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Stoneham Ford

Stoneham, MA

4.7
263 Reviews
When you want a Massachusetts Ford dealership that goes the extra mile to deliver the best value and customer service, you want Stoneham Ford. Our Massachusetts Ford dealership has served generations of Ford owners from our location at 211 Main Street in Stoneham, MA, with a friendly environment and a wide selection of new and used Ford models, including a large selection of commercial trucks. Stoneham Ford is the largest out of the four dealerships of the Melkonian Auto Group, which also includes Watertown Ford, Ford of Londonderry and North Reading Subaru. At Stoneham Ford we specialize in commercial vehicles such as Super Duty trucks, Transit vans, and all type of trucks that a company or professional like yourself may need based on Ford’s technology. Our top performing Fleet Sales Department has proudly kept us in the top 10 dealerships in the U.S.A. for commercial vehicles and new Transit van sales. Our Stoneham Truck Equipment center in Billerica, MA, is our truck and van prep center with partially vertical integration. From a dump and utility body to a grain or landscaping, our truck upfitting company will significantly deliver you a truck way faster than any other company in Massachusetts. Nonetheless, located at the same address in Stoneham, you will find a great selection of new and pre-owned Ford passenger SUVs and trucks such as the legendary F-150. Our retail sales department is specialized and well trained on the latest Ford technology, which among others includes the full spectrum of electric vehicles such as the Mustang Mach-E and the F-150 Lightning. In both our retail and fleet sales departments, we value your time, while our aim is to offer the best buying experience on top of providing you with the best possible deal in the market. If the vehicle you are looking for is hard to find, we would be excited to build it and order it for you, by assigning the right expert salesperson to assist you. Our Ford Service, Parts and Quick Lane departments are all located at 185 Main Street in Stoneham. They are open Monday – Friday, while Quick Lane can also assist you with minor service repairs on Saturdays as well. Located just minutes from Boston, I-93, and Route 128 at 211 Main Street (Route 28) in Stoneham, MA. It doesn’t matter if you’re from Saugus, Salem, Danvers, Swampscott, Lynnfield, Peabody, Beverly, Medford or Marblehead, Stoneham Ford has the vehicle you want for the best deal around.
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211 Main Street

Stoneham, MA

02180

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Showing 263 reviews

September 21, 2025

From setting up the appointment to having the van returned by their staff, the whole process was very easy. The liason kept me in the loop. I was most impressed that the electrical problem was diagno More

by BILLOOB
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Craig, Steve , Bryan.
Sep 21, 2025 -

Stoneham Ford responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Stoneham Ford!

September 20, 2025

The best service I ever had very thorough and completely explained my situation thank you More

by Budyczar
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Mike in service
Sep 20, 2025 -

Stoneham Ford responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Stoneham Ford. We look forward to having you as one of our valued customers for many more years to come!

September 19, 2025

Terrible customer service . They had my car 4 days without a diagnosis. I had to tow it to a mechanic who fixed the problem in 2 hours! More

by dfavorat
Service Price Transparency
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Recommend Dealer
No
Employees Worked With
Dave O'Shea
1.0
This rating includes all reviews, with more weight given to recent reviews.
September 19, 2025

I only wanted a mechanic for 5 minutes to listen to a noise. It took 2 weeks to get an appointment. Luckily nothing bad happened while I waited. Unfortunately the noise did not happen when he listened. 4 More

by T.P
Recommend Dealer
No
Employees Worked With
Pat Somma and Nicholas Capiello
September 19, 2025

My quick lane experiences have been superb. Efficient, friendly and got the job done in a timely fashion. More

by nardonesu
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Recommend Dealer
Yes
Employees Worked With
None of the above - I used quicklane
Sep 19, 2025 -

Stoneham Ford responded

Thanks for sharing about your experience with Stoneham Ford. We appreciate your business and hope to see you again soon!

September 19, 2025

I appreciate how well information was communicated, and the way a plan was formed to complete the repairs with special order parts. Everyone was very helpful and polite. More

by sbkavanaugh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig, Steve
Sep 19, 2025 -

Stoneham Ford responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

September 18, 2025

I came from another dealer. The service and the experience I had here was awesome on this visit. I will use Stoneham Ford for all my future auto services. More

by bvon55
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Joe, Nick and Nick in quick lane.
Sep 19, 2025 -

Stoneham Ford responded

Thanks for sharing your thoughts about your experience with Stoneham Ford. We appreciate your business and hope to see you again soon!

September 18, 2025

Good scheduling great pick up service helpful valet complete communication with the service manager who understood your concerns.Valet told service to check brakes for noises. Overall great. More

by Dave G
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Recommend Dealer
Yes
Employees Worked With
Chris Chapman
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2025 -

Stoneham Ford responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Stoneham Ford. We look forward to having you as one of our valued customers for many more years to come!

September 18, 2025

I was very pleased with the service. Done in time with no issues. Thank you. More

by PDSTEINBERG41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pat in Service
Sep 18, 2025 -

Stoneham Ford responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Stoneham Ford. We look forward to having you as one of our valued customers for many more years to come!

September 17, 2025

Stoneham Ford is very friendly and efficient. They take care of needs with the best of care. I have purchased 4 cars from them and are very satisfied. I will continue to do business with them in More

by CHAZFISHER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Flaherty
Sep 17, 2025 -

Stoneham Ford responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Stoneham Ford.

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