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Sunrise Chevrolet - Service Center
Glendale Heights, IL
252 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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252 Reviews of Sunrise Chevrolet - Service Center
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February 18, 2015
excellent Great people that always are willing to help or explain anything. They always have me in and out if I need to be in service. Craig sold me my car and Great people that always are willing to help or explain anything. They always have me in and out if I need to be in service. Craig sold me my car and for the past 3 years if I needed anything he was always there to help me.. Overall great customer service. More
by rara88ch
Helpful December 10, 2014
Jayson Roque Jayson his very kind and helpful. He has a answer to all your questions. He help me get my car fixed. Anyone that wants to buy a car Jayson his the pe Jayson his very kind and helpful. He has a answer to all your questions. He help me get my car fixed. Anyone that wants to buy a car Jayson his the perfect guy!!!!!! (: More
by andrea95
Employees Worked With
Jayson Roque
May 16, 2014
Worst Dealer Ever This is by far the worst dealer ever. I just bought a car in February of this year 2014, if I bought a NEW car it's for a reason to not have any probl This is by far the worst dealer ever. I just bought a car in February of this year 2014, if I bought a NEW car it's for a reason to not have any problems with it. The next day after I got it I felt something wrong with the car. I took it back to the dealer to get it checked and they said everything was fine. They also had really bad customer service at the service department. I arrived and instead of asking me what I needed help with one of the service guys told me to take a seat and left me waiting for more than 10 minutes when their were no customers waiting until I got up and asked another service guy if I had to sign up somewhere that's when they began to help me. Three weeks after that the car kept shaking I took it to a different dealer and they were A LOT better than this dealer. They were actually shocked that the dealer told me that their was nothing wrong with the car when in reality their is. It's been 3 months since I bought the car and I have been to dealer more than 6 times to get my car checked. By far this is the worst dealer ever definitely won't be going back and the people that work in the sales floor very rude and disrespectful calling me names when making the deal for the car. Who does that when they are trying to sell a car! More
by vcorrea
April 01, 2014
just like visiting old friends It is hard to believe that a company providing the services that Sunrise Chevy provides would be so friendly. The Salesman (Primo) who originally sol It is hard to believe that a company providing the services that Sunrise Chevy provides would be so friendly. The Salesman (Primo) who originally sold me my Equinox two years ago still calls me by name whenever I see him. The Service Crew I have dealt with so far, Eric and Kory are like old friends when I am in for my regular service. They treat me with respect, are friendly and really can't do enough for you. I have never encountered anyone at Sunrise in a "bad mood" and have witnessed some pretty irritating customers while I was there. They were handled exactly the way they should have been handled. My service calls are always taken care of quicker that the estimated time given to me and I have never felt that I was overcharged or "scammed". I can't say enough good things about the people I have had dealings with. Bridget is excellent when it comes to reminders and setting up my appointments. I have recommended Sunrise to several friends and know several other people who feel the same as I do about the employees at Sunrise Chevrolet. They all deserve a pat on the back for their excellent attitudes, friendliness and customer service. More
by qiepama
March 25, 2014
The entire service writer staff is very friendly and knowledgeable, They went to extra lengths to take care of the issue with the car, as well as fix l/ replace a broken side mirror and it looks perfec knowledgeable, They went to extra lengths to take care of the issue with the car, as well as fix l/ replace a broken side mirror and it looks perfect. Their "can do" attitude always gives one a sense of security when bringing in the car for service, They always go above and beyond to get the job done as quickly and completely as possible. It's a great dealership to work with and the confidence they inspire will lead us to buy our next car here, I highly recommend this dealership !!! More
by Super1821
Employees Worked With
Dave Straus
May 23, 2013
I took in my car for service and the salesman jose manual set up the appointment and then later explained everything to me making the appointment run smoothly. I will definitely be bringing my car in again w set up the appointment and then later explained everything to me making the appointment run smoothly. I will definitely be bringing my car in again whenever I need service! More
by pattyh79
Employees Worked With
Manual Hernandez
March 29, 2013
I came in to do service and everything went smoothly. My salesman Manuel set up the appointment and the visit was pleasant. I will recommend you guys to others. Thank you! salesman Manuel set up the appointment and the visit was pleasant. I will recommend you guys to others. Thank you! More
by Snazzy
Employees Worked With
Manuel Hernandez
March 28, 2013
Well recently i had gone to dealer for service on car and as always i was treated well and kept up to date with the progress on my car. I always feel like i am part of the Chevy family when i am at the deale as always i was treated well and kept up to date with the progress on my car. I always feel like i am part of the Chevy family when i am at the dealer. In addition i have been in constant contact with my sales rep as i have 2013 Malibu eco that doesn't really fit my needs and would like to go back to Impala, My sales rep has advised that he will work hard to get me the car i want. My sales rep has always gone above and beyond to help me and I always leave the dealer satisfied and I have recommended the dealer and my sales rep to several people and a few have bought cars from them and there are more to come. I have been buying cares since 2003 and if i buy new car it will be my 5th car and everyone at the dealership knows who I am and always makes a point to say hi when i am there. There is no doubt on why this is a popular dealership as they are friendly work hard and ensure that all their customers are happy. Anytime i buy a car or have service done I always get a follow up call/e mail to see how my service was or how I like the vehicle so far. This dealership is truly the best and I will continue to bring all my business there and will go no where else. More
by MichaelHutter79
Employees Worked With
Sean Donato is salesman/Dave Straus and Corey is Service Tech, Sean Donato
January 05, 2013
I had a service check-up today for 5,000 miles, which was easily scheduled and confirmed by both e-mail and VM. It was also prompted by both a reminder call and a mailer to my home which included a $10 coup easily scheduled and confirmed by both e-mail and VM. It was also prompted by both a reminder call and a mailer to my home which included a $10 coupon good towards today's oil change. The person who took my appt. (Brian), the person who checked me in and assisted me (Michael) and Sean (the salesperson from whom I purchased the vehicle) were all EXTREMELY helpful, friendly and professional. I was early for my appt but was promptly taken care of, the waiting area is comfortable, provides free beverages and snacks along with magazines and other ways to break up the wait time. I rec'd my vehicle back promptly, my engine question was answered and Michael attempted to assist me with a car mat issue. I was thoroughly satisfied and also rec'd a car wash as well. More
by bmurray123
Employees Worked With
Michael in Service and Sean in Sales, Sean Donato
January 20, 2012
I originly brought my car here for service/repair and the customer service was great! Very warm and friendly staff. The people seemed knowledgeable and willing to explain anything I had questions on. When I customer service was great! Very warm and friendly staff. The people seemed knowledgeable and willing to explain anything I had questions on. When I went to the show department just to kill time I was approached immediately by one of there staff who showed me some of his favorite top of the line vehicles. Im sure I'll be back whether it's for service or a new car in the future! More
by Dpesparza
Employees Worked With
Bert Esparza
