Read Reviews Subaru of Wichita

Subaru of Wichita

Subaru of Wichita

11610 E Kellogg
Wichita, Kansas 67207

Sales: (888) 559-4277
Service: (316) 295-2800
Parts: (316) 558-3941

Manufacturer: Subaru

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  • Customer Service:

    4.9

  • Quality of Work:

    4.9

  • Friendliness:

    4.9

  • Overall Experience:

    4.9

  • Pricing:

    4.8

24-Month Rating

based on 136 reviews

4.9

4.9 out of 5

253 lifetime reviews

Subaru of Wichita

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Certified: Subaru of Wichita

This dealership is a DealerRater® Certified Dealer and is committed to providing quality customer service.
As a Certified Dealer, Subaru of Wichita has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.

About Subaru of Wichita
Fast, Fun, Stress-Free, Drama-Free, Mistake-Free, Car Shopping from the same great team that gave you 5 years as Suzuki's #1 Auto Dealership--Suzuki of Wichita!

We Promise fast, fun, hassle-free car shopping and financing. If you don't think so, we will give you your money back!

There's a whole lot to LOVE at the new Subaru of Wichita!

Our Location

Sales/Showroom

Monday: 9:00 AM - 8:00 PM

Tuesday: 9:00 AM - 8:00 PM

Wednesday: 9:00 AM - 8:00 PM

Thursday: 9:00 AM - 8:00 PM

Friday: 9:00 AM - 8:00 PM

Saturday: 9:00 AM - 6:00 PM

Sunday: Closed


Service

Monday: 7:30 AM - 6:00 PM

Tuesday: 7:30 AM - 6:00 PM

Wednesday: 7:30 AM - 6:00 PM

Thursday: 7:30 AM - 6:00 PM

Friday: 7:30 AM - 6:00 PM

Saturday: 8:00 AM - 2:00 PM

Sunday: Closed


Parts

Monday: 7:30 AM - 6:00 PM

Tuesday: 7:30 AM - 6:00 PM

Wednesday: 7:30 AM - 6:00 PM

Thursday: 7:30 AM - 6:00 PM

Friday: 7:30 AM - 6:00 PM

Saturday: 8:00 AM - 2:00 PM

Sunday: Closed


Our Amenities

After Hours Drop-Off Free WiFi
Automated Car Wash Instant Financing
Cable TV Laptop Computers
Children's Play Room Parts Store
Customer Lounge Area Pet Friendly
Drive-In Service Rental Car Service Onsite
Express Service Shuttle Service
Free Coffee Television
Free Drinks Valet Parking
Free Loaner Cars

Davecrusty
5/4/2013 6:33:27 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Josh KrauseJosh Krause

  • Customer Service:

    5

  • Quality of Work:

    N/A

  • Friendliness:

    5

  • Overall Experience:

    4

  • Pricing:

    4

  • Overall Score:

    4.5

My Review Of Subaru of Wichita:

Josh worked with me to get a good deal....then shipped it 500 miles away to Colorado Springs. Initially he sent me a video of the new car which was kinda cool. Dave

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brotherburce
2/14/2013 10:34:02 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Chris JacksonChris Jackson
Spencer ZimmerSpencer Zimmer

  • Customer Service:

    5

  • Quality of Work:

    5

  • Friendliness:

    5

  • Overall Experience:

    5

  • Pricing:

    5

  • Overall Score:

    5.0

My Review Of Subaru of Wichita:

This is my twelfth Suzuki purchase. I have traveled all over the US to get "the deal". Suzuki of Wichita is by far the most aggressive, confident representative of the Suzuki brand without being pushy or intimidating. They have a good product, and they know it! I'm from California, so I had to get terms that would justify the trip. Mission accomplished.

I arrived in Wichita on Super Bowl Sunday night. It was the 4th quarter and the 49ers were threatening to take the lead. And there we sat -- myself, Spencer Zimmer, and Chris Jackson -- completing signatures on par with procuring a mortgage. No rush, no impatience.

Chris walked me through the particulars of this vehicle and the printed materials. Spencer explained the financial numbers. Easy. Comfortable.

I got a screaming deal on one of the best car values in America. Beautiful. Comfortable. Fuel efficient. Spacious. Tight engineering. Great audio system. Lots of storage and trunk space. Glistening paint that looks like pearl when the sun hits it. What's not to like.

During my road trip back to California, Spencer and I touched base. He was surprised by my reported 35.7 mpg and 565 mile range on a tank of gas. Under all conditions, I averaged 34.9 and 525.

When I'm in a buying mood again, I will check out what the guys from Wichita are up to. It's worth the effort.

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Nancy P.
12/5/2012 6:33:03 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
John MuirJohn Muir

  • Customer Service:

    5

  • Quality of Work:

    5

  • Friendliness:

    5

  • Overall Experience:

    5

  • Pricing:

    4

  • Overall Score:

    4.8

My Review Of Subaru of Wichita:

This was by far my best car buying experience! John exceeded my expectations and went above and beyond in ensuring I understood every aspect of the purchase. I was treated with digniity and respect and there were no surprises. John was awesome and I highly recommend him. Thank You Suzuki of Wichita, YOU ARE THE BEST!!

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Response From: Subaru of Wichita
Added: 12/5/2012 9:07:26 AM

Thanks so much for sharing your experience with us here on DealerRater! Your recommendation means the world to us. We totally agree that John is awesome! Take care.

