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Summit Automotive Chrysler Dodge Jeep RAM - Service Center

Fond Du Lac, WI

4.7
530 Reviews
Call Service Center (920) 921-0850

530 Reviews of Summit Automotive Chrysler Dodge Jeep RAM - Service Center

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December 13, 2023

Easy in - easy out Nice waiting area Work done in a timely manner as advertised More

by dgiebel1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Geoff Kuitert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Richardson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 13, 2023 -

Summit Automotive Chrysler Dodge Jeep Ram responded

Thank you for this outstanding review of our service team! We truly appreciate you trusting us with your vehicle and we hope you'll visit us again for any of your vehicle needs. Please don't hesitate to reach out if there is anything we can be doing to better assist you!

Helpful
December 07, 2023

Provide good service, even though parts from dodge seem defective. Needed radio installed 2 times and update. Still have some of same issue. Not dealers problem More

by tlpollard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Geoff Kuitert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 11, 2023 -

Summit Automotive Chrysler Dodge Jeep Ram responded

Thank you for the excellent rating of Geoff and our team. We sincerely apologize that this has not solved the problem and please know we are here to work on your behalf. Please don't hesitate to reach out if there is anything we might do to further assist you!

Helpful
December 04, 2023

Great Job on my Jeep Trailer install. , and was done 2 hours earlier then expected. More

by David D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Richardson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 05, 2023 -

Summit Automotive Chrysler Dodge Jeep Ram responded

Thank you for this excellent review, David! Matt and our service team work hard to exceed our guests' expectations and it sounds like they got you all set up to rock and roll. Thank you again for trusting our team and we hope you'll come see us again for any of your vehicle needs!

Helpful
November 21, 2023

T Summit Automotive Chrysler Dodge Jeep Ram is the Best for cars in Fond du Lac More

by rawson21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Berg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joel Zerbel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lori Heisler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Knueppel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Geoff Kuitert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Weinberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Zepeda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brad Wasieleski
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Nov 21, 2023 -

Summit Automotive Chrysler Dodge Jeep Ram responded

Thank you for a 5 star review! We look forward to helping you in the future.

Helpful
November 14, 2023

SUMMIT IS A VERY VERY GOOD PLACE TO WORK WITH. THE STAFF etc ARE GOOD HELP AND DO A FINE JOB More

by Ray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Berg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lori Heisler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jace Braun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Richardson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 14, 2023 -

Summit Automotive Chrysler Dodge Jeep Ram responded

Thank you for this truly exceptional review, Ray! It is our pleasure to assist you with your vehicle and we thank you for your very kind rating. Please give us a call for any of your vehicle needs!

Helpful
November 13, 2023

Quick and efficient conscientious service. They provided accurate information and estimates. They were polite and pleasant to work with. More

by dadecker
Recommend Dealer
Yes
Employees Worked With
Geoff Kuitert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Zepeda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Richardson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 13, 2023 -

Summit Automotive Chrysler Dodge Jeep Ram responded

Thank you for this fantastic review of Geoff, Jesse, Matt, and our service team! They work hard with our technicians to get it right for every customer, every time! Please keep us in mind for any of your future vehicle needs.

Helpful
November 10, 2023

Everything was performed and completed as we were told and as expected! We are happy with the service. More

by jlrameker
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jace Braun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 10, 2023 -

Summit Automotive Chrysler Dodge Jeep Ram responded

Thank you for your excellent review of Jace and our team! They work hard to give their best to each guest, every time and we appreciate you recognizing their hard work. Please come see us again for any of your vehicle needs!

Helpful
November 10, 2023

Very friendly and knows what a customer needs to get their vehicle taken care of. More

by dak_5691
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Geoff Kuitert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 13, 2023 -

Summit Automotive Chrysler Dodge Jeep Ram responded

Thank you for this fantastic review of Geoff and our service team! They are truly the experts when it comes to vehicle maintenance and we're proud to have their expertise. Please come see us again for any of your vehicle needs!

Nov 13, 2023 -

dak_5691 responded

Wouldn’t take my vehicle anywhere else Geoff is always willing to help with your vehicle needs.

Helpful
October 27, 2023

The service was excellent. Identified an issue with my Jeep and prioritized the repair so I could have my car back the next day. Provided a very nice loaner for me to use until More

by mcyurick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Geoff Kuitert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jace Braun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 27, 2023 -

Summit Automotive Chrysler Dodge Jeep Ram responded

Thank you for your excellent review of our team and for trusting us with your vehicle repairs! We appreciate earning your business and hope you'll reach out if you need anything in the future!

Helpful
October 23, 2023

Purchased new tires, installed fine, delivered new tires with grease and blue substance that was there from the factory on these new tires for me to drive home and clean off myself, very disappointed in thi More

by pat.broeske
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jesse Zepeda
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 24, 2023 -

Summit Automotive Chrysler Dodge Jeep Ram responded

Pat, Thank you for visiting our service team and purchasing your new tires with us. We apologize for the inconvenience of having the grease and protectant on your tires. You brought this to our team’s attention at the dealership and we had our detail team degrease and wash your tires prior to your departure, but perhaps we did not do as good a job as possible. We’d like to connect with you to make this right and improve in the future. Please give our Service Director Jennifer Preston a call at (920) 921-0850 at your convenience.

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