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Swickard Toyota

Edmonds, WA

4.6
1,617 Reviews

21300 Highway 99

Edmonds, WA

98026

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1,617 Reviews of Swickard Toyota

April 02, 2025

I have purchased and serviced both my vehicles at this dealership. Seita Chin has been very helpful in explaining details about my car's service. He is friendly and communicative. Definitely recommend. More

by bronzersalon
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Seita Chin, Taylor Covert
Apr 03, 2025 -

Swickard Toyota responded

Thank you for recommending Swickard Toyota! We're delighted to hear that Seita Chin has been helpful and communicative during your visits. We appreciate your continued trust in us for both purchasing and servicing your vehicles!

April 01, 2025

We couldn't be happier with the experience of buying a new vehicle at Swickard Toyota. Alina made the entire process seamless and stress free. She answered all of our questions and made the decision easy. More

by datskiv.g
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alina Rudanets, Taylor Covert
Apr 01, 2025 -

Swickard Toyota responded

We're delighted to hear that Alina made your vehicle purchase experience seamless and stress-free at Swickard Toyota. Thank you for choosing us, and enjoy your new ride! Welcome to the Swickard family!

March 31, 2025

Very professional,accommodating and friendly . The service specialist was very helpful and knowledgeable about the service performed to my car More

by aldrinalcasid
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Covert
Mar 31, 2025 -

Swickard Toyota responded

We're delighted to hear that our team at Swickard Toyota provided you with professional and accommodating service. It's great to know the specialist was helpful and knowledgeable about your car's needs. Thank you for sharing your experience!

March 29, 2025

Terrible, would not recommend or ever buy a car from this dealership. Should of went to another dealership. More

by Tacoma owner
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Specific personal were trying to make a difference
Apr 02, 2025 -

Swickard Toyota responded

I'm sorry to hear about your experience. We strive for customer satisfaction, and it's disappointing that we fell short in this instance. I would love to hear more from you so that I can understand what went wrong during your visit. Please get in touch with me at the email address below with details and include your full name and phone number. Also, when you contact me, please list the name "Tacoma Owner" on the subject line so that I can associate that email with this review. Thank you, Terry Collins - Customer Experience Team Lead CustomerExperience@Swickard.com

March 29, 2025

joon was great, very much appreciated all the help and careful explanation of the vehicle More

by bmalady
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
joon song, Taylor Covert
Mar 31, 2025 -

Swickard Toyota responded

Thanks so much for taking the time to leave Swickard Toyota a great review of Joon!

March 28, 2025

Impresive customer care! Just loved how the Staff at Swickard Toyota serve clients. Thanks to Courtney, in particular for an outstanding perfomance. Great Job guys More

by Fedinard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney , Taylor Covert
Mar 31, 2025 -

Swickard Toyota responded

Fedinard, we're delighted to hear that Courtney and the team at Swickard Toyota provided impressive customer care. Thank you for sharing your experience with us!

March 28, 2025

Andrew Newman, Tommy Hu, and staff Exceptional! Very pleased with our experience with Toyota Lynwood. More

by prittbusch
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Newman and Tommy Hu were so helpful. , Taylor Covert
Mar 28, 2025 -

Swickard Toyota responded

We're delighted to hear that Andrew, Tommy, and the team provided you with an exceptional experience at Swickard Toyota. Thank you for sharing your positive feedback!

March 28, 2025

Service department is spectacular. They have been very responsive, friendly, competent. We highly recommend them More

by mcgeecamp1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
King
Mar 31, 2025 -

Swickard Toyota responded

Thank you for the glowing review! We're delighted to hear that our service department at Swickard Toyota has impressed you with their responsiveness and friendliness. We appreciate your recommendation!

March 27, 2025

Swickard Toyota is extremely helpful for any service you need. Their staff is so helpful, friendly and knowledgeable. I HIGHLY recommend them for all your service needs. Seita Chin is excellent at his job a More

by rees62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Seita Chin
Mar 27, 2025 -

Swickard Toyota responded

Thank you for the glowing review! We're delighted to hear that Seita Chin and our team at Swickard Toyota provided such helpful service. It's great to know you appreciated the video update from our technicians as well. We look forward to assisting with any future needs!

March 27, 2025

I bought a car and got a 5000 mile service. It's free because of Toyota Care. I'm so grateful that Toyota does this. Of course, I don't know if it's included in the price when I bought the car, More

by Ryu15410
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Taylor Covert
Apr 02, 2025 -

Swickard Toyota responded

It's disheartening to hear about your experience during the service visit. We strive for all our customers to feel valued and respected, regardless of whether a service is complimentary or paid. Your feedback will be shared with our team as we work on improving customer interactions. I'd like to have one of our managers reach out to you to get more information, so please get in touch with me at the email address below with your full name and phone number. Also, when you contact me, please list the name "Ryu15410" on the subject line so that I can associate that email with this review. Thank you, Terry Collins - Customer Experience Manager CustomerExperience@Swickard.com