Suntrup Volkswagen - Service Center

They were fast and courteous, Scott Kostecki was friendly and helpful. I would recommend the Suntrup service department and will use them in the future and helpful. I would recommend the Suntrup service department and will use them in the future More

Dave Riemer was super helpful and provided me with continuous feedback during the inspection and diagnostic process --- he even sent me a video pointing out issues with my car. continuous feedback during the inspection and diagnostic process --- he even sent me a video pointing out issues with my car. More

Key was stuck in my ignition, while engine was running. Brought it into Suntrup VW and Rick Thayer took care of it right away. He kept me informed and treated me like I was his only customer! Thanks again Brought it into Suntrup VW and Rick Thayer took care of it right away. He kept me informed and treated me like I was his only customer! Thanks again for the qualified and speedy service. More

Scott is always so great and friendly! So glad he works there. Ryan is also always very friendly and happy to see me when I come in! there. Ryan is also always very friendly and happy to see me when I come in! More

Kudos to Ian Williams. A very professional service rep. Ian kept us informed on our vehicle during the repair process. Very, very, very, satisfied with the exceptional service. If I was not satisfied I wou Ian kept us informed on our vehicle during the repair process. Very, very, very, satisfied with the exceptional service. If I was not satisfied I would definitely say so. They make going to the car repair shop easy peasy. More

Dave Reimer always goes out of his way to explain what is needed or what they are doing to our car. I had lost a screw on my windshield wiper and he noticed this and had it fixed even though I had not mentio needed or what they are doing to our car. I had lost a screw on my windshield wiper and he noticed this and had it fixed even though I had not mentioned it to him. More

The whole transaction was very quick and efficient. Ian, the service writer, was very helpful in getting the work done quickly and in listing things that need to be done the next time. the service writer, was very helpful in getting the work done quickly and in listing things that need to be done the next time. More

I came in Suntrup for a oil change prepared to sat a few hours because I did not have an appointment. Daniel and Ryan was great! He told me that is procedure but they will get to my car in a timely manner! hours because I did not have an appointment. Daniel and Ryan was great! He told me that is procedure but they will get to my car in a timely manner! Suntrup Service department had my car ready in an hour! Great job! More

Suntrup is always wonderful to do business with! They are courteous, professional and treat customers fairly. My latest service representative Rick did an amazing job by keeping me updated on my vehicles pro courteous, professional and treat customers fairly. My latest service representative Rick did an amazing job by keeping me updated on my vehicles progress as well as costs and options available to me. We love this dealership! More

The service write Ian did an excellent job answering my questions about my car and then followed up with what was fixed and done with my car. Thanks. questions about my car and then followed up with what was fixed and done with my car. Thanks. More