Stone Mountain Nissan - Service Center

Heath provided excellent customer care. He reviewed the inspection report with me and recommended services by safety priority; which I agreed to have the repairs completed. It was comforting to see Covid1 inspection report with me and recommended services by safety priority; which I agreed to have the repairs completed. It was comforting to see Covid19 precautions in place in the customer waiting areas. More

My experience is always excellent when I come to the dealership. Josh Kern in the Service Dept. always takes really great care of me and my vehicle when I come in. dealership. Josh Kern in the Service Dept. always takes really great care of me and my vehicle when I come in. More

Josh K. has always treated us well. Prime customer service. We always take our Infiniti to the Nissan dealership in Stone Mountain. Best care and prices (for the most part). service. We always take our Infiniti to the Nissan dealership in Stone Mountain. Best care and prices (for the most part). More

Exceptional Emergency Service My car cut off three times while I was in bumper-to-bumper traffic on the interstate in Atlanta. It turned back on immediately, but I knew I was in tr My car cut off three times while I was in bumper-to-bumper traffic on the interstate in Atlanta. It turned back on immediately, but I knew I was in trouble and got off at the first highway I saw, which was Highway 78. I was praying I would find a Nissan dealership soon, and I did. From the minute I pulled into the service department at Stone Mountain Nissan, I was treated in a friendly and helpful way. Bob White was helpful and very professional. The mechanics were able to find the problem, which was very minor and was fixed without cost. I was able to continue my trip to North Carolina with no more problems. More

We bought a 2016 Nissan platinum at Stone Mountain Nissan and we love getting our maintenance done by Bob White. He always does an exceptional job when we bring our nissan in for service. His customer servi and we love getting our maintenance done by Bob White. He always does an exceptional job when we bring our nissan in for service. His customer service is top of the line, AAA quality. He really gives us the presidential treatment. Thank you so much for hiring Bob White. We highly recommend this dealership for car maintenance and purchasing your future car. We plan to buy new every time from Nissan in Stone Mountain. More

Great customer Service. Customer Service was extremely helpful!!!! Friendly staff. Yolonda was very courteous and helpful. Best customer Service I had in a long time. Keep up Customer Service was extremely helpful!!!! Friendly staff. Yolonda was very courteous and helpful. Best customer Service I had in a long time. Keep up the Good work!!! More

Rosh Browne .. Is the BEST In my opinion, Rosh is the most professional knowledgeable, helpful, efficient, and personable auto dealer at the Stone Mountain Nissan location. In my opinion, Rosh is the most professional knowledgeable, helpful, efficient, and personable auto dealer at the Stone Mountain Nissan location. He treats each customer like family and will go out of his way to make sure they are 100% satisfied. Not only myself , but my entire family is a Nissan customer because of Rosh. Rosh is an outstanding representative for Stone Mountain Nissan. Because of Rosh, I am a life long customer More

I had a wonderful experience Lulonda was awesome I had a wonderful experience started with Patrick. He was always polite bc I know I got on his nerves constantly calling. He made sure I got my car fi I had a wonderful experience started with Patrick. He was always polite bc I know I got on his nerves constantly calling. He made sure I got my car fix. Heath the mechanic was also nice and got my car running in no time. Ms..Lulonda was so sweet I felt as if I knew her. When I got there she took upon herself to walk to the service to make sure I got car. Thanks to everyone Ms.Lolonda you Rock. This is not my dealer. My dealer are rude I will come back anytime More

Worse treatment ever! The individual (Heath Wages) was the worse. He has not figured out what's wrong with my vehicle, but had the audacity to tell me not to come back to t The individual (Heath Wages) was the worse. He has not figured out what's wrong with my vehicle, but had the audacity to tell me not to come back to the dealership. Does he own it? More

I was unllucky to have purchased a 2007 Nissan Frontier. Nissan has a design problem with 2005-2010 with some models. Frontier and Xterra and probably more. The radiator/transmission will fail. Mine did. Nissan has a design problem with 2005-2010 with some models. Frontier and Xterra and probably more. The radiator/transmission will fail. Mine did. I was quoted $4800.00 for work. Was told it was out of warranty. I had a 2007 truck with 65,000 miles. All of a sudden my transmission began to have trouble. Turns out there was a 10 year or 100,000 miles warranty and I would have to pay $3000.00 Somehow the dealer missed this with their quote of $4800.00. There have been widespread problems with those models. Class action suit in North Carolina, but no one ever contacted me about a potential problem., so safety is not on their minds. Not good. I could have been on I285 and my transmission goes out........Wow. If you don't believe me then go on line and search for Nissan Frontier transmission problem. More