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steviespengler
11/20/2012 11:36:51 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Roger LaugharyRoger Laughary
Markus MorrisMarkus Morris
Spencer ZimmerSpencer Zimmer

  • Customer Service:

    5

  • Quality of Work:

    5

  • Friendliness:

    5

  • Overall Experience:

    5

  • Pricing:

    5

  • Overall Score:

    5.0

My Review Of Subaru of Wichita:

I love working with everyone at this dealership. I have bought 5 cars from them. I will always use this dealership. They are so nice, and very helpful. Tony Nave, Roger Laughary, Spencer Zimmer, and Markus Morris are the best!

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Response From: Subaru of Wichita
Added: 11/20/2012 4:11:59 PM

Well, we think YOU'RE the best! Thank you for your review, your business, and for just being so awesome in general. We're grateful for you!

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richardcooper63
11/12/2012 11:09:35 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Jimmy BoldenJimmy Bolden
Sam SteeleSam Steele

  • Customer Service:

    5

  • Quality of Work:

    5

  • Friendliness:

    5

  • Overall Experience:

    5

  • Pricing:

    5

  • Overall Score:

    5.0

My Review Of Subaru of Wichita:

I really love the Equator that I got today! I had been looking at it since my wife bought a Grand Vitara last week and today Sam and Jimmy sat down and made things happen so that I got my Equator and my deal too!

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Response From: Subaru of Wichita
Added: 11/15/2012 4:30:44 PM

Thanks for the awesome review! It's true--the Equator is a great truck, and we're happy you now have "His" and "Hers" vehicles. Take care!

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barbfox
11/12/2012 4:42:18 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Sam SteeleSam Steele

  • Customer Service:

    5

  • Quality of Work:

    5

  • Friendliness:

    5

  • Overall Experience:

    5

  • Pricing:

    5

  • Overall Score:

    5.0

My Review Of Subaru of Wichita:

These young men did a great job walking us through this process. We were impressed with the great customer service and the friendly feeling in the building.

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Response From: Subaru of Wichita
Added: 11/15/2012 4:27:41 PM

Thanks for sharing your experience with us here on DealerRater! We believe very strongly in creating a fun environment to shop and work in, and we're glad you felt it. Please let us know if we can do anything else for you, but until then, drive safe and have fun!

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lovesuzuki
11/12/2012 1:14:15 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Sam SteeleSam Steele

  • Customer Service:

    5

  • Quality of Work:

    5

  • Friendliness:

    5

  • Overall Experience:

    5

  • Pricing:

    5

  • Overall Score:

    5.0

My Review Of Subaru of Wichita:

Sam Steele was excellent in helping me select my new car. He was very polite, outgoing, and very helpful. I saw great teamwork in the Wichita Kansas dealership. I would recommend Wichita Suzuki to anyone. Thumbs up to Sam Steele. Thank you Sam.

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Response From: Subaru of Wichita
Added: 11/12/2012 2:05:27 PM

Thank you so much for taking the time to review us on DealerRater! Your recommendations mean the world to us. We'll give Sam a big high five for you! Take care.

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linda.thomas.336717
11/10/2012 11:35:11 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Joe HerrmanJoe Herrman
Roger LaugharyRoger Laughary

  • Customer Service:

    5

  • Quality of Work:

    5

  • Friendliness:

    5

  • Overall Experience:

    5

  • Pricing:

    5

  • Overall Score:

    5.0

My Review Of Subaru of Wichita:

Joe listened to my needs and he and the team found the perfect vehicle AND made the payment fit my budget AND did it with no money down AND I kept my old car! The old one is perfect for my kids. So now my new car is MY new car! I have purchased new cars before. This was by far my best experience. Joe was so personable and fun to talk to. The facilities were comfortable and the beverage and snack bar made it easy to wait while Roger crunched the numbers to make it affordable. I have already told my friends what a great dealer this is. And after the sale I was introduced to the service staff, and Joe reviewed all the features and maintenance schedule. A great place to get a great deal!!!

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Response From: Subaru of Wichita
Added: 11/12/2012 2:27:29 PM

Thanks for such a detailed and uplifting testimonial! Responses like this help us keep the fire in what we do. We appreciate your business!

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ecoanthrogirl
11/5/2012 8:45:36 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
David CarrilloDavid Carrillo
Spencer ZimmerSpencer Zimmer

  • Customer Service:

    5

  • Quality of Work:

    5

  • Friendliness:

    5

  • Overall Experience:

    5

  • Pricing:

    4

  • Overall Score:

    4.8

My Review Of Subaru of Wichita:

We have purchased 3 brand new Suzukis in the past 3 years. We continue to come back because of the ease of the purchase process. We like the quality of vehicle we get and the low prices are a bonus. The entire staff is friendly and ready to help. Spencer in particular has gone above and beyond in his service to us. We love the warranty you get and the service department is wonderful. The waiting area is comfortable and makes waiting for oil changes etc to be very easy.

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Response From: Subaru of Wichita
Added: 11/5/2012 3:52:57 PM

Thank you for such an awesomely detailed review! We take pride in every aspect of our relationship with our customers, and we're glad you're enjoying it. Your repeat business means everything to us! Take care!

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wpollock3
11/4/2012 9:42:21 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
michael wiseman

  • Customer Service:

    N/A

  • Quality of Work:

    5

  • Friendliness:

    5

  • Overall Experience:

    5

  • Pricing:

    5

  • Overall Score:

    5.0

My Review Of Subaru of Wichita:

Awesome person. Very helpful. Hadnt heard much about Suzuki cars but Michael and the staff at super car guys keeps me coming back. Highly recommended

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