Sussex Honda

Sussex Honda
57 Hampton House Road
Newton, New Jersey 07860

Sales: (973) 579-3500
Service: (973) 579-3500
Parts: (973) 579-3500

Manufacturer: Honda

Most Reviewed Employees
Joe Vizzi Joe Vizzi
Sales Manager
Ken Brandt Ken Brandt
Sales Consultant
Gary Zinn Gary Zinn
Sales Consultant
Feliks Samiter Feliks Samiter
Chris Romain Chris Romain
Sales Consultant
Eileen Kelly-Steele Eileen Kelly-Steele
Sales Consultant
Roger Gibbins Roger Gibbins
Sales Consultant
Mark Zonis Mark Zonis
Sales Consultant
Jonathan Cruz Jonathan Cruz
Sales Consultant
Jason Morgan Jason Morgan
Sales Consultant
Need a New Car?

Dealership Amenities
After Hours Drop-Off
Automated Car Wash
Cable TV
Children's Play Room
Customer Lounge Area
Express Service
Free Coffee
Free WiFi
Instant Financing
Parts Store
Pet Friendly
Rental Car Service Onsite
Television
Vending Machines

Hours of Operation
Sales/Showroom

Monday: 9:00 AM - 9:00 PM

Tuesday: 9:00 AM - 9:00 PM

Wednesday: 9:00 AM - 9:00 PM

Thursday: 9:00 AM - 9:00 PM

Friday: 9:00 AM - 9:00 PM

Saturday: 9:00 AM - 7:00 PM

Sunday: Closed

Twenty-Four Month Rating: 4.8/5
124 Reviews
Sussex Honda

Overall Score: 5 Star Rating4.8



About Sussex Honda
Certified: Sussex Honda
This dealership is a DealerRater Certified Dealer and is committed to providing quality customer service.

As a Certified Dealer, Sussex Honda has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.


This dealership is available to supply quotes for new vehicle inquiries.



dmpotter
5/21/2012 3:27:20 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Joe Vizzi

My Review of Sussex Honda:
I bought my 2007 CRV and 2008 CRV from Joe Vizzi at Sussex Honda. The experience I had on both those purchases was exceptional, so I had no reason to look else where for my 2012 CRV purchase. My current experience was again exceptional. I spoke with Joe over the phone and explained what I was looking for and he matched the price I was looking to pay. We arranged the pick up and everthing was exactly as we had discussed. I was in and out with my new vehicle in 45 minutes, this included a thorough review of the 2012 features (even set up my phone with the Blue Tooth Hands Free feature). I have shopped at many diferent Honda dealerships over the years and have found Sussex Honda's sales, finance and service staff to be exceptional. They have always delivered on what they say they will do, and seem to genuinely appreciate my business. Hard to believe but most dealerships don't do this, but they don't. I'm sure I'll be back to Sussex Honda when I'm ready for my next purchase.

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cudgel
5/20/2012 10:41:40 AM

Overall Score: 5 Star Rating   4.6  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Joe Vizzi

My Review of Sussex Honda:
My interaction with the folks at Sussex Honda, and Joe V. in particular, began with using their website to request a quote on a vehicle I was interested in. I very quickly received a response to my request with some additional questions, and from there the process took off.

The next day, I walked into the dealership, found the gentleman who had followed-up with me online, who already knew what I was looking for. After a few minutes of chatting, I was off on my test drive!

Upon returning to the dealership, I had essentially decided that what I'd test driven was indeed what I wished to lease. The next steps will of course be a pile of paperwork, and the folks at Sussex Honda made that as painless as possible.

In fact, the entire process was zero-pressure and totally painless, something I really appreciated!

So, would I recommend Joe V. over at Sussex Honda? Absolutely. Joe helped me get precisely the car I wanted, did it with a smile, helped me stay on-budget, and made the overall experience pleasurable and hassle-free. When this lease is up, I will certainly seek him out again -- and if you're in the area, I recommend you do as well.

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MichelleBarthelme
5/18/2012 5:08:47 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Ken Brandt

My Review of Sussex Honda:
Ken was such a pleasure to deal with ! Such a fast and efficient process ! The Finance office was straight forward , a seamless process . Will be reccomending this dealership and Ken to everyone.

