Suburban Ford of Ferndale

Chris, and everyone at Ferndale Ford were very helpful and pleasant. I saw a vehicle I liked, they took me seriously and had paperwork ready with waisting 0 of my time. Explained everything to great detai and pleasant. I saw a vehicle I liked, they took me seriously and had paperwork ready with waisting 0 of my time. Explained everything to great detail and treated me like I mattered. Far different from Suburban Sterling Heights. I was invisible to them. Kudos to Chris and his team. I will absolutely refer them and be back. Thank you guys for the experience I was hoping for when purchasing a vehicle! More

Enjoyed my last 3 car leasing experiences at Suburban Ford! Leon Stoudemire is the best - he always gets exactly what I’m looking for. Staff is always professional and friendly. I will definitely return Ford! Leon Stoudemire is the best - he always gets exactly what I’m looking for. Staff is always professional and friendly. I will definitely return. More

Had a great experience! Professional and quick. Also treated me like an old friend. Highly recommend Professional and quick. Also treated me like an old friend. Highly recommend More

I love suburban ferndale. Everyone is pleasant and very helpful. Especially Leon Stoudemire who has been my dealer for over the past 10 years! I have yet to have a bad experie Everyone is pleasant and very helpful. Especially Leon Stoudemire who has been my dealer for over the past 10 years! I have yet to have a bad experience with this dealership. More

Salesperson was very patient & thorough. He asked questions about me driving needs and also paid attention to how much I wanted to spend. He answered my questions about the difference betwee He asked questions about me driving needs and also paid attention to how much I wanted to spend. He answered my questions about the difference between a lease and a purchase. More

Suburban Ford of Ferndale offers prompt and friendly service! I will be recommending them to friends and family! service! I will be recommending them to friends and family! More

Working with Mark was a great experience. He got me to the price I wanted to be and went above and beyond. He was very easy to work with and will highly recommend him to others. He got me to the price I wanted to be and went above and beyond. He was very easy to work with and will highly recommend him to others. More

My experience at this dealership was phenomenal, the staff was kind, efficient and we were in and out in no time with our new truck! staff was kind, efficient and we were in and out in no time with our new truck! More

Super service, and friendly caring helpful staff. I would not go anywhere else for service. I would not go anywhere else for service. More

Met with very friendly people at the dealership. However, the final contract had multiple errors, including a price increase of $5,000, and an incorrect number of how much I put down on the car. I h However, the final contract had multiple errors, including a price increase of $5,000, and an incorrect number of how much I put down on the car. I heard a number of strange excuses, including accidentally putting the “wrong car” on the contract, the finance guy not actually being involved in finance, the manager going through a family emergency, etc. Fortunately they stayed on the phone and walked me through the entire contract. I also found out from the bank that I financed with, that the APR was 8% not 5% as I was told at the dealership. This didn’t effect what I expected to pay, but I found it strange that they could not give an accurate number. And it appears the car is in great condition, they also drove the car to my resident which I greatly appreciated. More