Subaru Superstore

We like the fact that this is a family owned business. I have been following reports of the Subaru for some time now and decided to buy a Forester as I wanted to down size from a Honda Pilot but get the c I have been following reports of the Subaru for some time now and decided to buy a Forester as I wanted to down size from a Honda Pilot but get the comfortable ride other small cars do not offer. I have recommended the Subaru to a friend that was waiting to hear of my experience with the Subaru Superstore, the salesman and my satisfaction with the Forester. Class A all the way! More

Excellent Customer Care The customer service of this dealership is amazing! I first went to a different dealer and was disappointed with my experience. Then a friend told m The customer service of this dealership is amazing! I first went to a different dealer and was disappointed with my experience. Then a friend told me about her outstanding experience at the Super Store of Chandler. I worked with Josh Decker for the purchase of my Subaru Forester. He was so kind and professional. He did an outstanding job. 8 months later my car was totaled. I specifically asked for Josh again. He actually remembered me, and treated me with excellent customer service. Jerry Zack is my service specialist. He has also been wonderful. He takes the time to explain my warranty and services, and answers any questions I have, even if he is really busy. If you are looking for a Subaru, this is definitely the only place to go. More

Stress Free I decided to purchase Subaru because of higher safety reviews than other brands. I was very satisfied with their customer service and it was stress I decided to purchase Subaru because of higher safety reviews than other brands. I was very satisfied with their customer service and it was stress free. I would definitely go back again to Subaru Superstore and recommend it to friends. More

The Best Car Buying Experience I am in my mid 50's and over the years have bought dozens of vehicles. Recently, I was in the market for a very specific used truck. My search kept I am in my mid 50's and over the years have bought dozens of vehicles. Recently, I was in the market for a very specific used truck. My search kept getting bigger and bigger. Eventually, I found a perfect match at Subaru Superstore of Chandler, but the dealership was more than 500 miles from my residence. I sent the dealership an internet request for more information regarding the truck. Almost immediately, I received a response from Scott Jenkins about the truck. The email was very thorough and comprehensive. The condition, history and an internet price of the truck was included in the email. Based on the distance between the dealership and my location, I was a more than a little reluctant to pursue a purchase of the truck. I took a chance, flew out to Chandler, AZ, and met with Scott. I can honestly say, Scott is one of the most sincere, honest and trustworthy car salesman I have ever met. We all have an opinion of the "car salesman" and they are not always viewed in the best light. The words that I used to describe Scott were chosen very carefully and not normally used to describe a car salesman. He went well beyond what I was expecting. When I had a concern about a small issue with the truck, he took it back to the service department and the issue was addressed and corrected in just a few minutes. If you are in the market for a "new or used" vehicle, do yourself a favor and check this dealership. The price was more than fair, the finance department was perfect, and the service department was awesome and very knowledgeable. My purchase was well worth the flight and subsequent 500 mile "test drive" back home with my new truck As far as the salesman, Scott, I can not give him high enough praise. He is absolutely in a league all his own. Sincerely, Pat Curran More

Great Deal! I usually dread buying a new car, not because I don't want or need the car, but because I hate dealing with car salespersons. Bill East proved me wr I usually dread buying a new car, not because I don't want or need the car, but because I hate dealing with car salespersons. Bill East proved me wrong! He was a pleasure working with and I actually enjoyed the experience. He got me a great deal on my new Subaru and I love the vehicle!! I have already recommended him and the dealership to several friends! Thanks! More

First time buyer with great customer service! Im a first time buyer and Curt Kemper was a huge help! He wasn't pushy in any way and had all the answers to my questions. He put my mind at ease an Im a first time buyer and Curt Kemper was a huge help! He wasn't pushy in any way and had all the answers to my questions. He put my mind at ease and was a huge help with giving me different options with vehicles, costs, etc. I highly recommend this Subaru dealership to anybody who wants service that is honest, friendly, and thorough. They're the best! More

First time customer satisfaction This was my first experience buying a car, and it was perfect! Thank you Joshua Decker for helping me out. I am very pleased with the experience and m This was my first experience buying a car, and it was perfect! Thank you Joshua Decker for helping me out. I am very pleased with the experience and my new car! :) More

Love makes Subaru but Josh Decker makes buying one fantastic This is the second car my husband and I have purchased with Josh Decker. He is very knowledgeable, a very good listener who truly cares about the happ This is the second car my husband and I have purchased with Josh Decker. He is very knowledgeable, a very good listener who truly cares about the happiness of his customers and their dogs. He and the team worked closely with me to get the car of my dreams without the aggressive double teaming tactics of other dealerships. Pierre Evans dealt openly with the facts which I found to be positive. Josh demonstrates professionalism, understanding, patience and a charming sense of humor that makes buying a vehicle enjoyable. I adore my new car. I will be recommending Josh and the Subaru Superstore. They are selling Subaru after all what could be better. More

Awesome and efficient I flew in from California and was picked up by Subaru staff. Got to the Superstore and was greeted by Josh Decker and the rest of the staff. Was imp I flew in from California and was picked up by Subaru staff. Got to the Superstore and was greeted by Josh Decker and the rest of the staff. Was impressed by the professionalism and energy that the staff had. Will definitely go back to Subaru Superstore for my next car. Strongly recommended to all my family and friends. Best car buying experience ever! More