Sudbay Chrysler Dodge Jeep Ram

I drove about 40mi to the Sudbay Jeep dealership because they had the Grand Cherokee L I was looking for. They confirmed they still had it available and had the Jeep out front to test drive when I arrived. they had the Grand Cherokee L I was looking for. They confirmed they still had it available and had the Jeep out front to test drive when I arrived. From start to finish the staff were great to me very kind and efficient. They made the process of trading my old Jeep and leasing the new Grand Cherokee L hassle free. They were even able to deliver my new Jeep to my home in Quincy and take my old one back with them next business day. I’ve purchased or leased 5 vehicles in my 19 years of driving and this was by far the most enjoyable and easy experience I’ve had at a dealership. More

Great staff, they helped us out with everything we need to get our new Jeep Cherokee, can't say enough about how friendly and awesome they were!! to get our new Jeep Cherokee, can't say enough about how friendly and awesome they were!! More

I was looking a leasing a Jeep Wrangler and was working with Blake. At first Blake was very responsive and had no issues getting info on the Jeep I was looking at. The Jeep itself was in transit and I was with Blake. At first Blake was very responsive and had no issues getting info on the Jeep I was looking at. The Jeep itself was in transit and I was told that the prices of all their Jeep wranglers were $1500 over sticker. They wouldn’t negotiate and don’t take any Chrysler affiliate discounts. I was told this was all due to inventory shortage and the prices were actually going up the next day by $4000 to match other dealers in the area. I had given a deposit to secure the Jeep I wanted while I called around. Well that’s where things got interesting. I talked to a few dealers in the area and one more local to me. None of them were doing $4000 mark ups but they were all pretty firm on sticker price given the shortages. The local dealer said they would do affiliate pricing and so I decided to go with them since it would save me thousands over Sudbury. During my search I had left Blake a few voicemails but never got any call backs. Whenever I called it would go to voicemail. After the Jeep arrived Blake called me to tell me but I told him I was now going elsewhere. I was offered a refund on my deposit but never got one. I called several times over multiple days and even left a voicemail for the service manager Tim. Never heard back from anyone so I opened a dispute with my credit card company. 2 weeks later Sudbury finally refunds me but still nobody has contacted me with a receipt. This dealership is very shady and uses very aggressive sales tactics to get you to buy their vehicles immediately. I would never recommend this dealer to anyone and would gladly recommend anyone else that doesn’t try to pull a fast one on potential customers just to make a sale. Also, I have never experienced such poor communication from any dealer. Awful More

Staff is excellent. My service appointment was on time and the staff was very accommodating. Plus they did a great job on my car! I would definitely recommend having your car serviced there. and the staff was very accommodating. Plus they did a great job on my car! I would definitely recommend having your car serviced there. More

I leased my first car at 60 years old. Brandon walked me I leased my first car at 60 years old. Brandon walked me through the whole process. Highly recommend both the dealership and hope you deal with Brand I leased my first car at 60 years old. Brandon walked me through the whole process. Highly recommend both the dealership and hope you deal with Brandon. It was a no stress transaction and I could not be happier. Thank you Brandon and the whole team More

My wife & I worked with Chad. He is very transparent, helpful. he was accommodating and professional especially in these crazy times. Very responsive. Great communication. helpful. he was accommodating and professional especially in these crazy times. Very responsive. Great communication. More

I bought a Jeep Wrangler Sport S Unlimited from Sudbay Jeep. I had done my homework and found the exact model that I wanted on Jeep.com. I contacted Sudbay by email and was connected with Ryan. Ryan wa Jeep. I had done my homework and found the exact model that I wanted on Jeep.com. I contacted Sudbay by email and was connected with Ryan. Ryan was extremely professional and trustworthy….something that I was not expecting. I asked for their lowest price and he gave it to me along with all fees. There were no games or unexpected add-ons. When I met Ryan to pick up the vehicle, he was a perfect gentleman and carefully explained the purchasing process and gave me a detailed tour of the Jeep that I was in the process of buying. The Business Manager, Joey was top notch, respectful, and also honest. No BS, which I really appreciate. Needless to say, I was very happy with dealings with Sudbay and would recommend them to anyone. I will definitely look to buy my future cars through Sudbay. Excellent, honest service!! More

Only place I will trust to work on my car I can't thank Gordon enough, He listened to me and got my car back on the road. (very pleasant to talk with may I ad) I made the mistake of bringing I can't thank Gordon enough, He listened to me and got my car back on the road. (very pleasant to talk with may I ad) I made the mistake of bringing my car to a different dealer for a noise. They brushed me off saying no noise was heard, Gordon however heard the noise, We pinpointed it down to the driveshaft. The drive shaft was on back order however, but he went above and beyond to find one and go pick it up. I want to thank Gordon and the Men who worked on my car. ps. don't let my screen name fool you, That was for the review I left for the other place. More

The Finest Kind I had an absolutely A+ experience and an A+ salesman, Mr. Fred DeLeo...and ultimately my A+ JEEP PATRIOT! I would definitely recommend Sudbay as an I had an absolutely A+ experience and an A+ salesman, Mr. Fred DeLeo...and ultimately my A+ JEEP PATRIOT! I would definitely recommend Sudbay as an overall A+ experience! More

Saved Hundreds of Dollars My wife and I walked out of another dealership after 45 minutes of pointless negotiations. We went to Sudbay and met Scott Waniak. Within 15 minutes My wife and I walked out of another dealership after 45 minutes of pointless negotiations. We went to Sudbay and met Scott Waniak. Within 15 minutes of talking with Scott, we got an excellent price. No hassles no fighting. We saved hundreds of dollars on the Jeep compared to the other dealer. Tim did the paper work - no hidden fees. Docs fee were half what others were charging. Kevin did the delivery. Great people - we saved hundreds of dollars. We highly recommend anyone visit them if you want to be treated right. More