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Summit Subaru El Cajon
El Cajon, CA
862 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Helpful March 20, 2024
Advisor was very friendly and dealership kept me updated throughout the entire service and loaned me a car knowing ahead of time my vehicle would not be finished until the end of the day. throughout the entire service and loaned me a car knowing ahead of time my vehicle would not be finished until the end of the day. More
by jacobpmedina
Employees Worked With
Sam
March 13, 2024
I have taken my car for years to El Cajon Subaru and have always had excellent service. Now under the name Summit Subaru, I took my car in again and still found the people and the service to be friendly and always had excellent service. Now under the name Summit Subaru, I took my car in again and still found the people and the service to be friendly and efficient. More
by Sue
Employees Worked With
Monica Flores
October 12, 2023
Salespeople (2) did not have full knowledge of the hybrid, did not back up each other, attempted to trick & manipulate price promises & negotiations. Acted petty and condescending toward me. I have b hybrid, did not back up each other, attempted to trick & manipulate price promises & negotiations. Acted petty and condescending toward me. I have bought 6 cars during my lifetime. New, used, personal and through dealerships. Never have I received such shoddy treatment. I always viewed the stereotype of sleazy car salespeople as wrong but ElCajon salespeople & manager definitely are sleazy. More
by Cindy
Employees Worked With
I didn't get the mangers name
September 19, 2023
We bought a car in May of 2023 and 4 months later we are still waiting for them to complete the transaction and send our title documents. We call, leave a message and no one has called us back for months. H still waiting for them to complete the transaction and send our title documents. We call, leave a message and no one has called us back for months. Help! This is ridiculous! More
by dmith
Employees Worked With
Manager Travis and title clerk Minerva
July 08, 2023
The service was outstanding, from the start the attendees listened to my concerns. He informed me to bring in my car early. That it me be a quick fix. That it was. attendees listened to my concerns. He informed me to bring in my car early. That it me be a quick fix. That it was. More
by Federico Lucero
Employees Worked With
Adam Verduzco
June 07, 2023
It is easy to book an appointment online. Our advisor Sam was awesome. Our wait time was reasonable and our overall service experience was excellent! Our advisor Sam was awesome. Our wait time was reasonable and our overall service experience was excellent! More
by Morgan
Employees Worked With
Sam A.
June 06, 2023
The folks at El Cajon Subaru have worked on my car twice now while I've been visiting the San Diego area on different occasions. Both times, I have been extremely pleased with the professionalism and knowle now while I've been visiting the San Diego area on different occasions. Both times, I have been extremely pleased with the professionalism and knowledge of all the employees who I've come in contact with. I left El Cajon Surbaru feeling that my car would be safe to drive back to my home in Oregon. I love my Subaru, and I love El Cajon Subaru. More
by JoJo
Employees Worked With
Aden ?
June 05, 2023
Outstanding service department- we came from Yuma for service our advisor set us up with a loaner vehicle and kept us advised as to when work would be complete. We’ll continue having Subaru of El Cajon. service our advisor set us up with a loaner vehicle and kept us advised as to when work would be complete. We’ll continue having Subaru of El Cajon. More
by alsbahr
Employees Worked With
Adan and Monica
