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Sullivan Honda - Service Center

Torrington, CT

4.7
64 Reviews

64 Reviews of Sullivan Honda - Service Center

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November 15, 2023

My last service was an oil change, and it went smoothly, I waited whole it was being done and was less than a hour. I just wish that the dealership could do repairs/service on my Mazda that I purchased from More

by Dawn G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marissa Greenwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 14, 2023

Every experience that I have had with Sullivan over the past 5 years or so has been pleasant and satisfying. This includes the purchase of two cars as well as vehicle maintenance. More

by Cassrpc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marissa Greenwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 25, 2023

Got service quickly when needed it. Friendly and informative.Comfortable waiting area.Good estimation of edit time More

by Boneill565
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marissa Greenwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 10, 2023

Very satisfied with follow up service on my new Honda Passport at Sullivan Honda. Once ordered part arrived, Marisa called to schedule my appointment. More

by Rbeliveau
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marissa Greenwood
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nelson Waters
4.0
This rating includes all reviews, with more weight given to recent reviews.
September 29, 2023

Marissa and Laura are so helpful, very knowledgeable and always so pleasant to work with and explain options for needed services. More

by Peace
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marissa Greenwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laura Gambino
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 25, 2023

We have always found the staff courteous, knowledgable, helpful and kind. They deserve a box of top quality chocolates. More

by owenjocelyne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marissa Greenwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 11, 2023

Work is always completed on a timely manner. If there is a problem, staff come to you to explain the issue and already have an estimated cost. More

by sk0kan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marissa Greenwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nelson Waters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laura Gambino
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 07, 2023

Hats off to Nelson. Stood by his word and car runs great. Much appreciated and I would highly recommend him. More

by Teamrousseauhomes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nelson Waters
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 28, 2023

Some what nice. Some people are approachable Some are not that nice. They will just pass by you without saying hi or hello to customers. More

by Ridgeline
Recommend Dealer
Yes
Employees Worked With
Dave Todor
4.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Kulla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marissa Greenwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nelson Waters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laura Gambino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Some sales people are not nice.
August 23, 2023

Excellent customer service. Great at setting appts and completing the job. Would recommend to others. More

by mfusco@snet.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Gambino
5.0
This rating includes all reviews, with more weight given to recent reviews.
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