Superstition Springs Lexus

Les was absolutely terrific. From the minute I walked in the door he was there to greet me and take total care of what I wanted. When I went I had planned to continue getting ser From the minute I walked in the door he was there to greet me and take total care of what I wanted. When I went I had planned to continue getting service at the Chandler Lexus as Das there had been terrific to me and I trusted him. But after dealing with Les at your dealership I definitely plan to switch and have all service done there. More

Phenomenal Always a pleasure working with this dealership. They always go above and beyond. Very appreciative dealership. They always go above and beyond. Very appreciative More

We are so grateful for the help from Lorelei with our purchase of our 2nd Lexus. We will certainly be coming back to Superstition Springs Lexus for all of our future Lexus purchases. Thank you!! purchase of our 2nd Lexus. We will certainly be coming back to Superstition Springs Lexus for all of our future Lexus purchases. Thank you!! More

Great sales and support team. It was an enjoyable and fun experience buying a new car. We were treated fairly with our trade in and they really worked with us to get us into the It was an enjoyable and fun experience buying a new car. We were treated fairly with our trade in and they really worked with us to get us into the car we wanted. More

The entire staff was friendly and not pushy/aggressive to sell you something you don’t want. Theo was awesome to work with. Straightforward, upfront, and none of those “tactics” you encounter at other dealer sell you something you don’t want. Theo was awesome to work with. Straightforward, upfront, and none of those “tactics” you encounter at other dealerships. It took about 6 weeks for my vehicle to come in and what was agreed to 5 weeks prior (including trade in value) stayed as agreed upon. Can’t say enough about Theo and his friendly demeanor. He listened to what I wanted in an RX and didn’t try to sway me or sell me anything more than what I wanted. Kaleb in the business office (closer) was organized and said the whole process would take 7 minutes. Again, no aggressive tactics to sell additional warranties or anything. He showed us what was available and we politely declined and boom, onto the next form to sign. We were done in the 7 minutes Kaleb projected. I will definitely buy my next vehicle here and go through Theo. More

Customer Service ~ Exemplified! ! We were incredibly impressed with our recent windshield replacement service at Lexus of Superstition Springs. The team did a fantastic job from sta ! We were incredibly impressed with our recent windshield replacement service at Lexus of Superstition Springs. The team did a fantastic job from start to finish. After purchasing a beautiful Lexus TX 350 from Lexus of Superstition Springs less than 2 weeks prior, we had the unfortunate experience of a rock impacting our windshield requiring an immediate windshield replacement. We drove our TX 350 directly to the Lexus dealer and Sales manager, Karl Shoneman took the lead from that point. He arranged a 3-way call between the windshield replacement company, our insurance company & my wife & I. That whole process took less than 15 minutes! Nothing else for us to do ~ but allow Lexus of Superstition Springs to go to work. Even more impressive ~ because the windshield had to be brought in the following day ~ Karl arranged for a complimentary Lexus loaner vehicle over the next 2 days. All work was accomplished on site, including the very important re-calibration. Now, 2 days after picking up our vehicle ~ everything works perfectly ~ as though the unfortunate event never happened. Overall, a first rate experience. We are so thankful we chose Lexus of Superstition Springs for our vehicle purchase. After our wonderful customer service experience ~ we have no doubt we made the right choice. More

This was my first time purchasing a Lexus. I went in wanting a Lexus IS350 and walked out with a Lexus NX 350. John was very responsive, knowledgeable, and understanding. He answered all my qu I went in wanting a Lexus IS350 and walked out with a Lexus NX 350. John was very responsive, knowledgeable, and understanding. He answered all my questions. Tried to find me my perfect car in different states. He made the whole experience/ process less stressful and smooth. Highly recommend working with John. More

Michael explained all the details of the new auto during the test drive as well as after purchase which was very helpful. the test drive as well as after purchase which was very helpful. More

I had an excellent experience working with Michael Wu at Superstition Springs Lexus. Michael was professional, extremely helpful, and very informative throughout the entire process. He went above and beyond Superstition Springs Lexus. Michael was professional, extremely helpful, and very informative throughout the entire process. He went above and beyond to simplify and expedite my purchase, making everything smooth and stress-free. His exceptional customer service truly stood out — he answered every question clearly and made sure I felt confident about my decision. I would highly recommend Michael Wu to my family and friends, and I’ll definitely return to Superstition Springs Lexus for future purchases. More