Sutherlin Infiniti

Nice and friendly staff. Mr Derrick is always pleasant, nice and helpful and keep you updated on your vehicle with the updated texts. Awesome service. Mr Derrick is always pleasant, nice and helpful and keep you updated on your vehicle with the updated texts. Awesome service. More

My experience was very professional. All works were done in a timely manner. Overall excellent experience All works were done in a timely manner. Overall excellent experience More

Amazing customer service, as always. Derrick is very efficient and professional. He’s a great face to your service department. Thank you! Derrick is very efficient and professional. He’s a great face to your service department. Thank you! More

Derrick is the best - convenient, great customer service, fast, very friendly. I will be back! service, fast, very friendly. I will be back! More

Great service. Derrick is always professional and makes you feel comfortable. He is why I keep coming back. Derrick is always professional and makes you feel comfortable. He is why I keep coming back. More

Pleasant experience just wished the dealership was still located in Montgomery. Hats of to Derrick for always booking me an appointment in between my shift. located in Montgomery. Hats of to Derrick for always booking me an appointment in between my shift. More

Buying a vehicle is not a pleasant task, but this group of guys were very nice and professional to work with. I will this group for my next vehicle purchase of guys were very nice and professional to work with. I will this group for my next vehicle purchase More

The service provided by Derrick was quick and we were very satisfied with the results. very satisfied with the results. More

Charged 50% percent more for oil change and tire rotation than in February. $150.00 vs. $210.00 Don't waste your time. Find another dealership.... than in February. $150.00 vs. $210.00 Don't waste your time. Find another dealership.... More

Chris was a great salesman. Everyone is friendly. That's where any positive experience is overshadowed by the hassles afterwards. Worst car buying experience ever. I've been an Everyone is friendly. That's where any positive experience is overshadowed by the hassles afterwards. Worst car buying experience ever. I've been an Infiniti owner for 16 years. I drove 6 hours round trip to buy a 2024 QX55. They were suppose to detail it before I left and I should have checked better, but when I got home I had to spend several hours cleaning sticker/wrap residue all over the passenger side, roof of the car, and 2 tire rims. Then they "lost" my paperwork so it took 3 months, several phone calls, and several trips to the dmv for them to get everything needed just to transfer my tag to the new vehicle. I have zero confidence in their ability to execute a sale properly and will never go there again. More