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Sunset Chevrolet

Sumner, WA

4.4
1,541 Reviews

910 Traffic Avenue

Sumner, WA

98390

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Showing 1,541 reviews

April 09, 2026

I used to love this dealership but not o much anymore. Buying a vehicle there is probably a good choice but the service department.... not so much. I have two GM products and both of those I took to Sunse More

by herbschaff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
service manager, Christina
Apr 14, 2026 -

Sunset Chevrolet responded

Thank you for sharing your experience with us. We appreciate your feedback and understand your concerns regarding the service department at Sunset Chevrolet. It seems like we fell short of your expectations, especially when it comes to resolving the issues you faced with your GM products. Our team strives to improve our service and would like to invite you to contact us directly to discuss your concerns further. We assure you that your comments are the exception, not the rule. Sunset Chevrolet services approximately 100 vehicles every day and we maintain one of the highest “Service Retention” and “CSI” rankings in the United States. Your satisfaction is important, and we will do all we can to regain your trust in the future. Sincerely, The Sunset Chevrolet Team wecare@sunsetautofamily.com

February 19, 2026

It’s why I’ve remained with Sunset Chevrolet all this time and continue to remain! More

by Kelly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DAS Reputation Management
Feb 19, 2026 -

Sunset Chevrolet responded

Thank you for your wonderful review, Kelly! We truly appreciate your loyalty to Sunset Chevrolet and are thrilled to hear that you continue to choose us. We look forward to serving you for many more years to come! Sincerely, The Sunset Chevrolet Team wecare@sunsetautofamily.com

January 15, 2026

Great experience at sunset Chevrolet I would highly recommend this for anybody looking to purchase a new vehicle. Andrew was our sales person and he did an excellent job. My wife and I really appreciat More

by alexandelion
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew, DAS Reputation Management
Jan 15, 2026 -

Sunset Chevrolet responded

Thank you for your wonderful feedback, Alex! We’re delighted to hear that you and your wife had a great experience at Sunset Chevrolet and that Andrew provided you with excellent service. Our team strives to create a no-pressure environment for our customers, and it's fantastic to know you felt that during your visit. We truly appreciate your recommendation and look forward to seeing you again for your next vehicle purchase! Sincerely, The Sunset Chevrolet Team wecare@sunsetautofamily.com

December 16, 2025

Excellent sevice, fast and friendly. Great people that work there! My time is valuable and they took care of me. More

by Lapmnguyen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Craig and Lesa are the best!, DAS Reputation Management
Dec 16, 2025 -

Sunset Chevrolet responded

Thank you for your fantastic review! We're thrilled to hear you had an excellent experience with us at Sunset Chevrolet. Our team is dedicated to providing fast and friendly service, and we're glad we could take care of you. Your kind words are appreciated, and we look forward to seeing you again soon! Sincerely, The Sunset Chevrolet Team wecare@sunsetautofamily.com

October 29, 2025

.Great service plus recall work on software issues. Shuttle service was great. All work done in 1 day. Can’t beat free oil changes. More

by jjjsmsgt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DAS Reputation Management
Oct 29, 2025 -

Sunset Chevrolet responded

Thank you for your wonderful review! We're delighted to hear that you had a great experience with the service at Sunset Chevrolet, especially with the recall work and our shuttle service. It's fantastic to know you appreciate our complimentary oil changes as well. We look forward to seeing you again for your next visit! Sincerely, The Sunset Chevrolet Team wecare@sunsetautofamily.com

October 25, 2025

If Your looking for a new vehicle save time and go straight to Sunset Chevrolet. I’ve bought two vehicles my family and friends have bought four more since I brag about the service I received. They tr More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake Mayerhofer , DAS Reputation Management
Oct 25, 2025 -

Sunset Chevrolet responded

Thank you so much for your fantastic review, Mike! We truly appreciate your kind words about Sunset Chevrolet and our team. It’s wonderful to hear that you and your family have had such positive experiences with us, especially with Jake. We strive to treat all our customers like family, and it's great to know that this has resonated with you. We look forward to seeing you again for your next oil change or vehicle purchase! Sincerely, The Sunset Chevrolet Team wecare@sunsetautofamily.com

October 17, 2025

It went really well, friendly service. Fairly quick oil and filter change, tire rotation and DEF fluid fill. More

by Wayne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DAS Reputation Management
Oct 18, 2025 -

Sunset Chevrolet responded

Thank you so much for sharing your experience with us, Wayne! We’re truly delighted to hear that your visit to Sunset Chevrolet went smoothly and that our friendly service made a positive impression. It’s wonderful to know that your oil change, tire rotation, and DEF fluid fill were handled promptly—our team always strives to make sure everything is done efficiently so you can get back on the road with confidence. We really appreciate your trust in us and can’t wait to assist you again whenever you need us. If there’s ever anything else we can do to make your visits even better, please don’t hesitate to reach out! Sincerely, The Sunset Chevrolet Team wecare@sunsetautofamily.com

September 27, 2025

Very helpful and ease to work with always very ease to work with everyone is always in a very positive and helpful More

by Sharontoma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DAS Reputation Management
Sep 27, 2025 -

Sunset Chevrolet responded

Thank you for your kind words, Sharon! We appreciate your feedback and are glad to hear that you found our team at Sunset Chevrolet helpful and positive. We strive to make every experience smooth and enjoyable. We look forward to seeing you again! Sincerely, The Sunset Chevrolet Team wecare@sunsetautofamily.com

September 26, 2025

My agent Dan did an amazing job getting me the car of my dream, I had purchased 2026 chevrolet traverse z71. This car is a sexy beast. Scott the financial gentleman was absolutely amazing. Got me a good d More

by Daylarissa04
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan and Scott , DAS Reputation Management
Sep 27, 2025 -

Sunset Chevrolet responded

Thank you! We're delighted to hear that Dan and Scott were able to assist you in finding your dream car, the 2026 Chevrolet Traverse Z71. It's great to know that you felt supported and valued throughout the process. We appreciate your recommendation and look forward to welcoming you back to Sunset Chevrolet in the future. Enjoy your new ride! Sincerely, The Sunset Chevrolet Team wecare@sunsetautofamily.com

September 04, 2025

Great car buying experience. Bought a used car for my daughter's 16th. Derek and Mark were great. They helped me find a car that had all the safety features you want for your kid More

by Tracy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
DAS Reputation Management
Sep 05, 2025 -

Sunset Chevrolet responded

Thank you for your wonderful review, Tracy! We're thrilled to hear about your positive car-buying experience at Sunset Chevrolet. It's great to know that Derek and Mark were able to assist you in finding the perfect used car for your daughter's 16th birthday, focusing on safety and budget. We appreciate your kind words and look forward to welcoming you and your daughter back for any future needs! Sincerely, The Sunset Chevrolet Team wecare@sunsetautofamily.com

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