Subaru of Utica - Service Center

I was very welcome by customer service. My car was taken care of on the spot. And when I notice a problem wasn't taken care of. I went back in and talk to the same person who welcomed me My car was taken care of on the spot. And when I notice a problem wasn't taken care of. I went back in and talk to the same person who welcomed me. He got the man who did my oil change to come out and fix my dash board, fix it the way it was suppose to be. I would like to thank the whole team for taking care of me. More

Everyone we have dealt with has been very curteous and professional. I would highly recommend my friends and family to you! professional. I would highly recommend my friends and family to you! More

Serviced performed to our satisfication. Had an issue with a defective part but was taken care of with a loaner vehicle Had an issue with a defective part but was taken care of with a loaner vehicle More

Great service department! The staff is professional and knowledgeable. Appreciate the care that they take to make sure that my Ascent is in tip top shape! The staff is professional and knowledgeable. Appreciate the care that they take to make sure that my Ascent is in tip top shape! More

Great service! Fast and very thorough. Answered Al my questions and went the extra distance to help with questions related to features on my car. Fast and very thorough. Answered Al my questions and went the extra distance to help with questions related to features on my car. More

I had a fantastic experience at Subaru of Utica on March 1st. I went in for an oil change and my New York State inspection, and the service was incredibly quick. Sal was courteous and professional, making t 1st. I went in for an oil change and my New York State inspection, and the service was incredibly quick. Sal was courteous and professional, making the whole process stress-free. I was in and out in no time, which I really appreciated. Highly recommend their service department!” More

The service was fine but the numerous reminders were annoying. Getting so many texts was totally not necessary. annoying. Getting so many texts was totally not necessary. More

Facility is well maintained and employees in the Service Center treat customers with professionalism and respect. It appears that they recognize the “value” of the customer. Work was done in a timely mann Center treat customers with professionalism and respect. It appears that they recognize the “value” of the customer. Work was done in a timely manner. More

Nothing more to say. Vehicle is under warranty. Hope this fixes the issue. Thank you. Vehicle is under warranty. Hope this fixes the issue. Thank you. More

The waiting area was comfortable offering coffee, snacks, magazines to read and a local tv channel to watch. It was not noisy but quiet. And the area was clean. So I didn't mind being there while I waited magazines to read and a local tv channel to watch. It was not noisy but quiet. And the area was clean. So I didn't mind being there while I waited for my car to be serviced. More