Straub Ford

Excellent sales experience with Moundsville Wv crew Bryson and Sean as well as the parts department and mechanics -- all me expectations fulfilled -- Many Thanks Bryson and Sean as well as the parts department and mechanics -- all me expectations fulfilled -- Many Thanks More

Every time I am there the entire staff is courteous and d very helpful. All are very knowledgeable and appear to be people oriented. The shop is the best in the valley! very helpful. All are very knowledgeable and appear to be people oriented. The shop is the best in the valley! More

The staff was wonderful, really helpful, and knowledgeable . We took both our Fords there for service and was completely happy each time. knowledgeable . We took both our Fords there for service and was completely happy each time. More

Had an oil change and tire rotation done on Friday in and out in less than an hour all good....👍 out in less than an hour all good....👍 More

Great service, fast and friendly, was on top of the whole deal, best service I’ve seen in awhile! deal, best service I’ve seen in awhile! More

The staff was very efficient and the service was very quick. The best service I have had anywhere in quite a while. quick. The best service I have had anywhere in quite a while. More

Great service, very fast and efficient service, service personal are very friendly very clean, pleasant atmosphere personal are very friendly very clean, pleasant atmosphere More

Quick and reliable service. Sales staff was helpful as well as the service personnel. Thanks. We will see you again. Sales staff was helpful as well as the service personnel. Thanks. We will see you again. More

Needed state inspection within a couple days. Mike in service was super friendly and helpful. Not only did he accommodate my last minute request, he also scheduled my Mom's vehicle in for it's r Mike in service was super friendly and helpful. Not only did he accommodate my last minute request, he also scheduled my Mom's vehicle in for it's required inspection. Better yet, even scheduled our appointments at specific times allowing us to go get lunch so we didn't have to wait in the waiting room at Straub. To me, that is going above and beyond. Great group of folks working in every department at this dealership! More

Excellent Customer Service, working with Doug R. on the sale and paperwork was a breeze. I purchased the vehicle online and flew in to pick it up. Doug picked me up personally from the airport and on the sale and paperwork was a breeze. I purchased the vehicle online and flew in to pick it up. Doug picked me up personally from the airport and we finished the paperwork after my full inspection on the car. It was as advertised and the deal was the best in a 5 state area. I forgot to mention that Doug was on vacation but took the time to personally get me and make sure I was satisfied with the transaction even with a series of follow-up phone calls. Great group to work with and will work a reasonable deal with you. More