Sunrise Toyota

Good staff, patient with replying to your questions. Marcos Fajardo, salesman, and his brother helped me do test drives on different cars that fit my needs. Marcos answered many of my questions patientl Marcos Fajardo, salesman, and his brother helped me do test drives on different cars that fit my needs. Marcos answered many of my questions patiently. He was very friendly and pro. Competitive price compared to other dealerships with reasonable fees/charges. Good location where you can easily have a relaxed test drive in the neighborhood or highway. I couldn't find such a location in many other leaderships in Long Island or NYC. I definitely suggest confirming the APR interest rate at the beginning in case you wanna finance there. More

Everyone at Sunrise Toyota was friendly and courteous. Will Diaz was excellent in customer service and went above and beyond to find the right vehicle for me. One of the managers Anthony Cruz courteous. Will Diaz was excellent in customer service and went above and beyond to find the right vehicle for me. One of the managers Anthony Cruz addressed all my concerns and made sure I was taken care of and happy. The whole team Will Diaz, Anthony Cruz, Brian Weinstein, and Ben Zimmet worked together allowing me to feel comfortable with my purchase. I am a happy Rav4 Owner and would highly recommend Sunrise Toyota. More

The people at Sunrise Toyota are fantastic! Right from the beginning the sales manager (BruceRabin), the sales consultant (Kevin Bolzano) provided me with all of the vehicle information, price and service the beginning the sales manager (BruceRabin), the sales consultant (Kevin Bolzano) provided me with all of the vehicle information, price and service information that anyone could ask for. There was no “hard sell” used at all.After I had decided to purchase,I told them that my time was short, they rushed the process as quickly as possible. I came back a few times after I purchased the car because I couldn’t figure out some of the electronic display, Kevin came in ON HIS DAY OFF to help me! He also called over another sales consultant (Justin Lavery) to help me connect my phone texting system to the car’s system. Justin, after spending a good 15 minutes “playing” with my phone and the car, was successful in linking them together. Michael Coltellino, a sales consultant, helped with the paperwork to make sure that everything from the title transfer, insurance transfer and the financing went as smoothly as anyone could want. I know from experience (my last car was also a Toyota that I had purchased there) that the service department is first rate. I highly recommend this dealership and all of the staff that I have mentioned. I have no doubt that the rest of the staff are just as good as the people that I have dealt with. More

I was looking for a new car and as soon as I met Tommy he helped me find the car of my dreams , he made sure he did whatever to make sure I left happy and with the car of my dreams ! He was so kind and Deter helped me find the car of my dreams , he made sure he did whatever to make sure I left happy and with the car of my dreams ! He was so kind and Determined to help me find the right car ! Tommy made the whole buying a car experience headache free and easy as possible ! If you need a car go to Toyota and ask for Tommy !! More

We love Toyota! We went to Sunrise Oakdale to least a RAV4. Last year I helped my son buy a 2018 RAV4, with the help of Garson Vargas. He helped us so much. He always has a smile on his face. So when I c RAV4. Last year I helped my son buy a 2018 RAV4, with the help of Garson Vargas. He helped us so much. He always has a smile on his face. So when I called Sunrise, I asked for the sales department. I couldn’t remember his name. The lady was able to find him. We are very happy with our new lease. Thanks to Gerson. He has such a personality, and he must walk miles in that place. Thank you Toyota. More

Marcos a nice person to deal with, knows the toyota lineup, very helpful no.pressure I highly recommend Marcos at sunrise toyota lineup, very helpful no.pressure I highly recommend Marcos at sunrise toyota More

BUYER BEWARE of this dealership and this manager (however some folks there were kind and welcoming). I came in looking to lease a car Base Model Prius Prime Le that I called and looked on their website befor some folks there were kind and welcoming). I came in looking to lease a car Base Model Prius Prime Le that I called and looked on their website beforehand to confirm they had the one in stock and that the MSRP matched. I initially came for the Toyota Regional offer listed on the Toyota website at $129 a month, $2,999 down, and when discussing pricing with the sales rep Sandra Reyes she tells me I had to pay an additional $6,000 on top of that for taxes, title, reg, plates, and other fees. I was then informed that the car had also been swapped out for leather seats making it an additional $3,000, in which I had to pay in full in order to lease. Come to find out they had another Le same spec car with fabric seats were also swapped out for leather. No where on the site or over the phone specified this charge or change to the car which I would shrug off if it were maybe $300 for some floor mats that they forgot to specify but for totally different seats for an extra $3,000???? So I asked to speak to a manager, and a man named Dennis Montgomery showed up. I simply asked to know if the seats could be swapped back, and why this was never specified on the website or over the phone. He tells me "it is what it is" they just changed them, and that they already threw out the original cloth seats so they couldn't put them back. After talking and going back and forth he then proceeds to use foul and offensive language, cursing and telling me to get out and leave. It seems like this place is using very deceptive tactics to try to squeeze as much money as possible from their customers. I did the math and the total lease deal for 3 years for 10k miles comes out to well over $17,000 at the end of lease term for a Prius Prime Le even with incentives. I never experienced this at any dealership at all especially with a manager like that. So I just wanted to inform everyone about this and to do some research on the car you are planning on getting to make sure you don't get squeezed for all your money. More

Brice and Orlando are the best! 2nd recent purchase at this dealer and am very happy to give them my business. this dealer and am very happy to give them my business. More

Went to check out some new cars the first dealer was unresponsive and I remembered this Toyota place that I had gone to wants to get a part for my car and decided to go there and look for a car they had unresponsive and I remembered this Toyota place that I had gone to wants to get a part for my car and decided to go there and look for a car they had a Big selection of cars to choose from we ran about three cars looking at them and Robert Parnagian came right outside and was very informative about every car very thorough on the way he Spoke with exceptionally helpful very assertive but not pushy I knew everything about each car felt very comfortable buying my car from him and would definitely recommend him to anybody that would wish to buy a car and felt like I was talking to my uncle and he was helping me out to buy a car More

The sales people were awesome. Wilfredo Diaz was beyond amazing, friendly and very helpful. I was very picky about what I wanted and he ran around the dealership and showed me like 10 different cars u til amazing, friendly and very helpful. I was very picky about what I wanted and he ran around the dealership and showed me like 10 different cars u til I finally found the one that was perfect for me. I don't recommend this place (i will explain why in a sec) but if you do decide to go there, ask for wilfredo (he's really great). The reason I don't recommend this place is bcuz of the finance department. Especially Anthony. The guy tricked/scamed me for over 7000. He talked about alot of things which included a whole bunch of fees, warranties, protections and a whole bunch of other crap that I still don't understand. At no point did he ask me if I wanted to purchase any of this and decided for me. Then he gave me like 20 papers to sign only with the bottom showing to pressure me into not reading the information on the forms. I feel cheated and scared cuz I trusted them because it was my first ever purchase. And then I had to go back twice to track him down and try and delete all the bulletin charges and I was able to cancel only some. I don't recommend to buy your car here but if u do, be extremely careful when your signing documents and ask to see everything while u r at the office with the guy. More