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Subaru of Wakefield

Wakefield, MA

4.9
1,202 Reviews
Subaru of Wakefield offers MA Subaru drivers a choice. Our Greater/Metro Boston Subaru vehicle showroom is conveniently located at 618 North Ave in Wakefield. Exit 57 RT 128/95 Shoppers can choose from a large selection of new Subaru vehicles, high-quality used cars and Certified Pre-owned Subaru vehicles of various years and miles. Our new Subaru specials and finance specials offer the best value in savings for purchasing a new Subaru. Visit us whenever you need automotive maintenance, repair or service and be rest assured your vehicle and you are receiving top-quality care from industry experts.
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618 North Ave

Wakefield, MA

01880

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Showing 1,202 reviews

February 29, 2024

I was in for service just doing routine maintenance on my 2022. Perception is not really reality. I said in the waiting room which is in the showroom. And I listened to what appeared to be the sales manager. More

by Mhealey
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Justin Grant
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alcir
Feb 29, 2024 -

Subaru of Wakefield responded

I'm truly sorry to hear about your experience at the dealership. When did this Happen? It's deeply concerning and unacceptable for any business to engage in such discriminatory behavior and conversation. Such attitudes not only reflect poorly on the individuals involved but also tarnish the reputation of the entire dealership. As a representative of the company, I want to assure you that this behavior goes against our values and principles. Discrimination of any kind has no place in our establishment, and we take such allegations very seriously. I'll be forwarding your feedback to the management team immediately so they can investigate this matter thoroughly and take appropriate action. We strive to create an inclusive and respectful environment for all customers and employees, and incidents like these are completely contrary to our goals. Please accept our sincerest apologies for the distress this experience has caused you. We value your business and hope to have the opportunity to regain your trust in the future. If there's anything further we can do to address your concerns or make amends, please don't hesitate to reach out. Thank you for bringing this matter to our attention. We are committed to learning from this and ensuring it does not happen again.

February 28, 2024

Fozi H. Was very knowledgeable and an excellent listener. He was willing to find a car that would suit me, going beyond the lot full of cars. I am very pleas More

by Mmjjdaly
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Navjit Singh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fozi Hader
February 24, 2024

I gave one star but on this time is zero star! I buy a Subaru Outback on November 2021 since the date o just use a service on the Subaru Wakefield I had a bad experience before with a waiting time More

by Andrea Assis
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Al Mazin
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 24, 2024

Very helpful answered all questions I asked him. He showed me and my wife how everything worked. Al Mazin was the best. He set up our phones for us very polite and knowledgeable. More

by Bob
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Al Mazin
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 12, 2024

Staff was friendly and knowledgeable. They were patient - not pushy. Finance manager was detailed and clear with the numbers. Delivery of the car was informative. More

by Noreen Brown
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Grant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Teresa Evangalista
February 03, 2024

I had an excellent experience with Al Mazin. I came in knowing exactly what I wanted, and he helped me get it with no fuss. Also, I got quotes from multiple dealers and Al/Subaru of Wakefield ga More

by davidchamberlain5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Al Mazin
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 23, 2024

Great dealership and even better staff! ! Al Mazin is the best salesman, super helpful and the most down to earth person ! More

by Amandabruneau13
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Al Mazin
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 13, 2024

Bought a car from salesman Al Mazin was a friendly easy to get along with sales person.Just want to say it was a very positive car sales experience. More

by Jackegan49
Recommend Dealer
Yes
Employees Worked With
Al Mazin
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 11, 2024

Just purchased my first car and thanks to the incredibly helpful sales rep, German, the whole process was stress free and hassle free! I felt genuinely cared for as a new customer to Subaru and this dealers More

by Kevinlanders32
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
German Deras
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 10, 2024

When I first engaged with Navjit at the Dealership, I asked for an easy, quick engagement. Purchasing the car only took two meetings. The initial one, where I selected the car and talked about details More

by ppti
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Navjit Singh
5.0
This rating includes all reviews, with more weight given to recent reviews.