"Simple, easy, friendly, stress free process "
Went to Subaru of Chandler to purchase my first vehicle. Had the pleasure of working with Daniel Strebler, who is a WRX guru. Any question I had Daniel had an answer and then some. Was such a great feeling inside to know that I was well taken care of and a sense of trust from the very start. I would highly recommend anyone who wants a Subaru to choose this dealership. Everyone was so professional and friendly. Also special thanks to Karen Cain for making all the financing seem so easy and understanding for me. Thank you so much guys!
"Outstanding customer sales service"
We have been Subaru owners for over 7 years and can’t be happier with the brand and our ownership experience with our 2010 Outback.
We moved to Phoenix, AZ, from out of state a little over a year ago and turned to Subaru Super Store of Chandler for routine maintenance for our Outback. Being extremely satisfied with our service experiences, we checked out the Superstore sales department when considering a new Outback.
We dealt with three sales persons over a several month period and couldn’t have been more delighted. We found all three knowledgeable and very helpful for us in making our ultimate decision to purchase a 2017 Outback Touring model. Bill East, Dylan Seitz and Daniel Strebler each worked with us during this process. They answered our questions directly and honestly never putting any pressure on us at any time to purchase. Their professionalism was outstanding; consistent with our prior experiences with our Subaru dealership in our former home state.
Daniel Strebler was the person with whom we completed the sale. Daniel was extremely knowledgeable of all of the features of the Subaru vehicles and was much more than a salesman — he was also a Subaru owner and enthusiast. He explained all of the new Outback’s features with enthusiasm, confidence and a genuine love for the brand in general and the Outback in particular. What a treat it was to deal with all three of these outstanding sales professionals.
When it came time to buy, Daniel presented the numbers in a straight-forward, logical, and easy to understand fashion — he never employed the “smoke and mirrors” tactics we have experienced over the years with other (non-Subaru) dealerships. The price of the car was clearly stated as was the value of our trade. The related additional costs such as sales tax, DMV fees, and document prep fees were also clearly and accurately stated. His straight-forward presentation of the numbers made the negotiation process much smoother than has been our experience in other (non-Subaru) dealerships. We came to an agreement quickly and without the intervention of any other sales personnel such as sales managers and the like. The process was polite and professional. We feel we got a great deal and really appreciated the way the whole process was conducted.
Thank you to the entire staff who worked with us in purchasing our 2017 Outback. We score Subaru Superstore of Chandler, as well as Bill, Dylan and Daniel, a perfect 5 Stars.
"Outback Purchase "
I visited this dealership to test drive the Subaru Outback. When I arrived I was greeted by Ron L he was very polite and friendly. I told him I wanted to drive the Outbackd he told me all about the cars was more than happy to show me both engine styles. When we were talking about options and price he even showed me a preowned Outback. The overall purchasing experience was professional no pressure and a refreshing experience. If you are interested in a Sabaru visit this dealership.