Everyone at Susquehanna was fantastic. James Bell, Cheyne Henry, and the manager Rick Bair treated my husband and i like we were their friends. There were no games played, The dealership was extremely clean, the explanation of all the paperwork was done thoroughly, and James did an outstanding job of explaining every item that is featured on my new van. I would highly recommend this dealership to everyone. Most importantly, they did NOT treat me as a second class citizen like so many other Chrysler/Dodge dealers have in the past.

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Working with this dealership was an absolute pleasure. Our sales representative, Kyle Leeds, was extremely helpful throughout the entire sales process. Mr. Leeds patiently guided us through the sales experience right through to the delivery of our vehicle. I highly recommend doing business with Susquehanna Chrysler Dodge Jeep Ram.

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I am not from the area and live a good hour away but one Sunday afternoon while travelling though on my way to visit family I drove by the Susquehanna Jeep Dodge Dealership. I was driving my 2012 Jeep Wrangler Sport at the time which I purchased at a different Jeep dealer. At the time I though I was happy with my 2012 until I saw a few Jeeps in the front of the dealership that caught my attention. I had to pull in for a closer look. Wow, I was blown away with what I saw!! Quality Jeeps with quality accessory parts! I was so excited at the time to learn more about the AEV Jeeps at this Susquehanna Jeep dealership but it was a Sunday and no one was around. Usually sales people see you coming from a mile away and hunt you down. I always hated that but this was the first time I had wished a sale person would have come out from behind one of the cars parked on the lot. Later that same night once I was home I started researching Susquehanna Chrysler, Dodge, Jeep, Ram. I started to realize that Susquehanna was a unique dealership different from all the other Jeep dealerships I have ever been to and AEV was also. I also started to realize that I was dissatisfied and never really happy with my 2012 Jeep Wrangler that I purchased at another Jeep dealership. That following Monday as soon as I got off work I drove the one hour trip back up to Susquehanna. I got to tell you I was excited! I never had that feeling before at dealership. I new that the product was what I wanted but for me to be serious of the purchase it would depend on the sales people. Maybe I got lucky or it was meant to be but somehow I managed to get Tricia Harrison as my salesperson. First I found her to be very friendly and not overly aggressive like I have experienced at other dealerships. She was very knowledgeable in regards to the particular vehicle I was interested in. From my review so far you would think that I was probably an easy sale and that any one of the other sales people at Susquehanna could have closed the deal right? Wrong I left the dealership that night with many decisions to make and I know I called Tricia about 100 times with questions. It was a long process and Tricia was great she never pressured me and always had the right answers to my questions. She even set up a time and place for me to meet an AEV representative who allowed me to actually drive one. Tricia and AEV made the SALE! I traded in my 2012 from the other dealer and ordered my 2013 and had it shipped right to AEV. I realize that their was a tremendous amount of time and work tied up in the purchase of my Jeep and I just wanted to thank Tricia, everyone at Susquehanna Chrysler Dodge Jeep, and AEV. I have waited 6 months from my purchase date to write this review so that I could get to know my jeep better. Six month later I LOVE IT! I am so glad I drove by Susquehanna that day and I'm even more glad I met Tricia! I will recommend Susquehanna to a friend and I will definitely be back, Although I cant see myself getting rid of my 2013 any time soon! A customer for life, David Simmons Jr.

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This was the first time that I dealt with SUSQ, and they treated me like an old friend. Kyle and Rick were very nice to deal with, and I was happy with the deal. A very pleasant experience overall, and I love the Jeep!

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This was my second new car purchase from Susquehanna Dodge. I was displeased with an issue that occurred during the FIRST vehicle purchase from several years ago, but EVERYONE was more than willing to make it right for me on the second vehicle. They were very attentive to my wishes, Kyle was well-versed on the technical specs on my choices, and knowledgeable to completely answer my questions. The long-term warranty-choice presentation at vehicle pickup was well presented, but I didn't feel it necessary in my particular situation to explore any of these additonal choices, and Chayne was satified with my decisions and did not pressure me over and over again to consider these extra warranty choices. (I do know the other feeling from a new vehicle purchase from Sutliff in Harrisburg, where we were pressured HARD to add these extra charges.) The members of the staff we had contact with were VERY pleasant and I do feel were MORE considerate of my needs and wishes rather than just the bottom-line commissions and profit that most other car dealerships focus on. I do realize the importance of sales and profit, but Susquehanna Dodge does an EXTREMELY good job of keeping that hidden, and putting more effort into having the customer first. This is probably the best reason for return customers and recommendations of those return customers to influence their family and friends to take their business here.

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We visited this dealership after being treated very poorly at another Jeep dealer. Our hopes were not high for a good experience and we were ready to be defensive. Luckily, the staff at this dealership were so friendly and down to earth that we didn't need to be defensive! It was snowing when we visited and the salesman - Calvin - didn't complain once about showing us cars and running in and out to check on things and bring cars around for us. They also gave us a much better quote and a better trade in value for my current car. I didn't feel pressured to buy and we didn't have to do the traditional "haggle battle". They gave us a great quote the first time. Very pleasant and easy experience!

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We were interested in a new van and have been having our present van serviced at this dealership even though we purchased it only 5 minutes from our home. We take it there because they are friendly, courteous and honest about what needs to be done on the vehicle. When we sat down to talk about purchasing a new van we told them what other offers we had received to trade on a new Chrysler van and they were willing to match our best offer. The salesman Cal Lehigh and sales manager Rick were very friendly and never tried to pressure us into a deal or an on the spot decision. They made us feel like they wanted our business and were willing to provide us with the best deal possible. They also were very willing to get us the exact vehicle we wanted since they didn't have the color and model in stock that we were interested in buying. We would without hesitation recommend Susquehanna Chrysler Dodge Jeep Ram to anyone looking for any vehicle they had available to sell.

Gary and Jo Ann Miller, York,PA

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Me and my wife had a great experience buying our first brand new car. Kyle leeds worked with us an got the dodge dart we wanted and we are more then happy with it. We will be back to visit him on are next car purchase.

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Kyle and the Susquehanna Chrysler Dodge Jeep Ram team have been extremely helpful to my family. So helpful in fact that we ended up buying two new vehicles in one month, one of which was modified by their service department.

They have definitely set themselves apart from the rest of the herd of dealers in my opinion. I never felt pressured or rushed and trust me, they had to be patient with me. Every step of my purchases was handled in a timely manner and thoroughly completed. A no B.S. approach is what I loved about this team. All of them are outstanding people and will go the extra mile for you without thinking twice.

As for Kyle, I cant explain how pleasurable it was to work with him. I got his personal cell number and I used it to call him multiple times during my modifications. Never once gave me a cookie cutter answer and was always honest and to the point. Kyle is a good guy, and I don't say that about just anyone.

So, I would highly recommend them for any purchases. xxxx, I'd recommend them for an oil change. After fighting dealership after dealership my entire life, I have finally found a good, honest place. I will never shop anywhere else again. Great dealership!

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Kyle Leeds was extremely helpful and professional in handling the purchase of my Jeep. Nevin Musser and the service team have been outstanding in handling follow up visits.

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