Subaru of Pembroke Pines

A vehicle is only as safe as its tires are reliable. Less than 2 months into driving our new 2024 Subaru Crosstrek, one of the tires failed catastrophically, blowing out on the interstate. While this Less than 2 months into driving our new 2024 Subaru Crosstrek, one of the tires failed catastrophically, blowing out on the interstate. While this dealership did acknowledge that there was no damage or debris found on the tire's driving surface, they also insisted we purchase a replacement tire despite emphasizing that such an incident was "unheard of". Leaving a review in case it is part of a larger trend of defective tires causing unnecessary risk and cost to drivers behind the wheel of a new Subaru. Update: After hearing back from the dealership, they were able to resolve my concerns. Thank you especially to Rosalie Marti, Service Manager, for stepping in. More

Most honest car salesman I have ever dealt with honestly. Thank you Fabien it was a pleasure to be a customer and anytime I need a car I know just who to call! PS I am in LOVE with my new Lexus :) Thank you Fabien it was a pleasure to be a customer and anytime I need a car I know just who to call! PS I am in LOVE with my new Lexus :) More

Be careful with Service Department and one of the Service advisor name JS TERRIBLE SERVICE ! advisor name JS TERRIBLE SERVICE ! More

My recent purchase at Subaru of Pembroke Pines exceeded all expectations, delivering a truly exceptional car-buying experience. From the start, Julio Campos, my product specialist, stood out with his frien all expectations, delivering a truly exceptional car-buying experience. From the start, Julio Campos, my product specialist, stood out with his friendly demeanor and wealth of information. He not only guided us through the process with a clear understanding of my needs but also conducted the best test drive I've had, showcasing the Subaru's remarkable All-Wheel-Drive capabilities that sealed the deal for my family. The dealership's commitment to fairness was evident in the transparent pricing and equitable trade-in process. I found the pricing to be reasonable, and the trade-in evaluation was conducted with fairness and integrity. Beyond the transaction, Subaru of Pembroke Pines demonstrated a commendable dedication to the community, being pet-friendly and actively supporting the Humane Society of Broward County. The seamless finance process, guided by Jaime Gaitan, further enhanced the overall experience, making our decision to join the Subaru family at Pembroke Pines a decision my family is very happy about. We are looking forward to all our future family trips! More

They are all sweet until they print your out the door price. Then they will insult your intelligence in writing. Price 10,000 over invoice. Not willing to come close to MSRP. Do your homework on Edmund price. Then they will insult your intelligence in writing. Price 10,000 over invoice. Not willing to come close to MSRP. Do your homework on Edmunds. Tomas made several rude comments. Did you know that there are 36 Subaru dealerships in Florida? More

The dealer has great inventory and knowledgeable staff to help you find the exact car you're looking for. They also are able to provide service without it taking forever like most dealers. help you find the exact car you're looking for. They also are able to provide service without it taking forever like most dealers. More

I bought a pre certified used Subaru, the tires were supposed to be new,I just had to buy 4 new tires. The transmission went bad among several other problems. I am retaining a lawyer on these matters. N supposed to be new,I just had to buy 4 new tires. The transmission went bad among several other problems. I am retaining a lawyer on these matters. Never buy from here! More

Kerry took all the anxiety of buying a new car away. He was very personable, and super knowledgeable of the Subaru features. He's called several times after taking the car home to make sure everything i He was very personable, and super knowledgeable of the Subaru features. He's called several times after taking the car home to make sure everything is ok and letting us know he's available if we have any questions. Most salesman forget you exist after you sign the contract. I highly recommend requesting Kerry if you plan on buying a car from Subaru Pembroke Pines. Thanks Kerry! More

Alex was absolutely the best I could have asked for. Was there for everything I needed and went above and beyond in his service to us. Made the entire experience enjoyable and easy. Thank you so much! Was there for everything I needed and went above and beyond in his service to us. Made the entire experience enjoyable and easy. Thank you so much! More

Just my favorite experience that I've ever had buying a car. Alex went about and beyond to make our purchase easy, pressure free, and pleasant. He took the time to explain everything from Start to finish. car. Alex went about and beyond to make our purchase easy, pressure free, and pleasant. He took the time to explain everything from Start to finish. We left feeling great and will Alex for all if purchases. Awesome job Alex! More