Subaru Superstore

Best experience so far purchasing a vehicle Very pleased overall with the recent '15 Forester purchase. Staff were responsive, price negotiations proceeded fast, first by phone/email, and we bel Very pleased overall with the recent '15 Forester purchase. Staff were responsive, price negotiations proceeded fast, first by phone/email, and we believe a good deal was obtained. Chris Campbell was the point person for the sale, and the experience working with him was great. Even the kids commented that the whole place had a very friendly feel to it. Compared to previous car purchases, this was by far the best experience we've had. More

Very satisfied I am very pleased with my car shopping experience today. After spending a couple of unsuccessful hours at another dealer, I was resigned to having to I am very pleased with my car shopping experience today. After spending a couple of unsuccessful hours at another dealer, I was resigned to having to order a car (BRZ) in order to get a decent price in the color that I wanted.I thought I'd try one more dealer. I was met by Matt who got right down to numbers, didn't try to push tinting, nitrogen in tires, paint protection etc , and we came to an agreeable price right away. I got the car I wanted, with a spoiler and small package added in, for less than what the other dealer offered to order the basic model for(deliver 4-8 weeks). He went over the car in detail before I left. Brent in finance was also helpful in going over options, and payment, and was not pushy. Their lot attendant Rafael even helped me get the car home as I had gone alone, and not arranged for a ride. The best car buying experience I have had. More

Car Buying Experience Josh- our salesman was a pleasure to work with! He was well informed and helpful. Josh's friendly demeanor made our shopping experience non pressured Josh- our salesman was a pleasure to work with! He was well informed and helpful. Josh's friendly demeanor made our shopping experience non pressured and smooth! He was willing to work with us and open to our questions and concerns. Our whole experience at Chandler Subaru was positive and professional! More

Excellent Customer Service Buying a car is stressful enough, and I hate to feel pressured into such a big purchase, so I prefer to start the information sharing via email, befor Buying a car is stressful enough, and I hate to feel pressured into such a big purchase, so I prefer to start the information sharing via email, before commiting to more personal conversation via phone or in person. Josh a the Chandler Subaru Superstore answered every question that I had, without me having to ask twice. Scott jumped in to help while Josh was on vacation and worked the site-unseen trade-in documentation, without missing a beat. No other area dealer was so accomodating. My repeated requests elsewhere simply resulted in more unwanted phone calls. I was won over before even setting foot in the door. My email experience with Josh and Chris made choosing a dealer easy, there was no competition. Once onsite, Josh was great and I am very happy with my Crosstrek. Although 30 miles out of my way, I will return here to service my car, before resorting to a different dealer. Great customer service here to be commended! Thank you! More

I was impressed. I traveled over 100 miles to purchase a new Subaru at the Superstore in Chandler. Our dealings were efficient, straight forward and tailored to my sch I traveled over 100 miles to purchase a new Subaru at the Superstore in Chandler. Our dealings were efficient, straight forward and tailored to my schedule. They worked hard to earn my business, while being respectful of my time and my need to ask questions. Josh Decker was "super" to work with at the Superstore...one of the best online experiences I've had in recent time. More

Extremely Happy The Sales people: Matt Pompay, Tony Stissi and Anthony Stissi provided stellar service and made the experience a pleasure. We would definitely recomme The Sales people: Matt Pompay, Tony Stissi and Anthony Stissi provided stellar service and made the experience a pleasure. We would definitely recommend this dealership! More

Great Experience After looking online for several weeks, I found the car I wanted on AutoTrader.com. It was the right price with low miles. I received info on this veh After looking online for several weeks, I found the car I wanted on AutoTrader.com. It was the right price with low miles. I received info on this vehicle via Live Chat with Josh Decker and I came in 2 days later. It was still available, and not even on the lot yet. Josh made the purchasing process so easy and seamless. From the time I walked into this dealership, EVERYONE was super friendly and helpful. Josh did a wonderful job and really made me feel at ease, as buying a car is not always the case. I would totally recommend Josh Decker AND this dealership to purchase a car from. Oh yea, one more thing....it's a family owned business which really makes a big difference. You can immediately tell all staff truly cares about the customer experience. 5 stars! More

Great service from Carlos Otero My name is Charles McArdle and I bought a used 2006 Honda Civic from the Subaru Superstore in Chandler yesterday. The customer service I received fro My name is Charles McArdle and I bought a used 2006 Honda Civic from the Subaru Superstore in Chandler yesterday. The customer service I received from Carlos Otero was great and he made me see that the Subaru Superstore is a great dealership. He was very friendly and knew a good amount about cars. I am thankful to have been able to have him as my sales person. I would definitely come back to buy another car, and recommend others to the dealership. More

Great place to buy a car I always dread buying a car. Not this time… we went in with somewhat of an idea of what we wanted, and Dave Stetz, our salesman helped us narrow down I always dread buying a car. Not this time… we went in with somewhat of an idea of what we wanted, and Dave Stetz, our salesman helped us narrow down what our needs were, and once we picked the package, the only thing left to do was pick the color. Picking the color was the most stressful event of the experience. Financing was a breeze, and the staff here was wonderful. We didn't feel any pressure to buy, and we left with a beautiful vehicle. More