"stay away from this place."
- Paul sal
The worst. service I ever have. I drop off my car at 8:45 AM. I wait till 4 PM I call to ask if my car was ready to be picked up and they told me they haven't being able to bring my car Inside to check it. I wait for another two hours nobody call me so I called back the dealership. they told me they still haven't look my car yet. At 6:45 PM I went to pick up my car Was not fixed. I waisted my whole day for nothing. stay away from this place.very unprofessional and rude stuff.
"Quick lube nightmareIn writing this letter I am hoping to sa"
In writing this letter I am hoping to save another family from the financial hardship that my family has suffered due to a enormous mistake the quick lube made I brought my ford excursion to the quick lube back in November 2015 for an oil change and filter changes within a few weeks I noticed a change in the way my truck drove on the highway once I got to 55 it would sort of struggle and buck so off to the mechanic turbo shortly after more
Problems I don't know the technicial terms now I am a mom of five children so needless to say without a car is crazy now I take it to the mechanic has it for days tells
me he found out the problem my truck which should have 4 gallons of oil in it has 8 gallons huh? Replaced high pressure oil pump and a couple of other parts she runs fine for a week or so and now she sits in my driveway cause I can no longer to afford to put money they into her I am saddened because I approach the quick lube manger and presented he with some invoice and he said he will see what he can do apparently nothing. How can this be my truck my only means of transportion is not drive able and I am not one to usually complain but your quick lube is 100 percent at fault sorry to be rude but I am frustrated when every dollars counts in life this set back is major I know this probably not gonna make a difference but I just had to put my frustration out there
"Bringing car for recall"
Everyone I met were so pleasant and helpful. Which led me to erick Marcelo in service. He did an outstanding job!! I am a very satisfied customer.