
Stoneham Ford
Stoneham, MA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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From setting up the appointment to having the van returned by their staff, the whole process was very easy. The liason kept me in the loop. I was most impressed that the electrical problem was diagno returned by their staff, the whole process was very easy. The liason kept me in the loop. I was most impressed that the electrical problem was diagnosed and resolved. Thank you! More
Terrible customer service . They had my car 4 days without a diagnosis. I had to tow it to a mechanic who fixed the problem in 2 hours! They had my car 4 days without a diagnosis. I had to tow it to a mechanic who fixed the problem in 2 hours! More
I only wanted a mechanic for 5 minutes to listen to a noise. It took 2 weeks to get an appointment. Luckily nothing bad happened while I waited. Unfortunately the noise did not happen when he listened. 4 noise. It took 2 weeks to get an appointment. Luckily nothing bad happened while I waited. Unfortunately the noise did not happen when he listened. 4 hours out of my day. When I got home the noise came back. ?? More
I appreciate how well information was communicated, and the way a plan was formed to complete the repairs with special order parts. Everyone was very helpful and polite. the way a plan was formed to complete the repairs with special order parts. Everyone was very helpful and polite. More
I came from another dealer. The service and the experience I had here was awesome on this visit. I will use Stoneham Ford for all my future auto services. The service and the experience I had here was awesome on this visit. I will use Stoneham Ford for all my future auto services. More
Good scheduling great pick up service helpful valet complete communication with the service manager who understood your concerns.Valet told service to check brakes for noises. Overall great. complete communication with the service manager who understood your concerns.Valet told service to check brakes for noises. Overall great. More
Stoneham Ford is very friendly and efficient. They take care of needs with the best of care. I have purchased 4 cars from them and are very satisfied. I will continue to do business with them in They take care of needs with the best of care. I have purchased 4 cars from them and are very satisfied. I will continue to do business with them in the future. More