I asked you to fix my brakes and you told me you did, and they're still grinding so you tell me if its related to the service? It sounds like you didn't fix the problem. Just no care or compassion. Even if he gave the same answers but acted like he cared, I'm sure I would feel very different about the whole situation. I'm ready to get rid of my Rogue and go with a different make vehicle because of the personalized horrible experience From Mike. More

Bernard D i been to 3 dealers an they all toll me the same we will put you in a car bull. but i call and talk to Brad and he did what he said he put me in a car i been to 3 dealers an they all toll me the same we will put you in a car bull. but i call and talk to Brad and he did what he said he put me in a car i would sent him more of my friends i like that Brad is a man of his word keep up the good work and thanks More

Great customer service and salesman Patrick Facey was my salesperson and he treated me and my wife great. He took the cat chase game out of buying a car , and ask what we wanted. His ne Patrick Facey was my salesperson and he treated me and my wife great. He took the cat chase game out of buying a car , and ask what we wanted. His new name is real talk Patrick Facey with the real deal. Thanks again Stone Mountain Nissan. Louis More