Sunset Chevrolet - Service Center

Excellent and quick! Took my car in for our free oil change. Was told the wait could be 30-40 minutes so was surprised when my name was called only after about 20 minutes Took my car in for our free oil change. Was told the wait could be 30-40 minutes so was surprised when my name was called only after about 20 minutes. Oil change and inspection completed along with a nice vacuum of the floor mats. Even though the drive to the dealership is a long one, it was worth the drive! More

Fast and friendly Service department is always fast and friendly. Free oil changes for life are very nice, it is a little thing but makes a big difference. Facility is Service department is always fast and friendly. Free oil changes for life are very nice, it is a little thing but makes a big difference. Facility is always clean and well kept with refreshments. More

Not Just A Customer When I bought my Chevy Truck from Sunset I went to the New Buyers Orientation. They talked about the company and promoted the history of the company a When I bought my Chevy Truck from Sunset I went to the New Buyers Orientation. They talked about the company and promoted the history of the company and so on. Then they said you are part of a family now! I didn’t know what that meant until I brought my truck in to service it. Let me tell you Sunset means every bit of your part of their family now. Their service, sales staff, the whole company stands behind their customer. If you ever want to buy a vehicle and have a no worry/no hassle experience, Susnset can’t be beat. Best Dealership In Washington State. I Just Have To Say Thank You You Guys Are Wonderful. More

Professional and courteous. Diagnosed the problem quickly and notified me of their finding. I got my car back a full day earlier than expected and the repairs solved the issue. Diagnosed the problem quickly and notified me of their finding. I got my car back a full day earlier than expected and the repairs solved the issue. Awesome customer service. More

Good service I don't give five stars much. The service at Sunset Chevrolet is great. I have been taken care of very well. From sales to service. I don't give five stars much. The service at Sunset Chevrolet is great. I have been taken care of very well. From sales to service. More

Communication Had scheduled warranty work a week earlier and specifically asked how long it would take in order to arrange transportation or stay Told 11/2 hours Had scheduled warranty work a week earlier and specifically asked how long it would take in order to arrange transportation or stay Told 11/2 hours Arrived day of the appointment and then was told it would be all day which meant I was without transportation all day and had to wait until 6 at night to pick up the vehicle Spent almost 2 hours there and back for both trips Oils have been better prepared if they had shared actual timeline upfront More

Oil change Sunset Chevrolet was very accommodating and all staff were very attentive. I highly recommend this dealership. Waiting area was great for a 2 year old Sunset Chevrolet was very accommodating and all staff were very attentive. I highly recommend this dealership. Waiting area was great for a 2 year old to run around and enjoy some popcorn. More

Rotated my tires and now I have shaking driving down the roa This is the second time bringing my truck in for work and the issue wasn't corrected. Truck flashed engine check light and sunset said they didn't ha This is the second time bringing my truck in for work and the issue wasn't corrected. Truck flashed engine check light and sunset said they didn't have time to even check the error code. Spent $70k on my truck. Will never but at sunset again because they can't service what they sell. More

Oil change + half assed wash that left my truck looking spot Brought my truck in for its oil change. They called and suggested an air filter so I abbliged. They then mentioned they would wash my truck so I accep Brought my truck in for its oil change. They called and suggested an air filter so I abbliged. They then mentioned they would wash my truck so I accepted. Next time I will most likely turn down the generous offer. If I had to guess, it's almost as tho they took a soapy mit to my dry paint. I'd say it caused more damage than good. Thanks anyway sunset chevy in sumner. More

Repair They treat you with the up most respect and got right on the issue presented in front of them. There was a few different people involved in the beginn They treat you with the up most respect and got right on the issue presented in front of them. There was a few different people involved in the beginning of the visit and each were equally professional More