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madyn
5/3/2012 7:07:22 PM

Overall Score: 5 Star Rating   4.8  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Joe Vizzi

My Review of Sussex Honda:
My lease was ending so Joe Vizzi was in touch with me about my options. Once I had my car inspected, I went to Sussex Honda and spoke to Joe. He was very helpful and most of all very knowledgable about the different model cars I was inquiring about.We found just the right car for me, with everything I was looking for. This is my third lease with Sussex Honda and I am very pleased with the sales staff and friendly service. Joe worked very hard to get me into my new car in just a few hours. Would definetly recommend Sussex Honda and the very helpful and friendly Joe Vizzi.
Thanks for all the help.
Teri

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mlperryny
4/29/2012 8:54:43 AM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Joe Vizzi

My Review of Sussex Honda:
I was in a tough situation with an Audi lease, I had no idea what my options were. Joe Vizzi took the time to sit with me, explain what could and could not be done - I had many more options than what any other dealer told me. He then worked with me and my wife out of the lease situation and into a new CR-V. I never felt pressured, I didn't feel like I was being sold. He is great. If you are looking to get a fair deal, honest information and great service - then go and talk to Joe.

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pjbhondacar
4/26/2012 11:15:39 PM

Overall Score: 5 Star Rating   4.8  

Reason for Visit: Service

I recommend this dealer: Yes

Employee(s) Dealt With: Joe Vizzi

My Review of Sussex Honda:
We have been dealing with Sussex Honda since 2008. We find the people there very friendly and try to solve any problems you might have. We brought our 2008 Honda Civic in for service, and while there, Joe Vizzi approached us to come and check out a 2012 Honda Civic. He told us that we could trade up to the 2012 for the same price that we are paying for our 2008. After thinking it over, we decided to go ahead with it. Since we had a great experience with our 2008, we are looking forward to a great experience with the 2012.

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DMF
4/23/2012 10:22:15 AM

Overall Score: 4 Star Rating   4.5  

Reason for Visit: Service

I recommend this dealer: Yes

Employee(s) Dealt With: Joe Vizzi

My Review of Sussex Honda:
Joe was great to deal with in the transaction of my 2010 accord to the new updated 2012 model. He was very helpful and attentive.

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Vcoronel
4/16/2012 10:11:23 PM

Overall Score: 5 Star Rating   4.6  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Joe Vizzi

My Review of Sussex Honda:
I had the opportunity to work with Joe Vizzi this past week. Joe was friendly and courteous and I never felt like I was being "pressured by a salesman" like I have in the past at other dealerships. Joe was able to lease me a vehicle that I had no intentions of getting. I have always driven an suv therefore it I was very difficult for me to make the switch to a 2door Accord. Joe was informational and was able to show me how great of a car it really was. I'm beyond satisfied about my decision. I thought it was really nice that Joe called my cell after a few days to check in and see if I was happy with my new vehicle. He also asked if I had any questions or concerns. I thought that was a very nice touch to my overall experience at Sussex Honda! I'd recommend Joe to anyone! He was great!

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jodiode
4/16/2012 8:01:54 AM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Chris Romain

My Review of Sussex Honda:
Thank you so much to Chris Romain for his excellent service. After much research, we decided to test drive a new Honda Odyssey. Chris was very knowledgeable about the vehicle and took the extra time to answer all of her questions. We were able to come to a fair agreement on purchase price and Chris worked with us to get a great price for our trade-in. I highly recommend Chris Romain. He is an enthusiastic and intelligent salesperson!

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Daniel Ziatyk
4/15/2012 12:37:20 PM

Overall Score: 5 Star Rating   4.7  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Joe Vizzi

My Review of Sussex Honda:
This is the second new Honda CRV I am leasing from Sussex Honda. The reason I chose Sussex the firt time was a recomendation I received to try that dealership. Joe Vizzi was the salesperson the first time and he was very friendly, competent and easy to deal with. He is a good part of the reason I came back for the second lease. I would recommend dealing with Joe and Sussex Honda to others looking for a vehicle.

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