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Suburban Subaru

Troy, MI

4.7
225 Reviews
Welcome to The Suburban Collection. On behalf of our staff, thank you for visiting our website and giving us an opportunity to serve you online. Our commitment to perfection is exceeded only by our commitment to offer you the highest levels of guest satisfaction. Our professional and well-trained staff is ready to assist you with your automotive needs. The Suburban Collection strives hard to make sure each and every one of our guests feels completely satisfied.
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1821 Maplelawn Rd

Troy, MI

48084

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Showing 225 reviews

August 22, 2025

Very nice staff that’s main goal is to work in favor of everyone coming in that needs a car. I felt listened to and never felt pressure from my salesperson. Great dealership! More

by QueenSubbie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyrah Edwards, Edward Thompson, hunter holcomb, Michael braspenninchx
Aug 25, 2025 -

Suburban Subaru responded

Thank you for the 5-star review. We're glad you never felt pressured at Suburban Subaru of Troy and we look forward to serving you again soon!

August 21, 2025

This was a pretty good experience, my salesman Peter did his best, I don’t know for a fact but I believe he was getting pushback from management. I didn’t expect to just be handed a car but it shouldn’t be More

by Susan165
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Peter Xiong
Aug 22, 2025 -

Suburban Subaru responded

Hi Susan, we are sorry to hear about any frustration but appreciate your patience and understanding. Thank you for choosing Suburban Subaru of Troy and for sharing your review of Peter. We will be sure to pass along your feedback.

August 16, 2025

Nuo was great! I came on the Thursday before a Holiday. Everything was closed on Friday. I worked with my credit union on Saturday and drove my new car home on Mond More

by jmwhudson21
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nuo Gojcaj
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2025 -

Suburban Subaru responded

Congratulations on your new car! We are so glad Nuo and the team made everything happen seamlessly. See you next time at Suburban Subaru of Troy!

August 14, 2025

The layout of the dealership was inviting: several different models were displayed on the showroom floor. The staff were professional and welcoming. Unlike another local dealership I visited, the sa More

by Chris M
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Wagner, Hunter Holcomb
Aug 15, 2025 -

Suburban Subaru responded

Hi Chris, we are grateful for this feedback about our team. It's wonderful to hear that they made you feel so welcome and informed. We also take your comments about insurance to heart and will use them to improve. Thank you for choosing Suburban Subaru of Troy!

August 08, 2025

Great vehicle at a great price! Once we decided we wanted to purchase the vehicle the process was smooth from there! More

by bbressack
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Peter
Aug 08, 2025 -

Suburban Subaru responded

Thank you for choosing Suburban Subaru of Troy! We're so glad the process was smooth and you got a great deal. Enjoy your new vehicle! Safe travels!

August 06, 2025

They are very organized and professional, and everyone works together for a successful experience for the customers. More

by AudreyC103
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Drew Piper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amber Rankin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dustin Ciccarelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Avanzini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2025 -

Suburban Subaru responded

Hi Audrey, we're pleased to hear everyone at Suburban Subaru of Troy made your experience seamless! Thank you for sharing your feedback!

July 27, 2025

The whole office stayed way past closing time on a weeknight for us to complete our purchase :-) More

by zabatm
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rahul
Jul 28, 2025 -

Suburban Subaru responded

We're glad our team worked overtime to ensure you were happy with your purchase. Thank you for awknowledging this and we look forward to serving you again at Suburban Subaru of Troy!

July 26, 2025

The staff made the process easy and quick. They kept me updated while my car was in transit More

by tshumate14
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Peter Xiong
Jul 28, 2025 -

Suburban Subaru responded

Thank you for the 5-star review. We're glad to hear our team kept you well informed at Suburban Subaru of Troy. See you next time!

Jul 29, 2025 -

tshumate14 responded

Yes

Jul 29, 2025 -

Suburban Subaru responded

We look forward to serving you again at Suburban Subaru of Troy!

July 16, 2025

Everyone here is nice and pleasant to work with. They had the car I wanted on hand and helped me complete my purchase on the spot. Low-pressure, easy-going procedure, with nice people - can’t ge More

by man4hire
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tanha Rahul, Mariana Nerva
Jul 17, 2025 -

Suburban Subaru responded

Thank you for choosing Suburban Subaru of Troy and for taking the time to share your feedback. We hope to work with you again down the road!

June 22, 2025

Friendly atmosphere and helpful people! Made my first Subaru experience exciting and easy. My sales person was extremely patient, kind, and helped me find the car I wanted at the price More

by Kburgess74
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Drew Piper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2025 -

Suburban Subaru responded

We're delighted to hear that your first Subaru experience was exciting and seamless at Suburban Subaru of Troy! Our team is always here to help you find the perfect car. Enjoy your new ride, and thanks for choosing us!

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