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Stoneham Ford

Stoneham, MA

4.7
362 Reviews
When you want a Massachusetts Ford dealership that goes the extra mile to deliver the best value and customer service, you want Stoneham Ford. Our Massachusetts Ford dealership has served generations of Ford owners from our location at 211 Main Street in Stoneham, MA, with a friendly environment and a wide selection of new and used Ford models, including a large selection of commercial trucks. Stoneham Ford is the largest out of the four dealerships of the Melkonian Auto Group, which also includes Watertown Ford, Ford of Londonderry and North Reading Subaru. At Stoneham Ford we specialize in commercial vehicles such as Super Duty trucks, Transit vans, and all type of trucks that a company or professional like yourself may need based on Ford’s technology. Our top performing Fleet Sales Department has proudly kept us in the top 10 dealerships in the U.S.A. for commercial vehicles and new Transit van sales. Our Stoneham Truck Equipment center in Billerica, MA, is our truck and van prep center with partially vertical integration. From a dump and utility body to a grain or landscaping, our truck upfitting company will significantly deliver you a truck way faster than any other company in Massachusetts. Nonetheless, located at the same address in Stoneham, you will find a great selection of new and pre-owned Ford passenger SUVs and trucks such as the legendary F-150. Our retail sales department is specialized and well trained on the latest Ford technology, which among others includes the full spectrum of electric vehicles such as the Mustang Mach-E and the F-150 Lightning. In both our retail and fleet sales departments, we value your time, while our aim is to offer the best buying experience on top of providing you with the best possible deal in the market. If the vehicle you are looking for is hard to find, we would be excited to build it and order it for you, by assigning the right expert salesperson to assist you. Our Ford Service, Parts and Quick Lane departments are all located at 185 Main Street in Stoneham. They are open Monday – Friday, while Quick Lane can also assist you with minor service repairs on Saturdays as well. Located just minutes from Boston, I-93, and Route 128 at 211 Main Street (Route 28) in Stoneham, MA. It doesn’t matter if you’re from Saugus, Salem, Danvers, Swampscott, Lynnfield, Peabody, Beverly, Medford or Marblehead, Stoneham Ford has the vehicle you want for the best deal around.
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211 Main Street

Stoneham, MA

02180

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Showing 362 reviews

January 20, 2026

They are really good. The quick lane does a good job. Everyone does great job explaining what is going on with vehicle. More

by C.OATIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Meuse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave O'Shea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Chapman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2026 -

Stoneham Ford responded

Thank you for choosing Stoneham Ford. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

January 18, 2026

Excellent customer service, friendly interactions, and very knowledgeable folks at the dealership. A pleasure to work with everyone there. More

by ECHONEWS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Chapman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2026 -

Stoneham Ford responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Stoneham Ford.

January 10, 2026

Bought a new truck,shortly after getting it home the drivers window wouldn't work correctly. Had to call service desk myself for a repair .Lost truck for a day .Salesman was no help. More

by VZERFAKJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Store manager
Jan 15, 2026 -

Stoneham Ford responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

January 03, 2026

I only go to Stoneham ford for all my vehicle needs! Every one knows what they are doing and are exceptional. More

by pamelainterrante
Recommend Dealer
Yes
Jan 03, 2026 -

Stoneham Ford responded

Thanks for sharing your thoughts about your experience with Stoneham Ford. We appreciate your business and hope to see you again soon!

January 02, 2026

Doug, Mike & Dave made our purchasing process hassle free. We felt no pressure and that they were totally transparent with us. Best car buying experience ever, a genuine win- win!!! Thank you guys so ve More

by SBROOKS102189
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave O'Shea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doug and Mike
Jan 02, 2026 -

Stoneham Ford responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Stoneham Ford.

January 02, 2026

I thought this service center communicated with me very well and was very thorough.. Will be using them moving forward. More

by dbwilliams12362
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Jan 02, 2026 -

Stoneham Ford responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

December 31, 2025

Great experience, staff was very knowledgeable and took the time to explain the services needed on my vehicle More

by John m
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig
Dec 31, 2025 -

Stoneham Ford responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

December 30, 2025

Service department very easy to schedule appointment and completed all recalls at same time as warranty work that needed to be done More

by paulsheehan537
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2025 -

Stoneham Ford responded

Thanks for sharing your thoughts about your experience with Stoneham Ford. We appreciate your business and hope to see you again soon!

December 29, 2025

Great service no issues or pressure service associate was able to get me a ride to and from the dealership More

by Mdenicola
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
Dec 29, 2025 -

Stoneham Ford responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

December 29, 2025

Awesome communication. Kept me updated on the services. Thank you The pick up and drop off service is wonderful. Steve and Brian couldn't have been nicer. More

by Carolynpayton625
Recommend Dealer
Yes
Employees Worked With
Craig
Dec 30, 2025 -

Stoneham Ford responded

Thanks for sharing about your experience with Stoneham Ford. We appreciate your business and hope to see you again soon!

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