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Suburban Mazda of Farmington Hills - Service Center

Farmington Hills, MI

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23 Reviews

23 Reviews of Suburban Mazda of Farmington Hills - Service Center

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September 19, 2015

own a Mazda? then you need Kevin Price Service Advisor! dealt with another dealership that was not getting anywve here with my Mazda 6 problem. switched to Farmington Hills Mazda ~ Kevin Price found the pro More

by FranMazda6
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Price
September 16, 2015

The Best Sales and Service Experiences I've Ever Had In the many years I've been buying cars and having them serviced, the Suburban Mazda of Farmington Hills dealership is THE best I've ever had the plea More

by OneHappyGuy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Price, Lance Dillon, Michael Davis, Mark Schankowski, Diane Richmond, Sonya Harris
September 02, 2015

timely, efficient and professional Jim was courteous and knowledgeable. He explained options and listened intently to my concerns, questions and issues. His recommendations so that my 2 More

by CPKCPA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Ross
August 21, 2015

Mr Kevin Price was acommodating and efficient. I was quoted an hour for an alignment after the initial oil change but in actuality it was much less (he knew I had to pick up my daughter). Most dec More

by GM
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mr Kevin Price
August 11, 2015

Friendly I have visited this dealer for maintenance a few times and the service is always great! I especially like the fact that they make their services affo More

by BLUEMAZDA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I dont remember his name but he sits at one of the service desks when pulling in. Young guy.
August 05, 2015

Always a good experience We traded in our Mazda 3 for a CX-9 in January 2013. The purchase experience was easy, and we've always had excellent service when we visit. The dea More

by RDC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Price, service advisor, Marc Golden
June 03, 2015

Always great service! I've been dealing with Suburban Mazda in Farmington Hills for over 10 years! I've never been disappointed. Every one is friendly, knowledgable, and More

by Apple
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Diane Richmond
Jun 04, 2015 -

Suburban Mazda of Farmington Hills responded

We greatly appreciate your positive feedback and continued business with us! Customer service & satisfaction is highly important here, and we're pleased that your experiences with us are always a pleasurable one. We look forward to servicing your car again in the near future!

May 29, 2015

Service as it should be. I was surprised by the service values that's offered by this dealer. Top notch service without the price shock. The service staff are so friendly an More

by Mhafiz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Ross
Jun 04, 2015 -

Suburban Mazda of Farmington Hills responded

Thank you for the feedback and for trusting us with your vehicle! Customer service is a top priority, and we look forward to servicing your vehicle again!

May 25, 2015

professional service on a vehicle Stellar experience!. I came for a service on my Mazda. Charles, service representative, provided an exceptional service, explaining, and making More

by mazdunia15
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles, service representative, Mark Schankowski, Damon Vasoughi
Jun 04, 2015 -

Suburban Mazda of Farmington Hills responded

We're delighted to hear how great of a service lane experience you had here! We always strive to fully inform our customers on all their car issues to ensure they have a complete understanding of what needs to be fixed. Thank you for your business and we truly look forward to servicing your vehicle again in the future!

May 24, 2015

oil change and tire rotate and a friendly atmostphere the service was a nice and fast i was in and oout in 30 mininutes which is a lot faster than i thought i will be back for my next maintiance and my n More

by pizza guy 1955
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Schankowski, Diane Richmond
Jun 04, 2015 -

Suburban Mazda of Farmington Hills responded

We are very pleased to hear that we fixed your car in a timely manner! We always strive to have our customers in and out as quick as possible, while still providing them with the highest quality of work. We look forward to serving you again!