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Sullivan Honda - Service Center

Torrington, CT

4.7
67 Reviews

67 Reviews of Sullivan Honda - Service Center

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February 16, 2023

Customers are treated with high regards. Always a friendly atmosphere, was even greeted by my salesman David. More

by Ed U
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marissa Greenwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nelson Waters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laura Gambino
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 27, 2023

Service was provided in a fast and timely manner. I waited at the dealership until my car was ready. The dealership was clean and was an overall friendly environment. More

by Yasheerag
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marissa Greenwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 22, 2023

These girls are the best. ...no offense , Nelson! I know I am always in good hands when I take my car to them....even like to bring my Chevy here. More

by DH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marissa Greenwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laura Gambino
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 18, 2023

Always excellent vehicle and customer service. Appointments very easy to make. Service done quickly and efficiently. More

by gerald.e.mattson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marissa Greenwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nelson Waters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laura Gambino
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 14, 2023

Listens to concerns, gives veteran discount, quick service, thorough investigation of unusual auto problems. Happy with repairs. More

by mace414taylor@icloud.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Todor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Paolino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marissa Greenwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nelson Waters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laura Gambino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Other nice guy in parts
January 13, 2023

Work was done in a timely manner, staff was professional and I was pleased that car was checked out. Thank you More

by Carol
Service Time
Recommend Dealer
Yes
Employees Worked With
Dave Todor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marissa Greenwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nelson Waters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laura Gambino
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 05, 2023

Always great dealing with Sullivan Honda. we have purchased 5 vehicles from them and the service department always works with when and if there is a problem. we have NEVER had any issues with More

by Buddy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marissa Greenwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nelson Waters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laura Gambino
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 22, 2022

Had my Honda serviced at Sullivan Honda the other day. The waiting area is very comfortable, with access to wifi. I was able to work while I was there. Service was completed quickly and a detailed expl More

by Grasso
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marissa Greenwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 19, 2022

Recent service went well with conscientious folks handling our service and the paperwork. Recommend highly. More

by rkcasciani
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marissa Greenwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Technician that worked on our car--5 stars.
July 30, 2022

The most unprofessional rude service experience I have ever experienced in a dealership. I will take my car elsewhere to be serviced. I will never do business with Sullivan Honda ever again. More

by calzejdf
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Marissa Greenwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nelson Waters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laura Gambino
1.0
This rating includes all reviews, with more weight given to recent reviews.
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