Stone Mountain Volkswagen
Snellville, GA
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Knowledgable, low pressure We knew beforehand the model and options of the car for which we were looking. They didn't have one immediately available, but there was no pressure We knew beforehand the model and options of the car for which we were looking. They didn't have one immediately available, but there was no pressure brought to change to one of the cars on the lot. They were able to find one in the area and have it ready for pickup in just a few days. Kudos to Tamimi for his knowledge of the Golf Sportswagen and for his ability to clearly explain everything in detail. AND especially for not applying any hardball pressure sales tactics. More
Scratched my car I brought my 2014 Volkswagen Jetta for service yesterday. When I came to pick it up, I noticed a scratch on the back bumper and showed the gentleman. I brought my 2014 Volkswagen Jetta for service yesterday. When I came to pick it up, I noticed a scratch on the back bumper and showed the gentleman. He went inside called the lady who took the pictures at the drop off. They both were at the computer pretending to not find the picture and after probably 15 minutes or so they said, there the scratch was there and showed me what looks like a dot at the same area. I left knowing that wasn't true because I know that scratch was fresh and they have done some thing on the picture. It wouldn't take two people to pull a picture from the computer and spend that amount of time. I would like to let know Volkswagen what kind of service was given by your employee's. It is wrong and would like this to be looked at. If you wish I will send a picture of it or bring my car at the shop. Thank you, Zeleka Workneh More
Great car buying experience Deni provided a great hassle free car buying experience, thanks for helping me get into my new car at the price I wanted to pay. I am highly recommend Deni provided a great hassle free car buying experience, thanks for helping me get into my new car at the price I wanted to pay. I am highly recommending this entire dealership, every department was great in getting me in the car I wanted seamlessly. More
Mason Reynolds is great! Mason Reynolds is the one to look for at Stone Mountain Volkswagen! I went to Stone Mountain Volkswagen because of their great reviews. I was not sure Mason Reynolds is the one to look for at Stone Mountain Volkswagen! I went to Stone Mountain Volkswagen because of their great reviews. I was not sure which model I was going to end up with. As soon as I walked into the dealership I saw Mason and I immediately liked his demeanor and personality. Mason is very low keyed,and will give you the information and time you need to test drive a car WITHOUT PRESSURE. And, that is what I needed. Mason is a great salesman who is straight up and honest. I would highly recommend Mason. I went to the dealership to purchase a Tiguan and ended up with a GTI. Thank you Mason for a great experience. And, Kurt, the Finance Manager made the financing step easy, simple and uncomplicated! I gave the dealership 4 stars instead of 5 because you need to have all your ducks in a row before negotiating and KNOW your bottom line. Mason believed me when I told him my final number, but, management took a little bit more convincing. Ended up with a GREAT deal because I was firm on the most I would pay monthly on a car note. More
Exceptional Customer Services Deni was such a easy salesman to work with. He asked us exactly what we wanted and did his best to provide that to us. It was a very easy process and Deni was such a easy salesman to work with. He asked us exactly what we wanted and did his best to provide that to us. It was a very easy process and we did not have to stay at the car lot trapped. Stone mountain VW has exceptional customer service in every department that I have come in contact with. That is why I continue to come back for all of my vehicle needs. Thanks, Deni! More
Wayne is the best! I came in desperate for a new car and Wayne helped me make an informed decision on the best route to getting into a reliable car. He patiently answere I came in desperate for a new car and Wayne helped me make an informed decision on the best route to getting into a reliable car. He patiently answered all my questions and thoroughly walked me through my options. He had extensive finance and vehicle knowledge. He showed me how to get the most out of my new 2017 Jetta and explain how to set up and use all of the features. Thank you so much Wayne! More
chevy volt purchase Mohammad was an excellent sales person and worked hard to get us a fair price when buying our new chevy volt. He was very friendly and patient with u Mohammad was an excellent sales person and worked hard to get us a fair price when buying our new chevy volt. He was very friendly and patient with us. We'll be back to this dealership to buy our next car. More
Phillip Franco is the best VW salesperson! This is the 3rd Volkswagen I have purchased from Phillip Franco and there will be many more to come! We have been dealing with Phillip for so many yea This is the 3rd Volkswagen I have purchased from Phillip Franco and there will be many more to come! We have been dealing with Phillip for so many years now it is almost like he is a part of our family in a way. We enjoy dealing with him and we assure anyone looking to buy a Volkswagen will as well. More
Great service, great selection! Jean was my salesperson and he was wonderful! He was patient and knowledgeable and I'm very happy with my new Jetta! Very smooth transaction. Jean was my salesperson and he was wonderful! He was patient and knowledgeable and I'm very happy with my new Jetta! Very smooth transaction. More
Favorite place to buy a VW in ATL area This is my 6th VW purchased from Dwight Harrison / Stone Mountain VW. It must be said that I have a VW dealership only 3 miles from my house but I dr This is my 6th VW purchased from Dwight Harrison / Stone Mountain VW. It must be said that I have a VW dealership only 3 miles from my house but I drive 30+ miles out of my way to work with SMVW. With any car dealership the two most important functions are Sales and Service, you won't find a better group of people to sell or take care of your car. Phillip Franco was an excellent Sales Consultant who knows VW's and their features. He took care of my needs and had great follow-thru. Thanks Phillip! More