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Superstition Springs Lexus
Mesa, AZ
271 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 271 reviews
August 24, 2017
Terrible Service The service center is terrible. I got my car washed there and they cracked my bumper. They weren't even trying to fix it at first. The manager James C The service center is terrible. I got my car washed there and they cracked my bumper. They weren't even trying to fix it at first. The manager James Cross is terrible and needs to be fired. They've had my car for two days and still hasn't given me any calls in regards to fixing it and when I'll get my car back. James has been avoiding my calls and Ive been having to pay for car fair because they didn't give me a rental . More
by Shaulen
Employees Worked With
James Cross
Helpful May 10, 2017
Minorities Beware!!! My husband and I went in to look at a Lexus. We just came from the Mercedes dealership where we were treated very well. My husband's credit score was My husband and I went in to look at a Lexus. We just came from the Mercedes dealership where we were treated very well. My husband's credit score was great, he had a solid job and was making regular payments on his previous vehicle. Well, all that didn't matter because we are African American and my husband was told that he couldn't get a Lexus because his student loans were in deferment. It didn't take us too long to figure out why we were rejected for a car and a few days later got the same car from another dealership with no problems. More
by sjohnson
Employees Worked With
Kenny Wynn
May 05, 2017
Love my car This place rocks.. great customer service, excellent complimentary coffee and snack bar, info migjt for the ladies, and I always look foward to seeing This place rocks.. great customer service, excellent complimentary coffee and snack bar, info migjt for the ladies, and I always look foward to seeing my car salesman James.. extremely knowledgeable about Lexus which is what sold me to trade my BMW for the ES350..Great car + Great dealership = HAPPY CUSTOMER A!😁 More
by Weparker
Employees Worked With
James
May 02, 2017
Love working with Shay Well this is the first car that we have bought from Shay at Superstition Springs Lexus and we plan on seeing him in another three years when their le Well this is the first car that we have bought from Shay at Superstition Springs Lexus and we plan on seeing him in another three years when their lease is up he is the most easiest man in the world with very kind considerate and caring he actually listen to us More
by Very happy
Employees Worked With
Shay Gonzales
May 02, 2017
Melody My husband and I had the pleasure of meeting Shay at the Lexus store it was one of the easiest and best vehicle by the experience of Our Lives. I rec My husband and I had the pleasure of meeting Shay at the Lexus store it was one of the easiest and best vehicle by the experience of Our Lives. I recommend Shay and I recommend Superstition Springs Lexus to my friends and everyone that reads this review More
by Very happy
Employees Worked With
Shay Gonzales
February 27, 2017
Bob was a terrific salesman. We love our car and recommend. This was a great experience buying our car and we are thrilled with Superstition Lexus. Bob Atanasio is a great salesman. We highly recommend the L This was a great experience buying our car and we are thrilled with Superstition Lexus. Bob Atanasio is a great salesman. We highly recommend the Lexus dealership. More
by Nemo2015
Employees Worked With
Bob Atanasio
October 03, 2016
Returning customer- Great place to purchase or lease a car!! After contemplating the purchase or lease of another vehicle - on 9/30/16 salesman, Jack Stepler, had all the options ready to go via several phone ca After contemplating the purchase or lease of another vehicle - on 9/30/16 salesman, Jack Stepler, had all the options ready to go via several phone calls, by the time I was able to get to the dealership. He did all the homework prior to us arriving so that once my husband and I arrived there was no waiting games. Every pro and con of every option was gone over, drove several of the vehicles and end result I went home with a new 2016 RX350. Thank you Jack for all your awesome assistance! We will keep returning and send anyone looking for a Lexus to Superstition Springs! More
by grody
Employees Worked With
Jack Steppler
September 21, 2016
Purchase of our first Lexus We purchased a 2013 Lexus RX 350 on 9/17/2016 from Superstition Springs Lexus. The sales and financial processes were the best I've experienced. The, We purchased a 2013 Lexus RX 350 on 9/17/2016 from Superstition Springs Lexus. The sales and financial processes were the best I've experienced. The, Product Specialists Bob Atanasio and Tyler Harris, were professional, knowledgeable about their product as well as the entire sales process. It was obvious that both were proud of the Lexus brand. This carried over to the financial transaction with Al LaForte. Again, very professional, courteous and knowledgeable. I would not hesitate to recommend or to purchase another vehicle with this dealership. WELL DONE! More
by ja453
Employees Worked With
Bob Antanasio, Tyler Harris and Al LaForte
September 18, 2016
VERY Happy and Satisfied! Brent the GM and Easton ( a seasoned professional!) were the A team in my transaction. I know it takes a village, and Superstition Springs Lexus came Brent the GM and Easton ( a seasoned professional!) were the A team in my transaction. I know it takes a village, and Superstition Springs Lexus came thru - they deserve more than 5 stars********* Thank you! Vena Huber More
by venahuber
Employees Worked With
Brent and Easton
August 18, 2016
Exceptional Experience I got pre-approved from Lexus Financial before going to the dealership. My experience was exceptional and the sales person was professional and took t I got pre-approved from Lexus Financial before going to the dealership. My experience was exceptional and the sales person was professional and took the time to listen to my needs. He also made the deal work for the budget I needed to stay within. More
by JamesM
Employees Worked With
Peter Schumacher
