Stone Mountain Volkswagen

Bitter to sweet I started my shopping experience with Kevin James, who was eager to sell and made me leave the dealership with a bitter taste in my mouth. When I cam I started my shopping experience with Kevin James, who was eager to sell and made me leave the dealership with a bitter taste in my mouth. When I came back, I got to work with Phillip Franco and from all my years buying cars, (even luxury) I have never experienced the honesty and care he provided to me that day. He knew a lot about the VW products and was willing to hear and answer concerns. He made the purchasing part easy, and have even helped with some questions/concerns post sale, when most salesman just want to push the sale ,make the comission and forget you after you drive off the lot. I am stunt by the level of service provided by Phillip Franco, he is the exception to all the car salesman you have ever met...outstanding professionalism and honesty. If you do not want to be intimidated or pushed by someone eager to sell... Ask for Phillip Franco. More

Wonderful Experience Mr. Al-Tamimi was wonderful. He truly exceed my expectations. He demonstrated to be experienced, courteous, and very patient at answering all my quest Mr. Al-Tamimi was wonderful. He truly exceed my expectations. He demonstrated to be experienced, courteous, and very patient at answering all my questions. I am very happy with my new Passat. I would highly recommend him to any future Volkswagen car buyer. Thank you so much for all your hard work. More

Great Job Mr. Al-Tamimi is a very knowledgeable and patient salesperson. He worked with me to get the car I wanted, at the price I wanted. Great Guy Mr. Al-Tamimi is a very knowledgeable and patient salesperson. He worked with me to get the car I wanted, at the price I wanted. Great Guy More

Tamimi I came in knowing exactly what I wanted and what I could afford. Tamimi made it happen in a relevant and timely manner. The end. I came in knowing exactly what I wanted and what I could afford. Tamimi made it happen in a relevant and timely manner. The end. More

Mission accomplished! I knew what I wanted and had certain expectations. Tamimi worked with me to make sure I was able to get the deal I wanted! This will continue to be I knew what I wanted and had certain expectations. Tamimi worked with me to make sure I was able to get the deal I wanted! This will continue to be my VW dealership for future dealerships. More

Outstanding Professional I like to express my sincere appreciation for the outstanding level of service provided by Sam Barry at the Stone Mountain Volkswagen dealership. Sam I like to express my sincere appreciation for the outstanding level of service provided by Sam Barry at the Stone Mountain Volkswagen dealership. Sam exhibits the high-level character, professionalism, courtesy, expertise, and knowledge that a true Service Professional should display at all times. Sam has address every question, and concern I have presented to him in connection with my vehicle by going above and beyond the call of duty to accomodate me with the right information, that provesbeneficial. I really enjoy the enthuisatic spirit Sam displays in dealing me and other clients based on my observations. This tells me that Sam takes great pride in his workmanship. Additionally, I am a business owner and I truly know the value in having good representation, and to me, Sam Barry is tremendous aseet to your dealership. My biggest issues is that everytime I call in, or come in, I only want to deal with Sam and this is no bad reflection on your other services representatives, however, it should tell you how pleased-- I am with service Sam Barry has provided. Keep up the outstanding work Sam! David Wheeler (VP-LightStar Solutions) More

Promises and Honesty????? When I purchased my 2013 VW Golf, the folks in the dealership were great, the experience was one of the best I have had, but then it all stopped there When I purchased my 2013 VW Golf, the folks in the dealership were great, the experience was one of the best I have had, but then it all stopped there. Promises made about service were not followed through, e.g. loaner car not available during routine servicing. Then the first servicing they removed my parking garage key access sticker from my windshield, not a big thing but why? Did they really know what they were doing? Well evidently not. I returned one more time for servicing. This time I was told I needed a new battery (not covered under warranty of course). Well didn't trust it or them and low and behold a year later battery and car are still doing fine. Recently had my daughter's car in from out of town, needed to get a problem diagnosed. Well we might as well have bought a new car by the time they said this was wrong, just about to authorize repair, when oh and by the way we recommend you repair this and this and this! Really, again very dishonest service representatives -- didn't know what to believe so we picked up the car and will go elsewhere for service. I won't be back again for service or to purchase a new car. More

timimmi is awsome Our sales person gave us the best car buying experience ever. I am not a fan of car sales persons but he really took his time and made it all about my Our sales person gave us the best car buying experience ever. I am not a fan of car sales persons but he really took his time and made it all about my wife and I versus about selling us a car. He was the second person we worked with before we purchased. Mohammad Tamimi is a true people person. More

Very expedient and highly professional A very at ease transaction with professional expediency. The simplest car transaction i have ever experienced. Will continue to do business in the fut A very at ease transaction with professional expediency. The simplest car transaction i have ever experienced. Will continue to do business in the future and will give referals. More

New Car Purchase Purchased new Passat from Mr. Tammimi, which was very patient and considerate. (There until after 8:30pm. Everyone at the dealership was very nice an Purchased new Passat from Mr. Tammimi, which was very patient and considerate. (There until after 8:30pm. Everyone at the dealership was very nice and offered to assist in any way possible. More