Sunnyside Acura

Insulting and barely even payed attention to me I was contacted by a sales person interested in purchasing my vehicle from me for their used inventory. When I arrived I was given an offer $5,000 und I was contacted by a sales person interested in purchasing my vehicle from me for their used inventory. When I arrived I was given an offer $5,000 under Edmunds & Blue Book trade-in value on my vehicle. The sales person couldn't remember a single thing I told them not even 2 minutes ago and began to insult me about my vehicle being too rare to be worth much. They called me wanting to buy my car, I didn't go to them, yet when I arrive that is the welcome I get. Lowball offers, jacked up pricing on their vehicles and horrible customer service. Mind you this was a vehicle that was professionally reconditioned twice a year and with only 14k miles on it in 5 years. All service records and clean title with one owner. Perhaps if your sales person took two seconds to actually look at my car rather than try to low ball me from the start, we might have come to an agreement. I ended up trading my car to another dealership who was happy to give me full trade-in value without any trouble. More

Service visit Had some issues with my service visit but they were corrected professionally. You can mess up, but if you make good on it, you've got a customer for l Had some issues with my service visit but they were corrected professionally. You can mess up, but if you make good on it, you've got a customer for life More

Once again they were fantastic I just purchased my third Acura from Sunnyside Acura and they were fantastic again. Very easy to work with, professional, friendly and very caring ab I just purchased my third Acura from Sunnyside Acura and they were fantastic again. Very easy to work with, professional, friendly and very caring about their customers. Jimmy Biddle, Mike Blatus and Franklin Emerson are a pleasure to work with and purchase a car from. More

Trustworthy, respectful, not pushy I've been leasing vehicles from Sunnyside for the past 7 years now and the past year I have been lucky to work with Jimmy B. Everyone on the sales flo I've been leasing vehicles from Sunnyside for the past 7 years now and the past year I have been lucky to work with Jimmy B. Everyone on the sales floor is actually a good team to go in visit when looking for a vehicle. Being in sales myself I am not an easy customer to deal with because I will make sure I get the best deal possible but also make sure to keep in mind respecting the sales person's side as well. There's not a time where I have felt pressured to do anything at all. I've trusted Jimmy even sending my wife in without me because he made us both feel comfortable whenever we came in. I brought the challenge of trying to beat our perspective of replacing our 2016 RDX w a Honda w the 3rd row... He did his research comparing the two and there was no way after all he worked and provided us with the needed information to make a better decision. Whenever I run into someone who ask about both our cars (2016 MDX and TLX) I make sure to send them his way. We then worked with Idy thigh all the financing which he made easy for us and made sure he walked us through the whole process from start to finish. More

A comfortable buying experience Jimmy Biddle is a terrific salesperson -- in fact, I hesitate to call him a salesperson because of the negative connotation associated with car sales Jimmy Biddle is a terrific salesperson -- in fact, I hesitate to call him a salesperson because of the negative connotation associated with car salesmen. Jimmy was more of a customer advocate. The overall experience with Jimmy was great. He was very good at explaining the buying options without making me feel he was pressuring me into something I was not interested in. He was generous with his time when it came to the test drive, explaining the features of the Acura MDX, and the negotiating process. He was also personable throughout the entire process. I would absolutely recommend both the dealership and Jimmy to anyone interested in buying an Acura. If you're looking for a fair, knowledgeable and friendly car salesman, Jimmy is your guy. My only recommendation to the dealership would be, let folks like Jimmy be more empowered and engaged with price setting, negotiation, and deal finalization. Sean Brennan More

Best experience of all auto dealers I have been to I have purchased 6 vechicals from SunnySide, one used car, a certified pre-owned TL and multiple new Acuras, no matter what I was looking at I was alw I have purchased 6 vechicals from SunnySide, one used car, a certified pre-owned TL and multiple new Acuras, no matter what I was looking at I was always treated with respect and not being pushed into a car, they take time and listen to what you have to say. I have purchased many cars from other dealerships and I have not seen this tier of service anywhere else. Even now with my most recent Acura TL with almost 94k miles on it, they still treat you like the day I bought it. Many of dealerships don't care about you after the sale and I feel this is where Sunny Side really soars above the rest! Same goes for their service department, they have always treated me with respect and always explain the work to be done to the car and is very open, honestly before SunnySide I always brought my cars to a local shop but after experiencing the quality service from the dealership I won't be bringing my car back to anyone else, not to mention the labor rates / service costs are actually less than my local shop. I have had the opportunity to meet the executive team at SunnySide, they are out on the floor talking with customers and following up on their work done to cars. More

Ease of Transaction From start to finish, Ryan Carl made our visit to Sunnyside Acura a most pleasurable one. Most noted was the no pressure, low key approach to the even From start to finish, Ryan Carl made our visit to Sunnyside Acura a most pleasurable one. Most noted was the no pressure, low key approach to the eventual sale of what is now, our new pre owned BMW 5 Series. With a recommendation to anyone who may be in the market for a new or used vehicle, I would definitely stop and see Ryan at Sunnyside. More

Very professional, helpful and nice Jimmy was very nice and helpful. His manager and him gave us a good deal on our Acura MDX 2016. We definitely would recommend them to our friends and Jimmy was very nice and helpful. His manager and him gave us a good deal on our Acura MDX 2016. We definitely would recommend them to our friends and family... More

Those hacks will never service My vehicle again!!!!! I paid over $ 1,000.00 to have e couple of accessories installed. What a mistake! I dropped My MDX around 2:00 PM and planned to pick it up the next d I paid over $ 1,000.00 to have e couple of accessories installed. What a mistake! I dropped My MDX around 2:00 PM and planned to pick it up the next day. About 4:30 I received a call that it was done. I was a little surprised it was done so quickly. The next day when I picked it up I noticed dirty paw prints on the dash panel. No attempt was made to clean it. Also the start button has gouge mark around it where it was pried out of its mounting hole. Fog lights were installed. I didnt notice till later the inner fender was loose because one of the plastic snap rivet had been broken and not replaced. This to Me looked like the work of a lot boy not that of a trained Tech More

Great experience from beginning to end. I had a great experience purchasing my Acura RDX. I dealt with Mike Keane and he was a straight up, professional and very efficient. I would highly I had a great experience purchasing my Acura RDX. I dealt with Mike Keane and he was a straight up, professional and very efficient. I would highly recommend Mike and Sunnyside. As far as I'm concerned there is no other Acura dealership in the North East. More