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Stroudsburg Mitsubishi

East Stroudsburg, PA

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59 Reviews

1752 Paradise Trail

East Stroudsburg, PA

18301

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Showing 59 reviews

May 22, 2023

Purchased our first Outlander, Eric McNicholas and Freddy Maldonado were amazingly helpful, worked with us and patient with us. They got us into our 2023 quickly and didn't try to oversell as other dealer do More

by Edwin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric McNicholas, Freddy Maldonado, Tammy Stoshick
May 15, 2023

The experience was great! Honestly. Normally when you step onto a lot it's daunting and it takes forever to get your new car but here it wasn't. James was so quick and every o More

by Krisbons
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Molina
March 08, 2023

Smerlyn Mercado did an excellent job! A+ for the entire team at Halterman's Toyota. SUPER SATISFIED. More

by MZ
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tammy Stoshick, Smerlyn Mercado
Mar 12, 2023 -

Stroudsburg Mitsubishi responded

We are very happy to have provided you with such a positive experience! We hope to see you soon!

July 09, 2022

The purchasing experience at this dealership was excellent. The salesman, Eric McNicholas, was informative, personable and patient. It was a pleasure working with him and the other staff members. More

by blackdiamond2829
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric McNicholas, Tammy Stoshick
Jul 12, 2022 -

Stroudsburg Mitsubishi responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Halterman's Mitsubishi!

April 23, 2022

Unprofessional dealership, and very rude and disrespectful salesperson. To try to take advantage of a 75 year old man who drove 1 hour, because he was told the vehicle he was interested in was a More

by Bokee16
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rodney Wilson, Sr.
Apr 28, 2022 -

Stroudsburg Mitsubishi responded

If you are going to tell a story through a negative review then let's at least introduce the facts. 1. You wanted $26,000 for your trade. This is $1,000 over retail asking price. Many other dealers are currently selling vehicles just like your trade in for around $24,000 to $25,000. Not sure how you are upset with us for not wanting to pay you more than retail for your car. 2. Even if you were given $26,000 for your car, your payment would still have been around $440 per month when you stated your budget was around $320. Just because the math does not work out to where you wanted to be, does not mean we did something wrong or unprofessional. 3. The fact that the vehicle you originally came in on was in the process of being sold when you got here is beyond our control. Cars are available on a first come, first serve basis and Rodney even pointed out the customers that were buying the vehicle to you when you were here so you would know we weren't playing games.

Apr 28, 2022 -

Bokee16 responded

To whoever wrote this response, unless you were the one sitting in the cubicle, don’t assume to know what was said, or how it was said. Again, your response shows how truly unprofessional your establishment is. Rodney came back with one offer only, $501. He never mentioned how much the trade was appraised for, nor did he show us any type of numbers to work with, however, he was asked multiple times to do so. Also, that ridiculous trade value we had, was given from another dealership, and shown on Kelly Bluebook. I’ve never been to a dealership where they didn’t, at the very least, sit down with a potential buyer, and show them a break down of some type of offer. To just say, our best is $501, and not even show us how that number was arrived at, is ridiculous. Again, so unprofessional and disrespectful. You want to justify your salespeople and how you do business, so be it. I was there, and I’ve never heard or seen such disrespect and unprofessional people in my life. Some advice, treat people the way you want to be treated. Give respect, get it. Lastly, most consumers are not experts on vehicles, so the more thorough you are with them, like showing them numbers, the much more insightful and better off you’ll be. Thank you.

April 13, 2022

Excellent with keeping me up to date with my loan status. They did whatever it took to keep fighting for me to get in a new car. No hashing prices, very fair, and truthful. (which is rare in a dealership More

by BJSANDS85
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric McNicholas, Lindsey Matlock, Tammy Stoshick
Apr 14, 2022 -

Stroudsburg Mitsubishi responded

We're so happy we were able to help you out! If you have any further questions, please give us a call. We're always happy to help!

November 28, 2021

This was the easiest & fastest car buying experience I have ever had! James was pleasant and very knowledgeable. He made us feel very welcome and knew what we wanted from the start so he made the process More

by Phil&Kaitlyn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Molina
Dec 01, 2021 -

Stroudsburg Mitsubishi responded

Hi Phil & Kaitlyn, thank you so much for your positive comments about Halterman's Mitsubishi! We hope to see you soon!

November 17, 2021

Joseph was very kind accommodating my and my family’s schedule and putting a deal together for us. Thank you much Joseph! God bless More

by Stacey Scott
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Kowalski
Nov 19, 2021 -

Stroudsburg Mitsubishi responded

Thanks for your praise and kind comments about our team. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 12, 2021

I’ve been visiting Halterman’s again, and I must say that it’s been a pleasure. Service has been pleasant and the work great as expected. Now, I met Eli Rivera today. He was wonderful. Very attentive and he More

by Leimurd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian DiPasquale, Eli Rivera Perez
May 15, 2021 -

Stroudsburg Mitsubishi responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

October 29, 2020

This was my first time really going through the full car buying process, and honestly I thought it was going to be long and drawn out. The team at Halterman’s made the whole process so easy and quick! I was More

by Jrmbry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Purpura, John Antigua
Oct 30, 2020 -

Stroudsburg Mitsubishi responded

Jrmbry, we are so happy to read such a great review about Halterman's Mitsubishi! We hope to see you soon!

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