Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Swickard Honda of Thousand Oaks
Thousand Oaks, CA
616 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
616 Reviews of Swickard Honda of Thousand Oaks
August 14, 2025
Professional nice people, everything was shown explained, discussed a lot of options that can be chosen . thank you explained, discussed a lot of options that can be chosen . thank you More
by Angelavetytaxcom
Employees Worked With
It was couples guys who also were very nice, unfortunately I don’t know their names , Zamar Farhad
August 14, 2025
My recent experience at Swickard Honda was extremely disappointing. After a 24-hour wait with no communication on my vehicle's status, I went to the dealership only to be dismissed by the service manage disappointing. After a 24-hour wait with no communication on my vehicle's status, I went to the dealership only to be dismissed by the service manager and told that no one in leadership had time to speak with me. The complete lack of professionalism and customer service was unacceptable, and I was forced to leave without my car being serviced. I cannot recommend this dealership to anyone. The service manager was more focused on finishing his breakfast and fixing 2 personal computers and completed disregarded my request to speak for 5 minutes regarding the lack of follow-up from his staff. Can't blame the staff if leadership is POOR. Customer Service is NOT a priority for this service center - clearly FOOD and SELF INTEREST exceed customer care. More
by Food_over_customerservice
Employees Worked With
Gaul Azoulay, Javier Gutierrez
August 11, 2025
I purchased my Honda Civic from Swickard Honda in 2023 and had a positive experience with the sales and financing teams. Over the past two years, I’ve brought my car in for basic maintenance, which has ge and had a positive experience with the sales and financing teams. Over the past two years, I’ve brought my car in for basic maintenance, which has generally been smooth, with reasonable wait times and clear communication. However, during my most recent visit for an oil change and tire rotation, the mechanic suggested replacing the engine and cabin air filters based on my car's mileage and appearance. I was quoted $130 for both, which I accepted for convenience, despite knowing I could do it myself for $30–50. When I received the final bill for $220.99, I was told the initial quote was only for one filter, and the advisor apologized for not making this clear. I paid the full amount, but was disappointed by the lack of transparency. In summary, per my experience, I recommend this dealership for new vehicle purchases and warranty-covered service. However, I do not trust them for other service work due to unclear pricing, and I will not be returning for non-warranty maintenance. The lesson I learned was to always request an itemized quote up front before performing any service work. More
by fowler5152
Employees Worked With
Conor McCormick
August 10, 2025
Dishonest, unethical sales dept. They have a sign posted "Free Evaluation". It's just a come on. I waited all day for my free evaluation. All they really wanted was a sale and trade They have a sign posted "Free Evaluation". It's just a come on. I waited all day for my free evaluation. All they really wanted was a sale and trade in. At the end of the day, they did give me a non-researched evaluation which was 1/2 of the Kelly Blue Book price. They can't be trusted. More
by ssryan90265
Employees Worked With
Ricky
August 08, 2025
I’ve been lucky to purchase two cars from Honda! ! Mr. Zamarialai was very helpful with picking just the right vehicle for my son and making my transaction go smoothly…Thanks all!!! ! Mr. Zamarialai was very helpful with picking just the right vehicle for my son and making my transaction go smoothly…Thanks all!!! More
by jrgump1007
Employees Worked With
Zamarialai
August 06, 2025
I recently had service done to my Honda at the Honda of Thousand Oaks and had the best experience. Ricky helped us and was absolutely amazing. I highly recommend this dealership and service team. Thousand Oaks and had the best experience. Ricky helped us and was absolutely amazing. I highly recommend this dealership and service team. More
by kellycarter123
Employees Worked With
Ricky Lumbrano, Carlos Montoya
August 05, 2025
Gal was on top of my service request! Although this is a very busy place, Gal handled it very well. The "team" in service, from the receptionist to the shuttle driver all top notch. I Although this is a very busy place, Gal handled it very well. The "team" in service, from the receptionist to the shuttle driver all top notch. I will recommend them to all my friends and family. More
by patriciarose
Employees Worked With
Gal Azoulay
August 04, 2025
Bought my Honda CRV here in 2018. Bring it in for regular servicing. Runs like a dream! No complaints. Jason Vandixhorn our service tech was helpful, polite and answered all our conc Bring it in for regular servicing. Runs like a dream! No complaints. Jason Vandixhorn our service tech was helpful, polite and answered all our concerns. Good job, will keep coming back! More
by Christy Weeks
Employees Worked With
Jason vandixhorn
